Rachna Parmar

• In my role, I oversee all procurement categories operations, strategy and excellence as core competency along with managing other Opex and Capex buyers across GCC
• I lead a team of Procurement Manager, Procurement Specialists, vendor management specialists and contract management professionals across the organization to drive strategic procurement initiatives
• Manage day-to-day operations
• Led Implementation of Coupa Source-to-Pay: Spearheaded the end-to-end deployment of Coupa's Source-to-Pay platform, including the Supplier Information Management and Contract Lifecycle Management modules
• Lead procurement team in delivering organizational requirements in line with the departmental SLAs and KPIs. Manage the procure to pay cycle with continuous monitoring of performance, as well as identifying opportunities for developing the process to deliver outstanding procurement services.
• Enhanced procurement operations by streamlining supplier onboarding, optimizing contract management, and improving overall transparency and control across procurement processes
• Strategic Procurement Leadership: Developed and executed comprehensive procurement strategies aligned with organizational goals, focusing on cost savings, process improvements, and value creation through innovative procurement practices
• Vendor Relationship Management: Built and sustained strong relationships with key vendors, suppliers, and service providers; served as the primary point of contact for negotiations, communication, and conflict resolution
• Contract Management: Led the negotiation, creation, and oversight of vendor contracts, including detailed terms, pricing, and service level agreements (SLAs)
• Performance and Risk Management: Monitored vendor performance metrics (quality, delivery, responsiveness) and promptly addressed issues, risks, and non-compliance to ensure optimal service and risk mitigation
• Cost Management and Optimization: Analyzed vendor spending, identified cost-saving opportunities, and collaborated with finance to optimize budget forecasts and manage financial reporting
• Negotiation and Crisis Management: Negotiated multi-year contracts to secure stable pricing and continuity; swiftly managed supply chain disruptions to minimize operational impact
• Sustainable Procurement: Integrated sustainable procurement practices, supporting corporate social responsibility (CSR) goals, including supplier diversity and environmental responsibility
• Process Optimization: Streamlined procurement processes, reduced lead times, and fostered interdepartmental collaboration, enhancing efficiency and effectiveness

Talent Management and Team Development: Enhanced team performance through talent management, set annual objectives, and established KPIs for tracking and evaluating outcomes

• In my role, Procurement Operations on day-to-day basis
• I lead a team of Purchase Order (PO) Coordinators, ensuring the efficient processing and management of procurement activities
• Led Implementation of SAP Ariba: Directed the full-scale deployment of SAP Ariba, including the Supplier Information Management and Contract Lifecycle Management modules
• Streamlined procurement operations by automating supplier onboarding, enhancing contract oversight, and ensuring greater transparency and efficiency in vendor and contract management processes across the organization
• Procurement Strategy and Execution: Develop and implement procurement strategies for IT, Digital Transformation, Opex, and Capex categories, aligning them with organizational goals to drive cost savings and enhance operational efficiency
• Team Leadership: Guide and mentor a team of PO Coordinators, fostering collaboration, streamlining processes, and ensuring timely and accurate purchase order management
• Category Management and Spend Optimization: Identify and execute strategies to optimize spending, support budget adherence, and ensure the effective allocation of resources across all categories
• Vendor and Contract Management: Led vendor management initiatives, building strong, collaborative relationships with key suppliers
• Oversaw contract negotiations to secure favorable terms, pricing, and SLAs, ensuring compliance with legal requirements and minimizing contractual risks
• Conducted periodic supplier performance reviews and provided feedback to drive continuous improvement and value creation
• Strategic Sourcing and Category Management: Directed and executed strategic sourcing initiatives within key procurement categories to optimize procurement activities
• Developed comprehensive category strategies aligned with organizational goals to drive cost savings, improve supplier performance, and enhance the organization's value proposition
• Market Analysis and Supplier Evaluation: Conducted in-depth market analysis to assess industry trends and identify cost optimization and process improvement opportunities
• Identified potential suppliers and performed rigorous evaluations to assess capabilities, financial stability, and alignment with organizational values and requirements
• Cost Optimization and Spend Management: Implemented targeted strategies for cost reduction and cost containment, ensuring optimal spending while maintaining quality standards
• Collaborated with finance and operations to manage category budgets, track spending, and provide regular budget updates to stakeholders
• Risk Management and Compliance: Proactively identified and mitigated supply chain risks, including potential disruptions and changes in market dynamics
• Ensured adherence to procurement policies, governance frameworks, and contractual obligations, working closely with legal and compliance teams to resolve contract-related issues
• Stakeholder Collaboration: Engaged with internal stakeholders (finance, operations, and legal teams) to align procurement strategies with category requirements and business objectives, promoting consistency and transparency across procurement practices
• Innovation and Continuous Improvement: Leveraged market trends, emerging technologies, and industry insights to drive innovation and enhance procurement processes
• Sustainable and Ethical Procurement: Advocated for sustainable procurement practices, emphasizing responsible sourcing, supplier diversity, and environmental responsibility, supporting the organization's commitment to ethical standards
• Data-Driven Decision Making: Utilized data and analytics to evaluate supplier performance, track category performance, and measure the effectiveness of procurement strategies
• Provided comprehensive reports to senior management on savings achieved, supplier performance, and key category metrics

• In my role, I oversee the daily operations of the procurement department across multiple categories, including IT, Facility Management & Fit-Out, Marketing, and Services
• My responsibilities span from managing suppliers and contracts to ensuring budget adherence and optimizing procurement processes
• Led Implementation of Salesforce Procurement ERP: Directed the deployment of Salesforce Procurement ERP, integrating key modules like Supplier Information Management including Supplier Performance Evaluation and Contract Lifecycle Management
• This implementation streamlined supplier data management and enhanced contract oversight, driving efficiency, compliance, and transparency across procurement activities
• Vendor and Contract Management: Tasked with end-to-end supplier and contract management, including cost tracking, performance monitoring, and risk mitigation
• Negotiated terms, costs, and service agreements with suppliers to secure favorable contractual outcomes and ensure compliance with established policies
• Procurement Operations Oversight: Managed daily procurement activities, overseeing spend across diverse categories, ensuring actual purchases align with allocated budgets, and maintaining accuracy in all procurement documentation
• Team Leadership: Built and led a high-performing procurement team of five, including category buyers and a Procurement Administrator
• Provided mentorship, guided the team in compliant process adherence, and offered technical insights specific to each spend category
• Strategic Sourcing and Supply Chain Management: Led comprehensive sourcing activities, from strategy development, techno-commercial evaluations, and negotiations to logistics coordination, ensuring best practices and efficient supply chain management across procurement functions
• KPI and Performance Management: Set and monitored departmental KPIs, driving strategic negotiations with key suppliers and alliances, and regularly assessing vendor performance based on competitiveness, financial stability, and overall productivity
• End-to-End Procurement Process Management: Spearheaded procurement processes, including need analysis, RFP management, and fulfillment operations
• Facilitated a seamless procurement workflow and tracked project milestones, coordinating with logistics, HR, and operations teams
• Compliance and e-Sourcing Platform Management: Ensured compliance across procurement and contract management, maintaining accurate records from RFP to contract closure in the e-sourcing platform
• Evaluated modifications for policy adherence, strengthening risk management and organizational profitability
• Supplier Diversity and Cost Optimization: Broadened the supplier base by engaging with diverse vendors, enhanced supplier diversity, and drove cost-saving initiatives by analyzing spend data to improve budget management
• Inventory and Stock Management: Conducted regular inventory assessments to optimize stock levels, reducing holding costs while ensuring timely delivery of goods in alignment with cross-functional requirements
• Training and Stakeholder Collaboration: Facilitated procurement training sessions to build team capabilities, provided commercial guidance to internal stakeholders, and collaborated across departments to meet organizational needs and achieve timely procurement outcomes

• Streamlined procurement management processes for infrastructure and technology
• Managed procurement of necessary hardware, software, and services
• Identifying and evaluating potential vendors for hardware, software, and IT services based on the organization's needs and budget
• Negotiating contracts, service-level agreements (SLAs), and pricing terms with vendors to ensure favorable terms and value for the organization
• Developing and implementing efficient procurement processes, including requisition, approval, ordering, and receiving, while ensuring compliance with policies and regulations
• Establishing and maintaining strong relationships with vendors to ensure timely delivery, resolve issues, and maximize the value of the partnership
• Monitoring and managing procurement budgets, tracking expenses, and identifying cost-saving opportunities
• Orchestrated the launch of three major projects, delivering each under budget and ahead of schedule
• Implemented cost-saving strategies, resulting in a 15% reduction in operational expenses over two years
• Streamlined internal processes, increasing productivity by 30% within the first year

• Comprehensive skill set to effectively manage vendor relationships, negotiate contracts, optimize procurement processes, and drive cost-effective solutions for the organization
• These skills have been instrumental in supporting the organization's strategic goals and financial well-being
• Successfully identified and evaluated potential vendors for a range of needs, including hardware, software, and IT services
• My approach involves a thorough assessment of vendors to ensure they align with the organization's requirements and budget constraints
• Extensive experience in negotiating contracts and service-level agreements (SLAs) with vendors
• These negotiations have focused on securing favorable terms and pricing structures that benefit the organization
• Develop and implement efficient procurement processes
• This includes managing requisition workflows, approvals, order placements, and receiving procedures
• My emphasis on process efficiency has not only streamlined our procurement operations but also ensured compliance with organizational policies and industry regulations
• Building and maintaining strong relationships with vendors has been a cornerstone of my procurement work
• Effective supplier relationship management has allowed us to establish open lines of communication, ensure timely deliveries, promptly address any issues that arise, and ultimately maximize the value of our partnerships
• Monitoring and managing procurement budgets
• I diligently track expenses, identify cost-saving opportunities, and implement strategies to optimize procurement spending
• Negotiated contracts with vendors and suppliers, securing cost-effective solutions for IT needs