Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Radha  Shil Sharma

Radha Shil Sharma

Cashier/waitress/
Dubai

Summary

1. To secure a challenging position in a reputable organization to expand my learning, knowledge, and skills. 2. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. 3. Seeking an entry-level position to begin my career in a high-level professional environment. 4. To secure employment with a reputable company, where I can utilize my skills and business studies background to the maximum. 5. Seeking a challenging career with an MNC. 6. A highly organized and hard-working individual looking for a responsible position to gain practical experience. 7. To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience

Overview

25
25
years of professional experience

Work History

Waitress

Yummy Belgian Waffles&Creps
Dubai
02.2023 - 10.2023
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Used cash registers and credit card machines to cash out customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Informed customers about daily and seasonal specials.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.

customer service

mcdonald's, dubai
07.2019 - 10.2020
  • Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns
  • By helping customers understand the product and
  • Radha
  • Shil Sharma
  • CUSTOMERSUPPORT, dubai, u.a.e
  • Birth Date

06.1998 - 01.2012
  • Nationality nepal
  • Languages
  • Hindi
  • English
  • Arabic
  • Nepali answering questions about their reservations, they are sometimes seen as having a role in sales
  • Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer
  • Welcoming customers, answering their questions, helping them for taking order , and providing advice or recommendations about today's menu
  • Maintaining a clean workspace.

Cashier

Dubai
- 1 1
  • Viva supermarket Dubai and Sharjah .Provides a positive customer experience with fair, friendly, and courteous service
  • Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases
  • Resolves customer issues and answers questions
  • Bags purchases if needed
  • Processes return transactions
  • Responsibilities
  • Manage transactions with customers using cash registers
  • Scan goods and ensure pricing is accurate
  • Collect payments whether in cash or credit
  • Issue receipts, refunds, change or tickets
  • Redeem stamps and coupons
  • Cross-sell products and introduce new ones
  • Resolve customer complaints, guide them and provide relevant information
  • Greet customers when entering or leaving the store
  • Maintain clean and tidy checkout areas
  • Track transactions on balance sheets and report any discrepancies
  • Bag, box or gift-wrap packages
  • Handle merchandise returns and exchanges

Education

higher secondary +12 - undefined

Everest view English boarding school
04.2016 - 4 2017

computer courses, sans bound networking school nepal | 2017 August - 2018 August Computer Fundamentals -Microsoft Office PowerPoint-Notepad Word pad & Ms-DOS Internet Searching - undefined

-Researching Online Creating an email -How to send an email account Computer -Networking Job searching online Write a Letter Write a Book Typing

Skills

High-volume dining

undefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Waitress - Yummy Belgian Waffles&Creps
02.2023 - 10.2023
customer service - mcdonald's, dubai
07.2019 - 10.2020
Everest view English boarding school - higher secondary +12,
04.2016 - 4 2017
-
06.1998 - 01.2012
Cashier - Dubai
- 1 1
- computer courses, sans bound networking school nepal | 2017 August - 2018 August Computer Fundamentals -Microsoft Office PowerPoint-Notepad Word pad & Ms-DOS Internet Searching,
Radha Shil Sharma Cashier/waitress/