Healthcare professional with experience managing nursing teams, ensuring patient care standards, and coordinating with multidisciplinary teams. Adept at handling emergencies, administering medications, and implementing care plans. Strong communication skills and commitment to fostering collaborative environment.
Overview
21
21
years of professional experience
Work History
Assistant Manager
Approved Verification Services -AVS
04.2026 - Current
Directed daily operations to enhance service delivery and streamline verification processes.
Mentored junior staff, fostering skill development and promoting a collaborative team environment.
Developed training materials to improve onboarding efficiency for new hires in verification services.
Implemented process improvements that reduced turnaround times for client verifications significantly.
Led project initiatives aimed at enhancing service quality and optimizing operational workflows within the department.
Developed strong working relationships with staff, fostering a positive work environment.
Sinor Charge Nurse (Head Nurse), ICU
Sheikh Khalifa General Hospital
11.2022 - 04.2026
Led the initiative to achieve the Beacon Award for Excellence for the ICU, securing the Gold Level-the highest possible score.
Initiated and implemented the Synergy Programme, enhancing patient-centred care and optimising nursing practice within the ICU.
Led two Evidence-Based Practice (EBP) projects over the past two years. The first focused on the CAM score as an early detection tool for delirium in the ICU, and the second centered on early ambulation after extubation to promote patient recovery.
Ensure the safety and well-being of all patients.
Oversee daily staff assignments and allocations.
Develop and manage the monthly staffing plan, ensuring adequate manpower.
Regularly assess and maintain the unit's environment.
Address and investigate any patient or family complaints/concerns, taking appropriate actions.
Monitor staff performance, and ensure adherence to ICU guidelines.
Identify staff training and development needs, and coordinate with the education department accordingly.
Track and review unit Key Performance Indicators (KPIs).
Participate in administration meetings as required.
New joiner orientation program Aim to Provide initial training on new employee tasks, hospital policies, procedures, and systems relevant to the new unit.
Set program objectives and outcomes aligned with educational goals.
Ensure programs adhere to relevant educational standards, regulations, and policies.
Maintain high-quality standards for program content and delivery.
Monitor and evaluate the effectiveness of programs through feedback, assessments, and performance metrics.
Implement improvements and adjustments based on evaluation results.
Assign tasks and manage team performance to ensure program success.
Monitor expenses and ensure programs are conducted within budgetary constraints.
Head Nurse, ICU/PICU
Dr. Sulaiman Al Habib Medical Group TAKHSSUSI hospital
02.2020 - 10.2022
27 Bed ICU, PICU
In May 2022, my responsibilities expanded to include the CCU (8 Bed) as the administration decided to place it under my supervision.
Ensure patient safety
Monitoring the daily assignment and allocation
Monthly staffing plan with manpower.
Check the unit environment
Investigates patient family complaint/ concerns and doing the necessary.
Monitors staff performance and compliance to ICU guidelines.
Monitors staff performance and identify their needs of learning and training, coordinate with education department.
Monitoring the unite KPIs.
Attend the Administration meeting
Accredited hospital by JCI / CBAHI
Acting Head Nurse, ICU
Dr. Sulaiman Al Habib Medical Group RAYYAN hospital
12.2016 - 01.2020
35 Bed ICU
Guide and supervise ICU Day to day operational and administrative activities to ensure optimal Nursing care as per their needs.
Program Planning and Development (ICU orientation program)
Design and develop educational programs based on the needs of the target audience.
Set program objectives and outcomes aligned with educational goals.
Create detailed program schedules and outlines.
Develop and manage program budgets, including allocation of resources and materials.
Assign tasks and manage team performance to ensure program success.
Monitor and evaluate the effectiveness of programs through feedback, assessments, and performance metrics.
Ensure programs adhere to relevant educational standards, regulations, and policies.
Accredited hospital in JCI / CBAHI
Charge Nurse, ICU/PICU
Dr. Sulaiman Al Habib Medical Group Takassusi hospital
10.2015 - 08.2016
27 Bed ICU, PICU
Registered Nurse, Team leader- ICU/PICU
Dr. Sulaiman Al Habib Medical Group Takassusi hospital
10.2011 - 10.2015
27 Bed ICU, PICU
Staff nurse-ICU
Al-Basheer General Hospital- MOH
03.2008 - 10.2011
Full nursing care (full patient care and mechanical ventilators, suctioning care, administration of various medication, anesthesia)
Deal with general medical and surgical cases of adult patients and surgical pediatric cases too.
Nurse- ER
Al-Basheer General Hospital- MOH
02.2006 - 03.2008
MEDICAL BRANCH IN ER;
Surgical branch.
CPR & Truman Branch.
Triage Branch.
Orthopedic Branch.
Pediatric branch.
Education
Master - Nursing Administration
Zarqa University
Jordan
05-2026
B.Sc. - Nursing sciences
Hashemite University
Jordan
06-2009
Training Diploma - Intensive Care Nursing
The Center of consultation at the University of Jordan
Jordan
07-2007
Nursing Diploma -
Arabic College
Jordan
06-2005
Skills
Patient safety
Staff management
Evidence-based practice
Team leadership
Quality improvement
Teamwork
Multidisciplinary collaboration
Training
ACLS Provider, American Heart Association, 2026-04-01
Diagnosis of Death by Neurological Criteria and Organ Donation, EHS, 2023-09-20
Nursing Leadership and Management (Advance leadership course), 2023-05-30
New Antibiotic Options for Resistant Gram-ve Bacteria, 2017-02-21
Fundamental Critical Care Support, 2016-07-01
8th Annual Saudi Critical Care Society Conference, 2017-04-18
World Wide Pressure Injuries Prevention Day, 2016-12-14
7th Annual Saudi Critical Care Society Conference, 2016-04-19
Personality Development Workshop, 2015-01-28
Preceptorship Course, 2014-02-08
Tracheostomy Management, 2013-09-24
ICU Workshop, Airway Management, 2013-07-02
Critical Care Course & Workshop, 2013-04-13
Intensive Care Nursing, The university of Jordan center of consultation, 2007-02-10, 2007-07-14, 400
Advanced Emergency Nursing Care Course, The university of Jordan center of consultation, 2008-11-04, 2009-05-04, 400
Custom Section
Jordan Nurses and midwife council, 2009-07-01, 16246
Career practice license from the Jordan ministry of health, 2009-07-01, 13517/60001
Saudi commission for health specialties, 11-R-N-0062773, 2021-12-31