Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

RAEF MENDOZA

PROJECT COORDINATOR / PRODUCTION ASSISTANT
Dubai

Summary

Proficient Office/Project Coordinator with a proven track record of efficiently and accurately managing records and databases. An articulate communicator with natural leadership abilities and team-building expertise, demonstrated through six years of experience in office environments. Known for improving processes, increasing team efficiency, and bringing strong experience in administrative management. Skilled at prioritizing tasks and multitasking effectively to achieve project goals. A methodical and detail-oriented team player with a focus on team leadership. Offering these skills along with a strong work ethic.

Overview

8
8
years of professional experience
2
2
Certifications

Work History

Office Coordinator

STUDIO PAPER
02.2025 - Current
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
  • Handling the team's calendar for meetings and production timeline.
  • Handling quotations and all walk-in clients.
  • Facilitated a positive work environment by addressing employee concerns and providing support when needed.
  • Enhanced communication within the team through regular meetings and detailed reporting.
  • Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.

Project Coordinator / Admin Assistant

ACES OF SPACE STUDIOS
01.2022 - 01.2025
  • Supporting the creative and production projects from planning to post-production, ensuring timely delivery and complete client satisfaction.
  • Spearheaded resource allocation, optimizing costs, and delivering projects under budget by streamlining supplier procurement and task management.
  • Managed production teams, overseeing material sourcing, site visits, and installation, improving operational efficiency.
  • Developed and maintained detailed project schedules and timelines, ensuring seamless communication and transparency across all stakeholders.
  • Enhanced post-production processes, managing project breakdowns, returns, and expense control to close projects smoothly and ensure client feedback collection.
  • Handled luxury events, photography, filming, directing, setups, props sourcing, production, and social media campaigns as part of the company's services, ensuring efficient project delivery from planning to post-production.

Receptionist / Sales Executive

ALTAMYZ ADVERTISING
01.2020 - 01.2022
  • Increased client retention by providing tailored advertising solutions and building strong, ongoing client relationships.
  • Efficiently handled all front-desk operations, including managing client inquiries, scheduling meetings, and screening calls, improving response for quotation request.
  • Assisted the production team with coordination and follow-ups on client requirements, ensuring that all advertising materials were delivered on time and met client expectations.
  • Improved financial operations by processing invoices and payments through the ODOO system, and supporting accounting team for processing normal invoice, purchase orders and delivery note.
  • Managed multiple client projects by providing clear and accurate project quotations, contributing to client satisfaction through transparency and timely delivery of services.
  • Coordinated work permits and ensured compliance with local regulations, enabling smooth project installations for clients.

Customer Service / Sales Executive

FAST LINK TOURISM
01.2019 - 01.2020
  • Supporting the team that managed 100+ visa applications, ensuring a seamless and hassle-free process for clients, which contributed to a growth in repeat business.
  • Looking for new clients and by converting inbound inquiries into confirmed bookings, offering personalized travel packages that enhanced client experiences.
  • Developed customized travel itineraries for corporate and VIP clients, securing 5-star reviews and increasing brand visibility through client referrals.
  • Created and maintained an operational calendar for reservations and bookings, improving coordination between departments and achieving a 10% increase in operational efficiency.
  • Proactively followed up with leads and proposals, converting 40% of cold leads into confirmed sales, contributing to overall business growth.

Data Analyst

RIZAL COMMERCIAL BANKING COR.
01.2018 - 01.2018
  • Played a role in client acquisition by implementing targeted marketing strategies and following up with leads to revive dormant accounts.
  • Trained and onboarded new staff, improving team performance and efficiency, which shortened the time required for client onboarding.
  • Contributed to streamlining account transfers through the Finacle System, reducing processing times and improving data accuracy.
  • Developed client data management processes, ensuring the secure handling of sensitive information and improving compliance with banking regulations.
  • Participated in seminars and workshops to enhance knowledge on financial products, which helped in improving the bank's customer service ratings.

Education

Bachelor of Science - Business Administration, Office Management

Rizal Technological University
04.2001 -

Skills

Contract Coordination

Administrative Support

Project Management

Process Improvement

Client Relationship management

Office Management

Operations Management

Workflow Optimization

Certification

Customer Service Relations, TESDA, Philippines

Timeline

Office Coordinator

STUDIO PAPER
02.2025 - Current

Project Coordinator / Admin Assistant

ACES OF SPACE STUDIOS
01.2022 - 01.2025

Receptionist / Sales Executive

ALTAMYZ ADVERTISING
01.2020 - 01.2022

Customer Service / Sales Executive

FAST LINK TOURISM
01.2019 - 01.2020

Data Analyst

RIZAL COMMERCIAL BANKING COR.
01.2018 - 01.2018

Bachelor of Science - Business Administration, Office Management

Rizal Technological University
04.2001 -

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