Wakeboarding, Softball, Tennis, Travelling
RAFIDAH ASMAWI
Business Administration Customer Management
Singapore,Singapore
Summary
Holding licenses of Class 2A, 3 & Powered Pleasure Craft
Career Objectives With experience in sales and customer management, and more than 10 years exposure in the aviation industry, I am seeking for a position where my skills, experience and field of studies can be put into good use in the upcoming company. I enjoy challenges and have a strong determination in problem solving. Career Profile Extensive experience in customer service and sales. Strong in problem-solving Enjoy challenges People oriented Interpersonal skills Well-verse in written and verbal communication skills Highly trustworthy, discreet and ethical. Resourceful in the completion of projects.
Hard-working Site Manager with 10 years of experience. Educated in safety requirements and experienced leading team of over 200 workers. Currently in Dubai and I am contactable at +971 585887343
Overview
18
18
years of professional experience
8
8
years of post-secondary education
6
6
Languages
Work History
Site Manager
HEALTH PROMOTION BOARD SINGAPORE
Singapore , Singapore
2021.01 - 2021.11
- Takes responsibility of day to day site management of Covid-19 test centre.
- Handles phone or walk in enquiries from different clienteles.
- Manage daily rosters and manpower
- Supervise operational procedure of the Swab Operations.
- Managed a team of around 120 staffs on a site.
- Last drawn salary, $5000.
- Contract ends on the 30th November.
- Looking forward to work in a new environment.
Cabin Crew Manager
Scoot Pte Ltd
Singapore , Singapore
2012.09 - 2019.05
- Length of service : 7 Years
- Last drawn salary : S$1250 + Sales Commission + Allowances
- Reason for leaving : To fly with a full service carrier
- Experiences Ensure the safety of the aircraft and passengers by following Standard Operating Procedure Recovery services Interacting with passengers onboard Delegating work loads to 8 crew Answering call bells and attend to passengers Guiding crew regards to service and clarify their queries Manage service onboard together with the crew . Reconciliation of Sales every end of each flight
- Fleet graded Boeing 777 & 787, AIrbus 320, NEO, 321
- Highlights Sales Achievement & Compliment letters from passengers
Financial Service Consultant
AIA Insurance Singapore Pte Ltd
2010.04 - 2012.09
- Last drawn salary : S$4,000
- Eason of leaving : Would like to explore areas in public relation and customer service
- Experiences Financial Planning Source for new clients Generating sales by: Generating email leads Networking Referral Canvassing Managing clients expectation
Operations Executive
Goldin Enterprises Pte Ltd
2007.01 - 2011.09
- Last drawn salary : S$2,700
- Eason of leaving : Go into Insurance industry
- Xperiences Do up call report on the meeting with the client
- Detailed information to be written out (eg, business nature, yearly turnover, current bank facilities, etc) Conducts checks on clients company financial conditions Accounting & Payroll Monthly Departments Report submission Advertising recruitment for client company (SATS Ground Handling) Managed 250 ground staffs weekly rosters
Sales Representative
Karma Royal Group
2003.01 - 2004.12
- Last drawn salary : US$1,800
- Eason of leaving : No career advancement
- Experiences Meeting sales targets quarterly Maintain a long term and strong customer relationship for future business and references
- Promote tour packages and services Prepare sales reports and track tour activities Handle clients feedback and complaints
Guest Service Agent
Shangri-La Singapore Hotel
2001.12 - 2003.06
- Last drawn salary : S$500
- Eason of leaving : End of Internship
- Xperiences In Room Check In for all guest One Stop Service Counter at the Valley Wing Lobby Lounge & Breakfast duties
- Ersonal Particulars
Education
Diploma - Business Administration And Management
Asia Pacific Management
2004.01 - 2006.12
High School Diploma -
Assumption English School
Singapore 1994.01 - 1998.12
Real Estate Sales Certificate - Real Estate Development
RIA School of Real Estate
Singapore 2021.08 - 2021.09
Skills
Operations management
undefinedInterests
Singapore Softball team player
I am an active Singapore Softball team player since 2017. Been to Brunei, Japan, Malaysia, Indonesia and Thailand for competitions.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Real Estate Sales Certificate - Real Estate Development
RIA School of Real Estate
2021.08 - 2021.09
Site Manager
HEALTH PROMOTION BOARD SINGAPORE
2021.01 - 2021.11
Cabin Crew Manager
Scoot Pte Ltd
2012.09 - 2019.05
Financial Service Consultant
AIA Insurance Singapore Pte Ltd
2010.04 - 2012.09
Operations Executive
Goldin Enterprises Pte Ltd
2007.01 - 2011.09
Diploma - Business Administration And Management
Asia Pacific Management
2004.01 - 2006.12
Sales Representative
Karma Royal Group
2003.01 - 2004.12
Guest Service Agent
Shangri-La Singapore Hotel
2001.12 - 2003.06
High School Diploma -
Assumption English School
1994.01 - 1998.12
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