Wakeboarding, Softball, Tennis, Travelling
RAFIDAH ASMAWI
Business Administration Customer Management
Singapore,Singapore
Summary
Holding licenses of Class 2A, 3 & Powered Pleasure Craft
Career Objectives With experience in sales and customer management, and more than 10 years exposure in the aviation industry, I am seeking for a position where my skills, experience and field of studies can be put into good use in the upcoming company. I enjoy challenges and have a strong determination in problem solving. Career Profile Extensive experience in customer service and sales. Strong in problem-solving Enjoy challenges People oriented Interpersonal skills Well-verse in written and verbal communication skills Highly trustworthy, discreet and ethical. Resourceful in the completion of projects.
Hard-working Site Manager with 10 years of experience. Educated in safety requirements and experienced leading team of over 200 workers. Currently in Dubai and I am contactable at +971 585887343
Overview
18
18
years of professional experience
8
8
years of post-secondary education
6
6
Languages
Work History
Site Manager
HEALTH PROMOTION BOARD SINGAPORE
Singapore, Singapore
01.2021 - 11.2021
- Takes responsibility of day to day site management of Covid-19 test centre.
- Handles phone or walk in enquiries from different clienteles.
- Manage daily rosters and manpower
- Supervise operational procedure of the Swab Operations.
- Managed a team of around 120 staffs on a site.
- Last drawn salary, $5000.
- Contract ends on the 30th November.
- Looking forward to work in a new environment.
Cabin Crew Manager
Scoot Pte Ltd
Singapore, Singapore
09.2012 - 05.2019
- Length of service : 7 Years
- Last drawn salary : S$1250 + Sales Commission + Allowances
- Reason for leaving : To fly with a full service carrier
- Experiences Ensure the safety of the aircraft and passengers by following Standard Operating Procedure Recovery services Interacting with passengers onboard Delegating work loads to 8 crew Answering call bells and attend to passengers Guiding crew regards to service and clarify their queries Manage service onboard together with the crew . Reconciliation of Sales every end of each flight
- Fleet graded Boeing 777 & 787, AIrbus 320, NEO, 321
- Highlights Sales Achievement & Compliment letters from passengers
Financial Service Consultant
AIA Insurance Singapore Pte Ltd
04.2010 - 09.2012
- Last drawn salary : S$4,000
- Eason of leaving : Would like to explore areas in public relation and customer service
- Experiences Financial Planning Source for new clients Generating sales by: Generating email leads Networking Referral Canvassing Managing clients expectation
Operations Executive
Goldin Enterprises Pte Ltd
01.2007 - 09.2011
- Last drawn salary : S$2,700
- Eason of leaving : Go into Insurance industry
- Xperiences Do up call report on the meeting with the client
- Detailed information to be written out (eg, business nature, yearly turnover, current bank facilities, etc) Conducts checks on clients company financial conditions Accounting & Payroll Monthly Departments Report submission Advertising recruitment for client company (SATS Ground Handling) Managed 250 ground staffs weekly rosters
Sales Representative
Karma Royal Group
01.2003 - 12.2004
- Last drawn salary : US$1,800
- Eason of leaving : No career advancement
- Experiences Meeting sales targets quarterly Maintain a long term and strong customer relationship for future business and references
- Promote tour packages and services Prepare sales reports and track tour activities Handle clients feedback and complaints
Guest Service Agent
Shangri-La Singapore Hotel
12.2001 - 06.2003
- Last drawn salary : S$500
- Eason of leaving : End of Internship
- Xperiences In Room Check In for all guest One Stop Service Counter at the Valley Wing Lobby Lounge & Breakfast duties
- Ersonal Particulars
Education
Diploma - Business Administration And Management
Asia Pacific Management
01.2004 - 12.2006
High School Diploma -
Assumption English School
Singapore 01.1994 - 12.1998
Real Estate Sales Certificate - Real Estate Development
RIA School of Real Estate
Singapore 08.2021 - 09.2021
Skills
Operations management
undefinedInterests
Singapore Softball team player
I am an active Singapore Softball team player since 2017. Been to Brunei, Japan, Malaysia, Indonesia and Thailand for competitions.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Real Estate Sales Certificate - Real Estate Development
RIA School of Real Estate
08.2021 - 09.2021
Site Manager
HEALTH PROMOTION BOARD SINGAPORE
01.2021 - 11.2021
Cabin Crew Manager
Scoot Pte Ltd
09.2012 - 05.2019
Financial Service Consultant
AIA Insurance Singapore Pte Ltd
04.2010 - 09.2012
Operations Executive
Goldin Enterprises Pte Ltd
01.2007 - 09.2011
Diploma - Business Administration And Management
Asia Pacific Management
01.2004 - 12.2006
Sales Representative
Karma Royal Group
01.2003 - 12.2004
Guest Service Agent
Shangri-La Singapore Hotel
12.2001 - 06.2003
High School Diploma -
Assumption English School
01.1994 - 12.1998
Similar Profiles
VICKNESHVARAN JAYAPRAGASAMVICKNESHVARAN JAYAPRAGASAM
Senior Patient Service Associate at Singapore Sing health PolyclinicSenior Patient Service Associate at Singapore Sing health Polyclinic
Nuraisyah Ramli WongNuraisyah Ramli Wong
Operations Manager at Ministry Of HealthOperations Manager at Ministry Of Health
Joy WestmorelandJoy Westmoreland
Administrative Coordinator II at Fulton County Board of Health, Division of Health PromotionAdministrative Coordinator II at Fulton County Board of Health, Division of Health Promotion