Rafeeque Madambillath
Dubai
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Fluent in Arabic, English, Hindi, Malayalam and Tamil
Overview
18
18
years of professional experience
1
1
Certification
Work History
Office Administrator
Soren Sky View Trading LLC
12.2023 - Current
- Streamlined office operations by implementing efficient scheduling and appointment management systems.
- Developed office policies and procedures that improved workflow consistency and compliance.
- Oversaw the maintenance of office equipment, ensuring minimal downtime and operational efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Fostered positive work environment by organizing team-building activities, leading to increased employee satisfaction and retention.
- Coordinated office maintenance and repairs, ensuring safe and pleasant working environment.
- Oversaw inventory management, ensuring office supplies were adequately stocked without overordering.
Public Relations Officer
Arjan Jewellery LLC
02.2017 - 04.2023
- 6 years experience as a “Public Relations Officer” ARJAN JEWELLERY LLC, Dubai U.A.E.
- Stayed up-to-date on UAE laws and licensing requirements to complete accurate and efficient reviews.
- Maintained up-to-date knowledge of immigration policies and procedures to advise applicants accurately on eligibility requirements.
- Supported policy changes by adapting quickly to new rules and regulations
- Enhanced the visa approval process by implementing an efficient document verification system.
- Reduced visa application errors by conducting thorough quality checks and providing clear instructions to applicants.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
Office Clerk
Ministry of Education
05.2009 - 07.2016
- 7 years experience as a “Office Clerk” Ministry of Education, Dubai U.A.E.
- Provided administrative support by managing correspondence and scheduling appointments for Ministry staff.
- Coordinated office operations, improving workflow efficiency through organized file management systems.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Informed and supported managers through consistent communication and administrative support duties.
Sales Manager
ABC Sales Corporation
04.2007 - 03.2009
- 2 years experience as a “Sales Manager” ABC Sales Corporation, Kannur, Kerala
- Analyzed market trends to identify opportunities for product positioning and competitive advantage.
- Fostered relationships with key clients, enhancing customer satisfaction and loyalty through tailored solutions.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Education
Bachelor of Commerce - Business
Kannur University
Kannur, KeralaHigh School Diploma -
V.H.S.E, Kerala
Kasargod,KeralaS.S.L.C (Secondary School Leaving Certificate) - undefined
Skills
- Skilled in Microsoft Office suite usage
- General computing skills
- Certified in computer applications
- Emergency management
- Time allocation planning
- Public relations management
- Strategic negotiation skills
- Goal-oriented planning
- Community engagement
- Appointment organization skills
- Effective team collaboration
- Effective time management
- Meticulous attention to detail
Certification
UAE – Light Vehicles, License No# 1577184
Personal Details
Languages Known: Arabic, English, Hindi, Malayalam, & Tamil
Timeline
Office Administrator
Soren Sky View Trading LLC
12.2023 - Current
Public Relations Officer
Arjan Jewellery LLC
02.2017 - 04.2023
Office Clerk
Ministry of Education
05.2009 - 07.2016
Sales Manager
ABC Sales Corporation
04.2007 - 03.2009
S.S.L.C (Secondary School Leaving Certificate) - undefined
Bachelor of Commerce - Business
Kannur University
High School Diploma -
V.H.S.E, Kerala