Experienced HR Manager/HR Operations Manager with 17 years of extensive experience in the UAE, specializing in HR management, payroll (WPS), and UAE pension systems. Adept at leading comprehensive HR functions, including strategic HR planning, employee relations, and compliance with UAE labor laws. Proven ability to manage complex payroll systems, ensure accurate and timely processing under WPS regulations, and oversee pension contributions and administration. Skilled in optimizing HR operations to enhance efficiency, drive organizational growth, and foster a productive work environment. Demonstrated success in aligning HR strategies with business objectives and implementing best practices to improve employee satisfaction and retention.
Overview
19
19
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
HR Operations Manager (HROM)
Tornado Group of Companies
Abu Dhabi
03.2023 - Current
Conducts weekly meetings with respective business units
Consults with line management, providing HR guidance when appropriate
Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies
Manages and resolves complex employee relations issues
Conducts effective, thorough and objective investigations
Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
Partners with the legal department as needed/required
Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
Provides HR policy guidance and interpretation
Develops contract terms for new hires, promotions and transfers
Assists international employees with expatriate assignments and related HR matters
Provides guidance and input on business unit restructures, workforce planning and succession planning.
Human Resources Manager (HRM)
Bosco Group of Companies
Ras al-Khaimah
10.2021 - 03.2023
Recruitment and Placement (White-collar & Blue-collar)
Employee Experience Journey Mapping
Policies and Procedures
Training & Development
Job Evaluations (Job Descriptions & Grading)
Employee Satisfaction Surveys
Payroll Administration (WPS System)
Team Building
Visa Processing- RAKEZ and MOL
Tenancy Contact renewals
Trade License renewals
EPDA renewals
Civil defense and (Hassntuk) renewals
Waste Management Contacts
CCTV Contact renewals with Govt
And AMC Contactor
Working closely with manpower agencies, hotel schools etc.; in order to attract the right talent
Performs other duties, as assigned, to meet business needs.
Sr. HR Team Leader (S. HRTL)
Bin Hafeez General Contracting LLC
Abu Dhabi
01.2009 - 09.2021
To be actively involved with the Chief Financial Officer (C.F.O.) in the setting of the Establishment's policies, and decisions on administrative and legal matters
Has over all supervision and control of the Administration Department, with active involvement in strategic Human Resources planning and development, control of camps & offices
Participate in the formulation of Establishment's policies, mission statement & objectives
Represents the Establishment and promotes its image in the eyes of its clients, customers, suppliers, Government authorities and the public while maintaining the degree of confidentiality required for the Establishments plans and operations
Appraise and implement the documented systems and procedures for the efficient operation and control of the Administration Department
Actively participates in the establishment, upgrade, maintenance and vacation of camps and premises including application for and follow up of installation of utilities, liaison with ADDC, Etisalat, Municipality, and other public authorities
Enters direct negotiations with Insurance Companies for issue, renewal closure and claims related to CAR policies, Motor and Workmen Compensation policies in close coordination with the Engineering Departments
Takes part in the Human Resources planning process, in co-ordination with the concerned personnel
Renders advice on various matters related to the Personnel and Public Relations section and requiring decisions by the C.F.O
Handle all legal matters, with technical input from the Engineering Departments
Review and consult with functional department head for Job Descriptions, when required, for staff at all levels in establishment
Takes a prominent position in the interviewing of prospective employees, both locally and overseas; screens and selects overseas recruitment agents
Responsible and authorized for selecting workers, provision of welfare facility, workplace amenities, protect workplace bullying and violence as per UAE Labor law no
8 and Human Rights Organization
Health Safety Security Environment and Quality (HSSEQ) Commitment, Responsible and Accountability: Adherence to HSSEQ Policy and objective as set Bin Hafeez top management and HOD
Respect our neighbors, heritage, social and contribute to the societies in which we operate; Play leading role in promoting best practice in our industries
Resolved conflicts and negotiated mutually beneficial agreements between parties
Drove operational improvements which resulted in savings and improved profit margins.
HR Coordinator (HRC)
Pino Meroni Yacht Interiors (Depa Group)
Dubai
01.2006 - 01.2009
Observes jobs and interviews workers and supervisory personnel to determine job and worker requirements
Manages and Administers HR Records Utilize HR Information Systems Analyses and Screens Applicant Data
Web based payroll interface gives you greater control and flexibility, (WPS payroll)
Prepare dues statements required for Leaves, Accommodation, Resignation and Termination of services, all under the direction of the HR Manager
Integration between the HRMS and Fingerprint attendance system (Bio Station)
Receive Time sheets Checking online system leaves and overtimes worked, and review them before processing to accounts
Typing and preparing Administration Orders and other correspondence related to personal transactions
Keep custody of Employee Files and related official documents, maintaining strict confidentiality
Keep custody of passports, Labor cards and driving licenses, making sure that the release of these items is strictly subject to the approval of Head of department
File all incoming documents relating to personal transaction and keep the files up to date
Participate in the annual assessment process with a view of reviewing the operation of the development though training and education, possibly leading to opportunities for advancement or promotion
Create Awareness about HR Policies to the employees
Process all the various transactions relating to the personal files from recruitment through to termination of services and transferring the files to history.
Education
MBA - Human Resources Management
Sikkim Manipal University
CIPD Level 5 Associate Diploma in People Management -
ICS Learn
United Kingdom
06.2022 - 06.2023
Skills
UAE Labor Laws & Compliance
HR Audits
HRIS, HCM, HRMS
HR analyst's responsibilities
Payroll, Accounting & Finance
Employment Planning & Budgeting
Compensation & Benefits
Recruiting & hiring
Policies and Procedures
Training and Development
Oracle HR- HCM Modules
SAP HR- HCM Modules, PA, Odoo HR software
HR Work Plus- HR Software
Menaitech - HR Software
Microsoft Office
Power Query
Certification
SAP HR ERP Training, India, 09/2009
CCNA (Cisco Certified Network Associate), India, 09/2009
MCP (Microsoft Certified Professional), India, 09/2009
TARKHEES for HR practitioners online program course, Abu Dhabi, UAE, 2020, 01/2020
UAE Labor Law, Dubai, 01/2018
Global Professional in Human Resources (GPHR,3FOLD), 07/2012
Core Knowledge Requirements for HR Professionals (3FOLD), 07/2012
ISO 9000:2008 Series Foundation Training Course (BUREAU VERITAS), 06/2016
INTERNAL AUDITOR TRAINING - ISO 9001:2015, ISO 14001:2015 and OHSAS 18001:2007, 06/2016
IMS Awareness Training & IMS Internal Auditor Training (Biz Solution), 06/2016
Basic First Aid & Basic Fire Fighting (ETSDC), 07/2012
Risk Awareness & Assessment, 07/2012
Effective Orientation (CPEhr, Webinar), 06/2020
Affiliations
Travel and Explore difference, Photography
Languages
English
Hindi
Malayalam
Arabic
Timeline
HR Operations Manager (HROM)
Tornado Group of Companies
03.2023 - Current
CIPD Level 5 Associate Diploma in People Management -
HR Employee Happiness Officer at House of Shipping Management Consultancy ServicesHR Employee Happiness Officer at House of Shipping Management Consultancy Services