RAFIA RAHAT
Dubai
Summary
Detail-oriented and highly skilled candidate successful at managing multiple priorities with a positive attitude. possess rich experience of more than 8 years in tender and bid management. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Bid Support Professional
Siemens Healthcare Private Limited (Siemens Healthineers)
Gurugram, Haryana (India)
03.2023 - 10.2023
- Working on different Govt tender portals along with GeM portal and ensuring tenders are well documented in a timely manner and with appropriate level of detail
- Arranging Technical & Commercial document, Preparation of document Checklist for Techno-Commercial bid submission and coordination with stakeholders
- Responsible for creation of customer specific proposals/offers which includes technical as well as commercial, in accordance with company’s tendering policies
- Ensuring the transparency and completion of tenders with 100% accuracy in Techno Commercial Bid and to meet TAT for bid submission as per the timelines
- Discussing and finalizing Technical/Commercial Offers with Commercial counterpart before final submission
- Working on Hi Boat tool to create case ids for each new tender and using it for proposal administration
- Review tender documents and Coordinate, collate and edit bid input from various internal stakeholders including Product Managers, Commercial, Service, BU, Legal, PM, Compliance, Regulatory, Logistics, etc. necessary for bid submission
- Coordinating with Commercial team for EMD/PBG request. Preparing supporting letters for sending EMD/Order acknowledgement/PBG to customer
- Arranging Affidavits/stamp papers/Notarized documents for tenders and follow ups with global/regulatory for critical documents like MAF/Licenses/FDA/EC/AERB and other important certificates required for submission in tenders
- Manage logistics for Online/Offline tender submission
- Studying and preparing Matter cover notes/Synopsis of the tender
- Studying and preparing Pre bid queries and preparation of representation letters for Prebid
- Preparation of Price comparison chart after financial bid opening of the tender
- Sharing of bid results at various stages with all stakeholders and maintaining repository
- Attending weekly tender review meetings in line with SCM, KAM/Sales, Commercial & PM team and keep track of all active/ priority tenders
- Updating and maintaining record of EMD and tender related data and follow ups with the KAM/Sales colleagues for EMD return/refund & further cancellation of EMD’s and guarantees
- Updating and maintaining of Tender register, Central repository for cloud sharing of bids with other stakeholders
- Besides these tasks, helping in any necessary desktop research and back hand documentation, if required.
Senior Officer – Institutional Business
Getwell Pharmaceuticals
Gurugram, Haryana (India)
11.2020 - 03.2023
- Working on different Government tender portals for tender processing and filing and submitting of tenders through online/offline mode
- Also participating in RFQs/RFPs, RCs of various State/Central Govts and Private Hospitals
- Sourcing and searching of the tenders from various portals & Follow up for the quoted tenders
- Managing In Process & Pipelines Tenders priority wise submission of projects
- Preparing Rate Quotations for major Hospitals & Institutions
- Preparing Authorization Letters for distributors as per the instructions and requirements of team
- Maintain relevance Institutional Business data as per requirements by head
- Keeping track of competitor’s data
- Post Order support to HO teams / Clients for various queries, amendments etc
- Checking with Pre-sales or Technical requirements for tender compliance
- Time to time providing support to PMT & sales for business activities
- Coordinating with Plant for major order processing and strategize the timely execution
- Arranging pre-required documents from Regulatory & Accounts Department and arranging related data as per FDA document’s requirement
- Analyzing market trends for upcoming tenders
- Handling domestic sales orders and their process of supply, time to time filter and corrections before punching the SOs on ERP system.
Office Coordinator – Tender Department & Sr. Sales Coordinator
Star International Pvt Ltd
Kanpur, UP (India)
01.2015 - 03.2019
- To manage timely and comprehensive tender documentation and bid uploading
- To support the sales team with business related Undertakings, Authorizations and representations to ensure sustainable business at new and existing customers
- To maintain a repository for all the tender documents and other sales related documents ensuring safety and security (hard copy and electronic backup)
- To handle sales data and reports
- To prepare tenders status reports
- To prepare Rate Quotations and Proforma Invoices
- To follow up on payment related issues
- To prepare regular reports on expenses and office budgets
- To monitor inventory of office supplies and the purchasing of new material
- Assemble and maintain internal procurement documentation relating to the tendering process
- Receiving and sending emails to customers on daily basis.
Office Coordinator
MDA Softwares Ltd.
Kanpur, UP (India)
11.2012 - 12.2013
- Data entry and file documentation
- Handling customer’s complaints and queries and providing them relevant solution to their problems relating to softwares
- Sending emails to customers
- Making travel and meeting arrangements
- Manage office inventory.
Education
Master of Business Administration - Finance
Amity University
Noida, UP (India)2017
Bachelor of Business Administration - Finance
College of Management Studies
Kanpur, UP (India)2010
Skills
- Fast learner, adapt well to changes and pressures in workplace
- Ability to multitask, prioritize, and manage time efficiently
- Accurate and precise attention to detail
- Ability to work effectively with diverse groups of people
- Committed to deadlines and schedules
- MS Office
- HTML
- Document Management
- Sales Support
- Bid management
- Problem-Solving
- Reliability
- Professionalism
- Continuous Improvement
- Written Communication
- Mail handling
Languages
English
Hindi
Personal Information
DOB 24/08/1990
Nationality Indian
Marital Status Married
Timeline
Bid Support Professional
Siemens Healthcare Private Limited (Siemens Healthineers)
03.2023 - 10.2023
Senior Officer – Institutional Business
Getwell Pharmaceuticals
11.2020 - 03.2023
Office Coordinator – Tender Department & Sr. Sales Coordinator
Star International Pvt Ltd
01.2015 - 03.2019
Office Coordinator
MDA Softwares Ltd.
11.2012 - 12.2013
Master of Business Administration - Finance
Amity University
Bachelor of Business Administration - Finance
College of Management Studies