Raghad AlThahabi
Dubai
Summary
Experienced and diligent Fashion Consultant of expertise and a sharp eye for emerging trends. managing a large client base, Aiming to optimize customer satisfaction by providing personalized and trendy fashion guidance. Employing an organized and adaptable work style, excel at handling multiple projects and meeting deadlines. Energetic Fashion Consultant enthusiastic about working with a wide range of clients to develop unique styles. Versed in principles of style and accessorizing. Ready to bring 1 year of experience to challenging new role.
Overview
4
4
years of professional experience
Work History
Style Advisor
Massimo Dutti
12.2023 - Current
- Assisted customers in selecting the perfect outfits for special occasions, ensuring a memorable experience.
- Provided exceptional customer service, addressing concerns promptly and professionally to maintain satisfaction.
- Maintained an organized workspace, ensuring all items were properly labeled, tagged, and ready for presentation on the sales floor.
- Increased store sales by creating visually appealing merchandise displays and promoting current trends.
- Regularly communicated with returning clients about new arrivals and promotions, fostering long-lasting relationships.
- Conducted in-depth client consultations to identify personal style goals and develop customized wardrobe plans.
- Educated clients on the latest fashion trends, empowering them to make informed purchasing decisions.
Model
Freelance
01.2021 - Current
- Adapted quickly to changing environments for continued professionalism under pressure.
- Remained focused, motivated and professional throughout long shoots and events.
- Working with many high-profile brands to promote their products and events. featured in music videos along with many photoshoots and runway events.
- Collaborated effectively with fellow models, photographers, stylists, and makeup artists to create cohesive and successful projects.
- Maintained high levels of professionalism in over 12 shoots.
Remote Customer Service Officer
24/7 Mobile Locksmith
01.2021 - 11.2023
- - Maintained up-to-date customer records using CRM while interacting with clients using phone, mobile and social media. - Maintained a knowledge base of the evolving product offerings, and improved customer retention by recommending new products. - Ensured excellent customer satisfaction by listening and offering friendly, helpful and detailed information. - Handled high-volume telephone calls to address and resolve customer queries and complaints. - Used Workiz and RingCentral as main platforms at work, which made me develop the needed technical skills and knowledge.
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Sales Representative
Hamleys
01.2018 - 01.2019
- - Responsible for ensuring store appearance is always clean and presentable.- Packed, stocked and prepared tools not to be damaged to properly advertise products to be sold.- Managed all supplies and merchandise throughout store.- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
Education
High School Diploma -
Philadelphia School,
Jordan08.2018
Skills
- Client consultation
- Personal styling
- Fashion Knowledge
- Brand Awareness
- Trend knowledge
- Product Knowledge
- Customer Service
- Attention to Detail
- Active Listening
rugby
SPORTS ACHIEVEMENTS:
• Jordanian National Team Rugby Player: Asia Rugby 7s Champions 2019 Arab tournament champions 2023
• Citadel Rugby Amman Team Player: Dubai Rugby 7s Champions 2018 and 2019
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Style Advisor
Massimo Dutti
12.2023 - Current
Model
Freelance
01.2021 - Current
Remote Customer Service Officer
24/7 Mobile Locksmith
01.2021 - 11.2023
Sales Representative
Hamleys
01.2018 - 01.2019
High School Diploma -
Philadelphia School,
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