Summary
Overview
Work history
Education
Skills
Languages
Timeline
Hi, I’m

Raghad Terzlaki

Dubai,Syria
Raghad Terzlaki

Summary

I am driven by a vision to continuously enhance both my personal and professional life. Committed to self-improvement, I strive to refine and expand my skills, knowledge, and experiences. This vision is the cornerstone of my journey, propelling me towards a life of growth, fulfillment, and meaningful contributions. With a relentless dedication to self-betterment, I embrace challenges as opportunities for learning and development. I am eager to explore new horizons, acquire new skills, and cultivate a mindset of continuous improvement. This overarching vision serves as my guiding force, motivating me to pursue excellence in every aspect of my life and seize the boundless possibilities that come with self-discovery and progress.

Overview

6
years of professional experience

Work history

Murex
Sour Lebanon , Lebanon

Murex hotel
05.2021 - 05.2023

Job overview

  • Stored cash floats and delivered secure banking procedures.
  • Wrote end of shift reports to facilitate service continuity.
  • Adhered to company policies and brand standards to support outstanding guest experiences.

Al Nisser
Lebanon , Sour

Hostess
06.2017 - 01.2021

Job overview

  • Created memorable customer experiences through attentive, responsive service.
  • Resolved guest and employee complaints, maintaining customer satisfaction and workforce effectiveness.
  • Greeted and directed visitors, creating positive and welcoming first impression.
  • Collaborated with kitchen and serving staff for smooth service operations.

Education

Naser school
Syria

Foundation degree
01/2016

University overview

Skills

Communication Teamwork Problem-Solving

  • Ability to effectively communicate with guests, team members, and management
  • Demonstrated ability to work collaboratively in a team-oriented environment
  • Willingness to support team members and contribute to a positive work atmosphere
  • Effective problem-solving skills to address guest concerns and operational challenges
  • Quick decision-making ability in fast-paced situations

Languages

Arabic
Native
English
Beginner

Timeline

Murex hotel
Murex
05.2021 - 05.2023
Hostess
Al Nisser
06.2017 - 01.2021
Naser school
Foundation degree
01/2016
Raghad Terzlaki