RAGHAVENDRAN S
Dubai,UAE
Summary
Passionate with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.Hard-working logistics leader equipped with expertise in supply chain management and warehouse operations. Coordinates logistics to meet business needs. Liaises between warehouse personnel and upper management to drive performance and reduce corporate risks. Excellent time management skills with proven ability to work accurately and quickly prioritize, coordinate and consolidate tasks whilst simultaneously managing the diverse range of functions from multiple sources.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work history
Senior logistics officer
Amusement Services International LLC
Dubai, UAE
08.2018 - Current
- Responsible for planning, managing and coordinating the total cycle of logistics support for assigned systems, integrating separate functions of supply, maintenance, procurement, and quality.
- Handling all modes of transportation including local & overseas mainly such as Middle East, Europe and Far East customers & Suppliers with their requirements and working on quotations with shipping line on huge volume cargos.
- Provide forecasts and Maintain Budgeting & Generate data input & output in material management like Billing, Stock Inventories (GRN's) and MIS reports through assigned software ERP (FOCUS) and weekly reports to Top Management. Handling customer compliances.
- Monitor Stocks regularly to ensure the adequacy and movement of warehouse inventory (Inward /Outward) with annual warehouse budget stock reports. Maintain standards of health and safety, hygiene and security.
- Resolved inventory discrepancies, minimizing loss and maintaining account accuracy.
- Gathered customer needs and work with product development teams & Technicians to implement changes based on feedback.
- Monitored logistical expenses to keep operating costs low.
- Negotiated rates with transport providers to achieve project budgets.
- Consistently met company and department objectives within budget and time constraints.
Logistics officer
World Metals & Alloys FZC
Sharjah, UAE
10.2015 - 06.2018
- Optimized quality of service by monitoring carrier performance metrics and promptly addressing issues.
- Maintained customer satisfaction by providing regular shipping updates and advising of possible delays.
- Facilitated smooth process for international shipments by accurately preparing import and export documentation.
- Proficient in determining, formulating, developing and implementing strategic logistic function across the company and establishing strategic supply relationships and agreements.
- Handling Purchase and Sales Contract with respective volume customers for executing Logistics operations with featured nature of INCOTERMS shipments with Letter of Credit Terms.
- Adept in handling operations ensuring optimum inventory levels to achieve maximum cost savings without hampering the operations.
- Handling operations of Sea & Air, with team of 10 Members to ensure optimum inventory levels to achieve maximum cost savings without hampering the operations.
- Updated inventories with accurate stock movement data for correct, current records. Troubleshot and formulated strategies for logistical risks.
- Handling pre-shipment & Post-Shipment documents of overseas customers mainly Europe and Far East customers with their requirements and working on quotations with huge volume cargos like Containers. Bulk vessels, overseas warehouses storages. Resolving and handling compliances during and after shipments.
- Operating and executing with sales leads from management for corporate customers.
Executive Operations & Sales Coordinator
Manchester Shipping LLC
Dubai, UAE
09.2013 - 08.2015
- Input orders onto internal system to maintain updated sales records.
- Processed purchases and sales orders promptly. Handled inbound queries by phone, email and in person. Followed up on sales quotes and potential leads within target timeframes.
- Deft in handling overall functioning of processes & implementing processes in line with the guidelines. Handling & Passing into Clearance and documentation procedure with Dubai Trade as well. Opening the Jobs in E Freight Suite system and updating the process of the customer.
- Motivating and encouraging the logistics and operation team towards achieving desire goals and maximum outcome. Handling the back-end operations and other general administration activities of the organization.
- Updated CRM systems with accurate customer information to enhance sales tracking. Supported front-line sales teams with well-coordinated administrative operations.
- Coordinating with worldwide agents such as WCA & GLF across borders for various kinds of business activities and overseas client visit for such export & imports, transshipment & cross trades.
- Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
- Coordinated sales activities with effective communication between sales teams and clients.
- Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements. Multi-task effective work to prioritize independently and meet tight deadlines at all costs.
Deputy Corporate Manager - Accounts & Finance
TOPS SECURITY LTD
Mumbai, India
12.2009 - 06.2013
- Debtors control at all India level with bank reconciliation and ledger scrutiny.
- Applied advanced Excel skills to efficiently analyze large data sets.
- Debtor's ledger review and preparation of reports & analysis at all India level. Handling of Salary calculation for team members & Office assistants. Assisting in finalization of Balance Sheets (Debtors Ageing) and MIS to the management.
- Member to the team of JD Edwards ERP program implementation in organization. Schedule & participate in meetings and other activities. Coordinating with Branch Heads and Regional Heads for achieving targets of Top Clients.
- Handling the escalations & high priority customer request & complaints of the team in co-ordination with other departments to ensure 100% complaint closure with 100% delight.
- Collaborated with business management to set and control annual budgets. Monitor cost reduction by identifying future staffing requirements in accordance with a new business plan.
- Perform & manage all the back-office activities of the company to ensure smooth and effective operations while adhering to the company's norms.
- Reviewed bookkeeping and management accounts to achieve clear and correct reports. Led finance transformation projects to reach company growth goals.
Junior Executive - Export & Import and Accounts
Associated Business Corporation Ltd
Mumbai, India
09.2006 - 11.2009
- Getting Orders from customers and its execution. Liaison with the Clients in Sweden, USA, Taiwan and Italy.
- Checking LC's and final forwarding, Export and Import documentation.
- Coordinating activities of Pre and Post Shipment and providing services and preparing MIS estimation reports to customers for getting orders. Documentation and checking with Excise and Customs duty.
- Following the customer's orders and monitoring till its executions. Closely following with EXIM policy. Vouching Payments & Receipts with supporting documents. Checking Bank Reconciliation statements.
- Vouching Purchase & Sales Journals with supporting documents and checking Debtors Control Accounts. Ledger Scrutiny in Tally. Assisting in Clients finalization of accounts.
- Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
Education
Postgraduate Degree - International Trade Management
Narsee Monjee Institute of Management Studies
India 03.2009 - 04.2011
Skills
- Import and export operations & Order Flow WMS
- Supply chain management & Compliance standards
- Budget analysis & Customs Compliance
- Knowledge of JD Edwards ERP & MS Office
Languages
English
Proficient (C2)
Hindi
Proficient (C2)
Tamil
Advanced (C1)
Marathi
Proficient (C2)
Telugu
Intermediate (B1)
Malayalam
Intermediate
Timeline
Senior logistics officer
Amusement Services International LLC
08.2018 - Current
Logistics officer
World Metals & Alloys FZC
10.2015 - 06.2018
Executive Operations & Sales Coordinator
Manchester Shipping LLC
09.2013 - 08.2015
Deputy Corporate Manager - Accounts & Finance
TOPS SECURITY LTD
12.2009 - 06.2013
Postgraduate Degree - International Trade Management
Narsee Monjee Institute of Management Studies
03.2009 - 04.2011
Junior Executive - Export & Import and Accounts
Associated Business Corporation Ltd
09.2006 - 11.2009
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