Raghda Rashid
Abu Dhabi,AZ
Summary
Dynamic and organized professional with proven expertise as a Receptionist at Basman Naimi Medical Center. Skilled in enhancing customer relations and streamlining operations, I excel in appointment scheduling and data entry. My strong communication abilities and commitment to service excellence have consistently improved client satisfaction and front desk efficiency.
Overview
1
1
year of professional experience
Work History
Receptionist
Basman Naimi Medical Center
06.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Bachelor of Science - Pharmacy
Al Neelain University
Sudan11-2013
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Office administration
- File management
- Basic accounting
- Staff management
- Customer service
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Receptionist
Basman Naimi Medical Center
06.2024 - Current
Bachelor of Science - Pharmacy
Al Neelain University
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