Rahaf Hamzeh

• Welcomed patients with kindness to enhance checking in processes.
• Prepare patients ' file registrations

• Book, coordinate, and organize patient appointments . Follow up with patients after procedures.

• Answer queries in person, via phone, WhatsApp

• Promote clinic services and promotions via phone and face to face.

• Deal with patients' complaints positively and with patience.
• Handle cash and process transactions .

• Manage reports and schedule appointments for Management .

• Book, coordinate, and organize patient appointments . Follow up with patients after procedures

• Assist patients with paymentmethods

• Deal with patients ' complaints positively and with patience .
• Answer queries via phone , WhatsApp , and Instagram .
• Promote clinic services and promotions .

• Achieved daily performance targets, aiding department progression towards sales goals.

Arrange meetings and interviews, write emails , prepare attendance sheets, follow up on projects with teams and management, archive company documents, prepare leaves and other staff requirements.

• Created lesson plans and scheduled each day to promote maximum student engagement.
• Adapted teaching methods and materials to meet students' varying needs and interests.

• Teaching the Arabic language to write, read, and speak
• Liaised with parents to deliver updates regarding progress, attendance and classroom behaviour.
• Developed tests, examination papers and exercises to gauge student performance.
• Assigned homework to reinforce learning skills.

Hadara International Center

Level 5 BTEC