Rahamath Ullah Khan
Dubai,United Arab Emirates
Summary
Experienced professional with expertise in customer relationship management, debt recovery techniques, and banking systems understanding. Skilled in team supervision, task delegation, and negotiation, with a proven ability to analyze debt portfolios and implement effective settlement strategies.
Results-driven Sales Executive with talent for closing deals and driving revenue growth. Expert in building lasting client relationships and delivering tailored sales strategies. Consistently exceeded targets by focusing on customer needs and market trends.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work history
Team Leader
Star Millennium Solutions
Hyderabad, India
05.2024 - 06.2025
- Leading and motivating the team to achieve targets.
- Delegating tasks and setting deadlines.
- Coaching and developing team members.
- Addressing team conflicts and issues.
- Creating a positive and inspiring team environment.
Debt Collector
TahseelHadaf Al Khaleej Debt Collection LLC
Sharjah, Al Majaz 3
08.2023 - 03.2024
- Customer support.
- Identify, track, manage, and investigate delinquent customer accounts.
- Cultivate working relationships with customers, guiding them through the repayment process.
- Follow up with customers to ensure payments are made in a timely manner.
- Use databases to monitor and update outstanding accounts.
- Keep records of all customer communications to build individual debtor cases.
- Identify customers with outstanding debts.
- Contact and track debtors, encouraging timely repayment.
- Handle customer questions, complaints, and inquiries.
- Create and implement debt collection courses of action.
- Negotiate specific payment plan arrangements with debtors.
- Investigate discrepancies to resolve outstanding customer accounts.
Sales Supervisor
Imagine Smartlink Advertisement Designing & Prod
Dubai, UAE
10.2022 - 07.2023
- Developed new sales strategies for enhanced revenue generation.
- Delivered excellent customer service by addressing and resolving issues promptly.
- Identified potential markets with detailed research and analysis.
- Boosted store reputation by delivering top-notch customer service.
- Streamlined the sales process through effective leadership.
- Supervised the sales team, enhancing their performance and productivity.
- Managed customer queries to improve overall service experience.
- Negotiated deals with suppliers, securing best prices for products.
Education
Bachelor of Commerce - Commerce & Accounts
Osmania University
Hyderabad / IndiaSkills
- MS-office
- Team supervision
- Task delegation
- Customer relationship management
- Negotiation skills
- Communication skills
- Problem solving
- Customer service
- Payment tracking
- Tenacity in recovery
- Debt portfolio analysis
- Banking systems understanding
- Debt recovery techniques
- Debt settlement knowledge
Languages
English
Advanced
Urdu
Native
Hindi
Native
Timeline
Team Leader
Star Millennium Solutions
05.2024 - 06.2025
Debt Collector
TahseelHadaf Al Khaleej Debt Collection LLC
08.2023 - 03.2024
Sales Supervisor
Imagine Smartlink Advertisement Designing & Prod
10.2022 - 07.2023
Bachelor of Commerce - Commerce & Accounts
Osmania University
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