Summary

Overview

Work history

Education

Skills

PERSONAL DETAILS

REFEREES

Timeline

Rahel Shembilu

Abu Dhabi,UAE

Summary

Dedicated professional specializing in stress management and regulatory compliance. Proactive communicator ensuring exceptional client support and fostering positive relationships. Skilled in time management, consistently meeting deadlines while upholding high service standards. Committed to enhancing organizational efficiency and client satisfaction through effective skill application.

Overview

years of professional experience

years of post-secondary education

Work history

Bus Supervisor / Assistant Teacher

Autostrad Car Rental

Abu Dhabi, United Arab Emirates

2024.11 - Current

Ensure the safe boarding and disembarking of students at designated pick-up and drop-off points.
Maintain discipline and order on the school bus at all times.
Conduct headcounts and attendance checks before departure and upon arrival.
Assist younger students or those with special needs during transit.
Communicate effectively with the bus driver, school administration, and parents regarding any issues or delays.
Monitor student behavior and enforce school transport policies and safety regulations.
Respond promptly to emergencies or incidents, following school safety procedures.
Ensure students are handed over only to authorized guardians when required.
Support the lead teacher in delivering lessons and classroom activities.
Assist in preparing teaching materials, resources, and classroom displays.
Provide individual or small group support to students who need extra help.
Help manage classroom behavior and maintain a positive learning environment.
Supervise students during breaks, field trips, and extracurricular activities.
Assist with grading assignments, recording progress, and maintaining student records.
Encourage student participation and support inclusive education practices.
Help ensure the health, safety, and well-being of all students in the classroom.

Front Desk Officer - Receptionist

Halotel Telecommunication Company

Dar es Salaam, Tanzania

2022.08 - 2024.06

Greet and welcome clients, visitors, and staff in a professional and courteous manner, creating a positive first impression.
Manage the front desk operations, including handling incoming calls, emails, and general inquiries.
Direct visitors to the appropriate departments and ensure smooth visitor flow and coordination.
Maintain a clean, organized, and presentable reception area at all times.
Handle incoming and outgoing correspondence, including mail, courier services, and internal communications.
Schedule appointments, meetings, and maintain calendars for staff or management.
Perform general office duties such as filing, data entry, photocopying, and document management.
Maintain and update records, databases, and filing systems (both physical and digital).

Counselor

Mnazi Mmoja Hospital

2021.01 - 2022.06

Provide confidential counseling services to clients, ensuring a safe and supportive environment.
Conduct Voluntary Counseling and Testing (VCT) services in line with established healthcare guidelines.
Perform HIV testing procedures accurately, maintaining strict adherence to safety and ethical standards related to HIV/AIDS.
Deliver comprehensive pre-test counseling, preparing clients emotionally and psychologically for testing.
Provide post-test counseling, including result interpretation, emotional support, and guidance on next steps.
Support clients in coping with diagnosis, stigma, and lifestyle adjustments through effective counseling techniques.

Trainer

DKT International

Dodoma, Tanzania

2019.05 - 2020.11

Facilitated training for health peer education on sexuality, gender, human rights, and HIV/AIDS for youth in higher learning institutions.
Supported development of employee skills through delivery of training programmes.
Contributed to high engagement rates by employing innovative training techniques.
Created training materials that enhanced understanding for all participants.
Encouraged positive change in employee attitudes towards professional development.
Assisted in selecting external trainers based on project needs.
Reviewed staff performance following training and offered constructive feedback.

Education

Diploma - Guidance and Counseling

Kampala International University

Tanzania

2017.01 - 2019.01

Certificate - Advance Level Education

Machame Girls' High School

2013.01 - 2015.01

Certificate - Computer Application

Vocational Education and Training Authority (VETA)

2013.01 - 2013.01

Certificate - Secondary Education

Zanaki Girls' Secondary School

2009.01 - 2012.01

Certificate - Primary Education

Diamond Primary School

2002.01 - 2008.01