RAHIL UR REHMAN KHAN

Accomplished professional with extensive expertise in software development and insurance services. Proficient in HTML, JavaScript, Core Java, Advanced Java, Visual Basic, SQL, and MS Office 2010. Demonstrates strong capabilities in motor underwriting, claims administration, risk evaluation, and policy issuance. Skilled in client relationship management and team supervision with a proven track record of leading multicultural teams. Adept at customer need analysis and problem solving to enhance policy renewal procedures. Committed to leveraging technical skills and industry knowledge to drive organisational success.

• Date of birth: 09/10/82
• Nationality: Pakistani
• Marital status: Married
• Religion: Muslim
• Visa status: Residence

• Sale & CSR (Customer Service Representative), 07/01/03, 05/31/05, UFONE GSM Franchise, Hyderabad, Pakistan, To sale new Pre-Paid / Post-Paid connection & give the information about Pre-Paid / Post-Paid., To register the complain of customer & solve the problem in time., Blocking, Stolen, Duplicate, Change of Ownership, Activation of GPRS / MMS & setting also.
• Insurance Clerk, 07/01/05, Present, Al Ain Ahlia Insurance Company, Dubai, U.A.E, A professionally trained and highly talented management professional offering over 20 years of experience in Insurance Industry in General Lines, Motor Vehicle insurance underwriting & claims administration., Excellent knowledge of insurance industry, Motor Insurance products, company policies and procedures, insurance information systems., Provided leadership and direction to the multicultural team as Motor Department Head and supervising and coordinating activities of worker engaged in computing premiums and issuing insurance policies, following acceptance of insurance applications by underwriting department as well as claim related to the motor., Directly dealing with insurance broker., Risk evaluation and dealing with Brokers and clients., Evaluating and preparing quotations and converting into policy upon business confirmation., Underwriting/Claims Handling & Claim Recovery., Client Relations Management., Customer – Focused Need analysis., Determined work procedures, prepared work schedules and expedited workflow., Issued written and oral instructions., Assigned duties and examines work for exactness, neatness and conformance to policies and procedures., Trained and managed staff and achieved significant improvements in their productivity., Prepared composite reports from individual reports of subordinates., Defined department goals and objectives and ensured communication to employees., Planned and implemented Motor Department programs, systems, policies & procedures in accordance with company’s policy and to meet established objectives for providing efficient services.