Summary
Overview
Work History
Education
Skills
Languages
Timeline
Certification
Hi, I’m

RAHNEES KUZHIYIL THODI

Dubai,UAE
RAHNEES KUZHIYIL THODI

Summary

Accomplished professional with a robust skill set in leadership, strategic planning, and operational support. Demonstrates expertise in supply chain management, quality assurance, and process improvement, ensuring health and safety compliance. Proficient in Microsoft Office Suite and customer relationship management systems, with a proactive approach to budget management and inventory control. Known for effective delegating and inspiring motivation within diverse environments. Committed to ethical conduct and delivering constructive criticism to enhance team performance. Career goals include leveraging technical proficiency to drive product development and optimise performance metrics evaluation.

Overview

20
years of professional experience
5
years of post-secondary education
1
Certificate

Work History

MY GEN ELECTRONICS TRADING CO LLC
Dubai, UNITED ARAB EMIRATES

Manager
05.2023 - Current

Job overview

  • Managed team dynamics by implementing conflict resolution strategies.
  • Cultivated strong relationships with clients to secure repeat business.
  • Streamlined communication channels, enhanced internal information flow.
  • Liaised with suppliers to ensure timely deliveries.
  • Optimised resource allocation for increased profits.
  • Enforced safety regulations to reduce workplace accidents.
  • Delegated tasks efficiently to maximise productivity.
  • Facilitated staff training, resulting in better customer service.
  • Fostered a positive work environment with regular team-building activities.
  • Boosted department efficiency by streamlining operational processes.

THE CARBONE CLINIC
Dubai, UNITED ARAB EMIRATES

IT systems administrator
09.2022 - 04.2023

Job overview

  • Monitored server health, ensuring reliable service delivery.
  • Installed new hardware, resulting in enhanced system capabilities.
  • Delivered prompt and effective support to end users, resolving problems swiftly.
  • Implemented stringent firewall rules to protect against cyber threats.
  • Maintained network security for optimal data protection.
  • Regularly cleaned up systems by deleting old files and applications that were no longer needed, making more room for useful data storage.
  • Resolved complex technical issues to ensure smooth operations.
  • Conducted regular system backups, minimising risk of data loss.
  • Facilitated knowledge transfer sessions amongst staff members to improve overall team competency levels in dealing with basic system issues.
  • Documented all actions during troubleshooting process, ensuring transparency and providing reference for future incidents.
  • Researched new networking management techniques and technologies and recommended optimal updates.
  • Developed recommendations for overhauling and updating systems to better meet new demands.
  • Audited systems to identify deficiencies and optimise operational speeds.
  • Fielded inquiries from team members with access problems, hardware issues and security concerns.
  • Established and improved IT governance processes to keep pace with changing demands.
  • Managed cloud-based services for system with over [Number] users across public and private access points.
  • Analysed complex project server issues and worked on large enterprise and business-critical applications.
  • Maintained high availability of infrastructure through enterprise-wide planning, testing, implementation and support.
  • Controlled access to computer network, setting up accounts and access levels.
  • Standardised job tasks and trained junior team members on best practices and standards for optimum systems operations.
  • Followed recommended update schedule for applications to keep software secure and functional.
  • Consulted with network engineering staff to evaluate hardware and software requirements for new system development.
  • Optimised system security and performance with proactive changes.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies to quickly resolve issues.
  • Monitored network performance to identify problems and target solutions in advance of major incidents.
  • Investigated problems with hardware and software to trace faults.
  • Worked with systems users to determine areas in need of improvement and gather requirements for updates.
  • Organised regular systems testing and maintenance to minimise breakdowns and help-desk queries.
  • Backed up data daily to prevent undue information loss and coordinated disaster recovery plans.
  • Configured, tested and maintained network equipment.
  • Managed cloud and on-premise resource allocations, minimising wastage.
  • Engaged in development and enhancement of IAM solutions, leveraging strong technical foundations.
  • Researched and adopted new technologies to enhance system capabilities and efficiency.
  • Led training sessions for team proficiency in system management and troubleshooting.
  • Monitored and intercepted electronic data transfers, preventing data theft and malware spread.
  • Established and maintained documentation for system configurations for accuracy and accessibility.
  • Worked with vendors to evaluate and integrate new hardware and software solutions.
  • Worked closely with security team to establish and enforce security policies for identity and access controls.
  • Identified and mitigated potential risks within IT infrastructure through proactive security measures.
  • Implemented software and hardware upgrades to boost system speed.
  • Managed system upgrades and migrations, achieving seamless transitions and minimal disruptions.
  • Requisitioned hardware and software to meet changing organisational needs.
  • Executed routine maintenance tasks and troubleshooting procedures to sustain system configurations and software installations.
  • Showcased strong analytical and problem-solving skills, addressing complex technical issues efficiently.
  • Designed and implemented scalable, efficient IT infrastructure in collaboration with cross-functional teams.
  • Tested installations and updates on test servers before deployment to live environments.
  • Led server maintenance activities for company systems to keep critical functions operational.
  • Coordinated with IT team for efficient project execution.
  • Managed user accounts and permissions, ensuring proper access control procedures were followed.
  • Improved system performance by implementing software updates and patches.
  • Achieved lower downtime with regular preventative maintenance.
  • Assisted in the configuration of new devices for seamless integration into existing network.
  • Kept abreast of latest technology trends for continuous improvement in systems administration tasks.
  • Adhered strictly to company's IT policies whilst carrying out administrative duties on the systems.
  • Audited the network infrastructure regularly ensuring compliance with relevant industry standards.
  • Streamlined operational processes with automation tools implementation.
  • Successfully transitioned company's communication tool from one platform to another without any hitches.

MOMS' TDAIRY PRODUCTS
MALAPPURAM, INDIA

Operations manager
06.2020 - 03.2022

Job overview

  • Streamlined supply chain processes to reduce procurement cycle time.
  • Encouraged innovative thinking in the team, fostered an environment of growth and development.
  • Created a collaborative work environment for positive team dynamics.
  • Managed vendor relationships to ensure timely delivery of services.
  • Applied lean principles to operations management, reduced waste significantly.
  • Led teams to achieve business objectives on time and within budget constraints.
  • Identified bottlenecks, implemented solutions, increased productivity.
  • Implemented quality control measures, enhanced product standards.
  • Reduced overhead costs through efficient resource allocation and budget management.
  • Directed safety protocols implementation, created safer workplace conditions.
  • Developed risk mitigation strategies, ensured business continuity during crises.
  • Improved operational efficiency by streamlining processes and implementing strategic plans.
  • Negotiated contracts with suppliers for cost-effective procurement of resources.
  • Devised operational policies for regulatory compliance and best practices adherence.
  • Analysed performance metrics, identified areas for improvement in operations management.
  • Managed inventory efficiently to minimise stockouts and overstock situations.
  • Optimised workflow procedures with strategic planning and team coordination.
  • Liaised with stakeholders for transparent communication and better decision making.
  • Fostered a culture of continuous learning, improved workforce competency levels.
  • Coordinated cross-functional teams, achieved project milestones on schedule.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Monitored health and safety measures for guaranteed compliance.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Streamlined processes to improve and optimise office operations.
  • Handled negotiations with outside vendors and service agencies to meet group needs.
  • Organised financial and operational data to help with yearly budgeting and planning.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Established clear budgets and cost controls strategies to meet objectives.
  • Developed organisational policies for administrative oversight and internal controls.
  • Designed and implemented training to further develop staff based on business goals.
  • Oversaw facility maintenance and allocated needed resources to meet standards.
  • Planned revenue generation strategies designed for growth.
  • Analysed and resolved complex resource management issues for optimised scheduling.
  • Represented organisations at seminars, conferences and business events.
  • Drafted procedural statements and guidelines for company-wide use.
  • Created classification systems to manage archives.
  • Controlled resources by department or project and tracked using software.

AL DALY TRADING
MUSCAT, SULTANTE OF OMAN

Transport manager
12.2011 - 05.2020

Job overview

  • Ensured compliance with transport laws and regulations to maintain safety standards.
  • Coordinated logistics operations efficiently for timely delivery of goods.
  • Facilitated effective communication between drivers, dispatchers and customers for seamless operations.
  • Improved fleet efficiency by implementing innovative scheduling and route planning.
  • Handled emergency situations effectively, minimising downtime and disruption to services.
  • Organised weekly team meetings fostering better communication among staff members.
  • Managed vehicle maintenance schedules to prevent unexpected breakdowns and delays.
  • Collaborated with other departments to ensure smooth flow of operations across all areas of the business.
  • Mitigated risk by enforcing strict adherence to health and safety guidelines within the team.
  • Fostered a positive work environment leading to high employee morale and retention rates.
  • Established relationships with external vendors which lead to cost-effective procurement of supplies.
  • Oversaw warehouse management duties ensuring proper storage and distribution of goods.
  • Negotiated favourable contracts with fuel suppliers, saving on operational costs.
  • Developed comprehensive training programmes for new hires, boosting overall team competency.
  • Implemented a system to track vehicles real-time, improving the reliability of deliveries.
  • Streamlined administrative procedures resulting in more efficient operations.
  • Devised strategies that improved overall customer satisfaction levels in delivery services.
  • Resolved customer complaints promptly maintaining good relations with clients.
  • Streamlined operational processes for increased productivity in transport management tasks.
  • Conducted regular performance reviews, identifying areas for improvement and professional development opportunities.
  • Maintained vehicle fleet with precise coordination of preventive maintenance and functional repairs.
  • Communicated with drivers to address accurate start times, load information and route issues.
  • Kept all company logs and records updated, recording daily details of work performed.
  • Oversaw records covering purchasing transactions, distribution flow and stock storage.
  • Managed resources to yield high Return On Investment (ROI), raising cost-effectiveness.
  • Selected, trained and performance-managed staff to build results-focused team.
  • Planned logistics across international boundaries to reliably meet delivery requirements.
  • Adjusted inventory levels to keep obsolescence and cost low.
  • Defined KPI targets to maintain solid standards of work in team.
  • Spearheaded contract negotiation to obtain favourable terms for quality, cost and delivery requirements.
  • Established operational and administrative procedures and enforced controls.
  • Used automatic tracking systems to keep computer system updated with goods movements and proactively place new orders at optimal times.
  • Coordinated dispatching of transport vehicles distributing goods across.
  • Used trend data and financial forecasts to establish accurate budgets aligned with operational needs.
  • Overhauled existing systems to increase accuracy, reducing costs and waste.
  • Liaised with customers and other departments to plan timely transportation of goods.
  • Introduced operational and administrative procedures to uphold integrity of current processes.
  • Tracked storage levels and controlled stock to meet supplier requirements and fulfill contract terms.
  • Directed daily operations to achieve maximum output and reduce costs.
  • Leveraged supply management experience and industry contacts to streamline distribution activities.
  • Assessed staff and team performance and regularly actioned insights to fuel improvement.
  • Verified project adherence to regulatory and legal frameworks for compliant delivery.
  • Coordinated staff training and development opportunities to enhance job-specific skills.
  • Reduced in-field incidents by enforcing strict adherence to compliance and safety standards.
  • Understood and balanced client and company priorities to achieve overall objectives.
  • Introduced agile and lean methods to increase team capabilities.
  • Planned transport solutions fo local and international clients.
  • Created cost-effective haulage plans in line with customer expectations and service level agreements.
  • Built and maintained favourable partnerships with carriers and vendors.
  • Educated teams on best practices to uplift speed and accuracy.
  • Coordinated and managed allocation of drivers and vehicles to service network, guaranteeing efficient, accurate deliveries.
  • Strategically planned delivery runs and routes to maximise available resources.
  • Participated in recruitment, selection and induction of new drivers.
  • Built positive partner relationships for successful cross-team projects.
  • Monitored warehouse operations to direct shipping, logistics and inventory control.
  • Assisted with employee relations issues, addressing disciplinaries, grievances and absences.
  • Evaluated team performance and highlighted opportunities to improve productivity and efficiency.

Schneider Electric India Pvt Ltd
Bengluru, India

Senior Software Test Engineer
03.2010 - 11.2011

Job overview

  • Employed risk-based testing approach which led to more focussed and effective testing efforts.
  • Reviewed technical specifications whilst ensuring compliance with project requirements.
  • Led team in development of complex test scripts for improved system functionality.
  • Performed root cause analysis using advanced diagnostic tools boosting overall product stability.
  • Crafted robust test cases, leading to efficient identification of bugs prior to release phase.
  • Created detailed reports, contributing to informed decision-making on software improvements.
  • Collaborated with developers on software design reviews for optimal code functionality.
  • Redesigned defect tracking systems leading to increased efficiency in bug resolution process.
  • Executed load tests for validation of system performance under high traffic conditions.
  • Maintained updated knowledge on cutting-edge testing technologies resulting in consistent professional growth.
  • Coordinated user acceptance tests, enhancing customer satisfaction post-release.
  • Initiated process improvements that enhanced the effectiveness of the QA team.
  • Achieved streamlined testing processes by implementing automated software testing tools.
  • Undertook extensive regression testing to confirm resolved defects remained fixed in later versions.
  • Participated in agile development teams, aiding timely delivery of software projects.
  • Tested automation applications in Windows and Linux environments.
  • Leveraged knowledge of software development lifecycle within safety-critical environments to meet requirements.
  • Analysed existing products to identify areas for improvement and development of new features.
  • Contributed to meetings with clients to discuss requirements for new products or updates to existing products.
  • Communicated complex errors and issues clearly to technical and non-technical colleagues.
  • Defined testing scope and requirements for specific features or products.
  • Identified defects or errors in existing software programmes and suggested improvements and fixes.
  • Verified software functionality post-bug fixes to guarantee proper program operation.
  • Conducted comprehensive system analysis and debugging with the use of performance metrics.
  • Developed comprehensive test plans, improving the detection of system flaws.
  • Administered training sessions on new testing methodologies to junior engineers, boosting overall team productivity.
  • Used strong understanding of software testing methodologies and principles to continually improve testing processes.
  • Maintained test logs and documented all tests, providing accurate and timely status updates.
  • Pioneered adoption of industry best practices within the engineering department, setting a higher standard for all subsequent work.
  • Extracted software testing requirements from business requirements and functional specifications.
  • Collaborated with software developers, system engineers and other engineering staff to improve quality and reliability of software.
  • Tested web applications across diverse range of desktop, tablet and mobile devices.
  • Planned and created automated tests for web applications using Selenium.
  • Kept keen knowledge of industry standards and verified testing procedures to maintain compliance.
  • Enabled validation of critical product line releases by performing user acceptance testing.
  • Conducted product design reviews to identify potential issues and implement corrective action.
  • Demonstrated strong knowledge of various programming languages including Python and Java.
  • Performed tests on coding projects, identifying and resolving coding errors to improve performance.
  • Maximised ROI by evaluating and modifying tests for improved effectiveness.
  • Identified bugs, risks and anomalies, applying action to prevent reoccurrence.
  • Addressed problems critically, implementing optimal solutions to boost overall system performance.
  • Optimised software testing to strengthen Quality Assurance (QA) measures.
  • Prepared and configured systems for testing.
  • Replicated user issues to identify and eliminate root causes.
  • Compiled and analysed software testing results to produce actionable insights, driving process improvements.
  • Evolved and documented detailed software testing plans to suit business needs.
  • Assessed program functionality against user requirements and established guidelines.
  • Refined testing policies, procedures and scripts.
  • Oversaw focused testing processes to capture meaningful insights into current processes.
  • Curated comprehensive system testing reports following internal standards.
  • Outlined quality assurance objectives and priorities to guide department activities.
  • Adhered to company policies, maintaining compliance and readiness for audits.
  • Oversaw quality assurance procedures to enhance product reliability.

cranes software international pvt ltd
Bengluru, India

Senior Software Quality Automation Engineer
03.2005 - 02.2010

Job overview

  • Ensured timely release of software products with rigorous quality checks and performance testing.
  • Designed comprehensive documentation for each project, simplifying future reference and troubleshooting tasks.
  • Optimised test cycles for shorter delivery timelines by integrating continuous integration tools.
  • Designed custom test scripts to improve defect detection during the development cycle.
  • Conducted root-cause analysis of defects to prevent reoccurrence in future releases.
  • Provided training sessions on automation tools, increasing team competency levels significantly.
  • Managed bug tracking systems, achieving smoother project execution and higher team productivity.
  • Implemented code reviews to ensure adherence to coding standards across all projects.
  • Perfected regression tests which significantly reduced manual testing efforts over time.
  • Collaborated with development teams for quick resolution of identified issues during the testing phase.
  • Facilitated effective communication between diverse stakeholders leading to consistent alignment on project goals.
  • Enhanced product quality for improved customer satisfaction by implementing robust automation frameworks.
  • Executed thorough end-to-end testing, ensuring optimal functionality before product launch.
  • Developed advanced automated testing strategies by utilising agile methodologies.
  • Analysed complex system requirements, resulting in detailed and comprehensive test plans.
  • Led cross-functional teams to streamline communication and improve overall efficiency.
  • Piloted data-driven approaches in developing test cases; this resulted in more precise issue identification and quicker fixes.
  • Coordinated software updates whilst ensuring minimal downtime, enhancing user experience.
  • Fostered a culture of innovation within the team, leading to numerous process improvements.
  • Demonstrated expert diagnostic testing skills within large, backend interconnected environment.
  • Designed and built core backend systems to drive new product development.
  • Tested new features to aid smooth execution of high-impact launches.
  • Maintained communications with QA team to provide automated framework support.
  • Identified, communicated and worked to resolve any project blockers to help meet deadlines.
  • Crafted new features for web and device automation frameworks.
  • Advocated for best project management practices when collaborating with multi-functional engineering teams.
  • Prioritised development of new features and implementation of fixes.
  • Delivered first-class product experience through stringent and ongoing black box testing.
  • Improved quality and efficiency of software development through Continuous Integration (CI).
  • Identified bugs, risks and anomalies, applying action to prevent reoccurrence.
  • Addressed problems critically, implementing optimal solutions to boost overall system performance.
  • Optimised software testing to strengthen Quality Assurance (QA) measures.
  • Prepared and configured systems for testing.
  • Compiled and analysed software testing results to produce actionable insights, driving process improvements.
  • Replicated user issues to identify and eliminate root causes.
  • Evolved and documented detailed software testing plans to suit business needs.
  • Assessed program functionality against user requirements and established guidelines.
  • Curated comprehensive system testing reports following internal standards.
  • Outlined quality assurance objectives and priorities to guide department activities.
  • Adhered to company policies, maintaining compliance and readiness for audits.
  • Refined testing policies, procedures and scripts.
  • Analysed risks to cyber security and developed robust data recovery plans, strategies and procedures.
  • Planned and executed system tests, reporting findings to inform [Type] development.
  • Directed quality control efforts based on current testing data and insights.
  • Oversaw focused testing processes to capture meaningful insights into current processes.
  • Evaluated various impacts of ICT processes on current business priorities.
  • Demonstrated project management skills to lead and execute projects.
  • Adhered to best practices in project management to support workflows.
  • Defined and updated internal policies for secure, cohesive software.
  • Demonstrated project management skills to lead and execute projects.
  • Resolved technical challenges swiftly, enabling seamless project progression and timely delivery.

Education

Ghousia College of Engineera
Bengaluru

Bachelor of Engineering from Information Science And Technology
08.2000 - 03.2005

Skills

  • Leadership in diverse environments
  • Microsoft office suite proficiency
  • Supply chain management
  • Customer relationship management
  • Health and Safety Compliance
  • Interpersonal communication
  • Leadership skills
  • Quality Assurance
  • Process Improvement

Languages

Arabic
Advanced
English
Fluent
Hindi
Native

Timeline

Manager

MY GEN ELECTRONICS TRADING CO LLC
05.2023 - Current

IT systems administrator

THE CARBONE CLINIC
09.2022 - 04.2023

Operations manager

MOMS' TDAIRY PRODUCTS
06.2020 - 03.2022

Transport manager

AL DALY TRADING
12.2011 - 05.2020

Senior Software Test Engineer

Schneider Electric India Pvt Ltd
03.2010 - 11.2011

Senior Software Quality Automation Engineer

cranes software international pvt ltd
03.2005 - 02.2010

Ghousia College of Engineera

Bachelor of Engineering from Information Science And Technology
08.2000 - 03.2005

Certification

One Million Prompeters initaitve luanched by his highness sheikh Hamdan bin muhammed bin rashid al maktoum

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RAHNEES KUZHIYIL THODI