Rahul Jain
Healthcare IT Consultant
Dubai,DU
Summary
As a Healthcare consultant, I blend business acumen, comprehensive technical expertise, and around 11 years of hands-on experience in EMR system that meet the needs of busy healthcare organizations.
- Diverse experience of Electronic Patient Record (EPR) Implementation, Optimization, Upgrade and Support with different Healthcare markets of US and UAE
- Exhaustive understanding of patient registration, admission/discharge, ED admit and clinical workflows
- Certified Prince2 Agile Practitioner and Project Management professional (PMP) with impressive record of delivering and implementing the project as per deadlines.
Overview
11
11
years of professional experience
Work History
Healthcare Consultant
Dubai Health Authority
Dubai, Dubai
11.2020 - Current
- Actively involved in all phases of Patient care from registration, patient admission/discharge, clinical to revenue cycle EPR implementation along with optimization
- Involved in identifying and understanding variety of registration admission and clinical requirements by interacting with multiple stakeholders like clinical staff, vendors, patients
- Proactively involved in continual improvement of overall patient workflows by identifying improvement opportunities; created proof of concept for better understanding of all stakeholders
- Working effectively with all levels of Hospital staff, possessing high level of energy and professional acumen
- Working on different integration projects like Appointment notifications, Insurance Authentication status-based SMS triggering, Charity donation extracts etc for streamlining different workflows
- Actively collaborating with other application teams for various optimizations and advise on alternate methods keeping patient care and workflow as priority
- Spearheaded and implemented new projects to expand scope of engagement by maintaining high standards
Consultant
PrimEra Medical Technologies
Hyderabad, India
02.2017 - 10.2020
- Initiated multiple projects for improving overall efficiency of EMR system by implementation of best practices
- Liaised with multiple stakeholders, management and application teams to better understand requirements and recommend appropriate solutions.
- Responsible for maintaining high level of client satisfaction with performance, attitude, knowledge, skills, responsiveness and communication
- Improved overall clinical and billing workflows to achieve overall compliance needed for clinical documentation
- Involved in optimizing multiple workflows for proper charge triggering to achieve organization business needs
- Worked on various reports for forecast analysis; configured ad-hoc reporting in support of decision-making
- Coached team members on daily performance and conducted evaluations to constructively address concerns.
Consultant
Deloitte Consulting India Pvt Ltd
Bengaluru, Karnataka
03.2014 - 01.2017
- Worked as Solution Architect to create the blueprint of the solution of complex projects
- Created detailed roadmaps of action items and project goals and generated reports to inform budgeting and planning.
- Optimized PHI data security by introducing various majors without impacting patient care and overall journey
- Actively involved in streamlining multiple workflows related to Legal Medical Records by ensuring the completeness and integrity
- Suggested innovative strategies and planning models which increased overall efficiency of revenue cycle
- Proactively worked on integration of decision support system that helps providers make decisions and improve patient care and thus improve the consistency and content of medical records, improve continuity of care and follow-up, and reduce practice variation.
- Extensive exposure to clinical and revenue cycle workflows
- Mentored and trained more than 10 team members.
EMR Analyst
Accenture Services Pvt. Ltd.
Chennai, Tamil Nadu
10.2011 - 02.2014
- Offshore point of contact for HIM and OpTime module; coordinated with the team to ensure timely resolution of client's request, prioritization of work and timely deliverables
- Involved in various requests for configuring clinical navigators, flowsheet and document viewer
- Worked on user profile configuration, Security Classes and Security Points, Shared Security, User roles, Menus, Activity records, Print groups and Reports
- Prepared extensive documents regarding analysis, build and testing instructions to streamline knowledge database process
- Involved in EPR upgrades; worked on impact analysis of new changes
Software Developer – Intern
IBM ISL
Pune, Maharashtra
01.2011 - 06.2014
- Developed a web-based UI to manage Storage allocation on Cloud
- Worked on virtual clusters for smooth allocation to team members, prepare automatic status reports (daily, weekly, and monthly) of resource utilization and e-mail alerts in case of issues.
- Developed the reports and statistics with high accuracy and consistency
Education
Master of Computer Application -
Pune University
Bachelor of Computer Application - undefined
Rajasthan University
Skills
Prince2 Agile Foundation and Practitioner
Accomplishments
- Awarded 3 SPOT awards for excellent client deliveries
- Awarded Beacon award (Young Gun) for building technical skills
- Awarded Star of the month for pulling a crucial project 15 days ahead of delivery time
- Awarded as Star of the Fortnight 7 times for resolving critical issues
- Awarded as best student in academics in year 2008, 2009, 2010, 2011
Timeline
Healthcare Consultant
Dubai Health Authority
11.2020 - Current
Consultant
PrimEra Medical Technologies
02.2017 - 10.2020
Consultant
Deloitte Consulting India Pvt Ltd
03.2014 - 01.2017
EMR Analyst
Accenture Services Pvt. Ltd.
10.2011 - 02.2014
Software Developer – Intern
IBM ISL
01.2011 - 06.2014
Master of Computer Application -
Pune University
Bachelor of Computer Application - undefined
Rajasthan University
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