Rahul Raj

• Reports directly to food and beverage manager.

• Delivering in‑depth training to staff food and drinks service and customer facing roles to promote strong team performance.

• Develop different promotion package for venue promotion.

• Supervising day to day operation for smooth workplace

• Responsible to assist in the development and consistency of beverage menu and drinks recipes.

• Maintaining a high guest satisfaction level by monitoring impact of employee work performance on guest.

• Supporting bar team while overlooking beverage sales and controlling beverage costs.

• Analyze and plan restaurant sales and participating marketing events and promotional, sales blitz and plan accordingly.

• Reports directly to Assistant Restaurant Manager.

• Efficiently resolved problems or concerns to the satisfaction of all involved parties.

• Maintain adequate level of condiments and well stocked drinks stations to keep service flowing smoothly.

• Maintained knowledge of drinks promotion, pricing and menu changes, offering customer up to date reliable advice.

• Minimized loss and misuse of equipment through proper restaurant supervision and staff training when needed.

• Controlling proper par stocks of beverage and taking inventories on a daily basis.

• Trained the staff that provided hospitable, professional service while adhering to policies and business initiatives.

• Regularly updated computer systems with new pricing and daily food specials, beverage and general items ordering

• Handling Mini bar and well as room service operations.

• Handling inventory for minibar.

• Handling POS and other monetary procedures in the outlet.

• Closing reconciliation as well as all closing procedures.

• Use to Handle POS and cash related systems.

• used to handle guest request as well as complaints.

• Upselling at key selling points.

• Table set‑up and arrangements.

• Handling proper billing procedure.