RAHUL RATHOD
ABU DHABI,UAE
Summary
Experienced professional with a strong background in safety compliance and conflict management, driving operational effectiveness through data-driven decision-making. Demonstrated leadership in team management and project coordination, consistently meeting company goals and promoting best practices. Committed to delivering exceptional customer service and enhancing training programs through effective communication and problem-solving. Seeking advanced leadership opportunities to contribute to organizational growth.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work history
Supervisor
DULSCO GROUP
Abu Dhabi, UAE
2024.01 - Current
- Briefed and motivated staff to deliver daily operational requirements.
- Facilitated regular safety drills, ensuring readiness in case of emergencies.
- Maintained excellent health and safety standards for continued compliance.
- Designed emergency response strategies to ensure safety during crises.
- Streamlined security protocols by introducing advanced screening technology.
- Promptly resolved any arising issues or complaints from passengers or airlines.
- Coordinated airline schedules to minimise flight delays and cancellations.
- Regularly updated knowledge on airline regulations whilst maintaining compliance at all levels.
- Implemented sustainability practices in airport operations to support environmental conservation efforts.
Supervisor
Transguard Group
Abu Dhabi, uae
2023.09 - 2023.12
- Managed daily operations to increase productivity.
- Facilitated monthly training sessions for enhanced staff performance.
- Led team meetings, ensured clear communication amongst all members.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Coordinated with other supervisors to maintain consistency across shifts.
- Trained new hires and established mentoring relationships to enhance team cohesion.
- Improved team efficiency by implementing new scheduling practices.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Fostered a positive work culture to boost employee morale.
- Encouraged open dialogue amongst team members, fostering an inclusive work environment.
- Reduced workplace conflicts by applying effective communication and negotiation skills.
- Identified potential risks and mitigated them through proactive measures.
- Implemented company policies effectively, maintained high standards of service delivery.
- Ensured smooth operations with regular maintenance checks.
- Improved workplace safety to reduce accidents and near-misses.
Security officer
Indigo airline
Mumbai, India
2013.05 - 2014.10
- Conducted health and safety risk assessments to identify and mitigate potential hazards.
- Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
- Trained new security team members to enhance team readiness and operational effectiveness.
- Provided assistance during fire safety checks, improving overall workplace safety.
- Patrolled premises regularly, contributing to a safe work environment.
- Managed lost property system effectively, returning items to rightful owners promptly.
- Conducted routine inspections of fire extinguishers, maintaining readiness for emergencies.
- Operated metal detectors and x-ray machines proficiently for preventing contraband entry into the premises.
- Coordinated with other officers on shift changes smoothly and effectively.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
Education
Bachelor of Commerce - Commerce
Mumbai University
India 2012.08 - 2014.09
Skills
- Safety compliance
- Conflict management
- Performance metrics
- Operational effectiveness
- Scheduling and coordination
- Staff oversight
- Training and development
- Delegation skills
- Customer service excellence
- Team leadership
- Leadership competency
- Communication proficiency
- Analytical problem solving
- Decision-making strategies
Languages
English
Elementary
Gujarati
Intermediate
Marathi
Elementary
Hindi
Elementary
Affiliations
- Listening Music
- Playing Football
- Traveling
References
References available upon request.
Timeline
Supervisor
DULSCO GROUP
2024.01 - Current
Supervisor
Transguard Group
2023.09 - 2023.12
Security officer
Indigo airline
2013.05 - 2014.10
Bachelor of Commerce - Commerce
Mumbai University
2012.08 - 2014.09