Rahul Sharma
Dubai
Summary
Outcome-driven Retail Manager boasting more than 14 years of proficiency in sales and management. Adept at developing effective sales strategies, building key customer relationships, and contributing to the growth. Eager to apply acumen to propel business growth, elevate client satisfaction through strategic initiatives and ongoing refinement in retail.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Business Manager- Franchise & Business Development
Nexgen Energia Ltd
08.2022 - Current
- Formulated and executed strategic plans for CBG and EV Retail, and Trading, leading to a 25% increase in overall sales within the first year, surpassing the targeted benchmarks and enhancing brand visibility.
- Oversaw new development agreements, exceeding expansion goals by 20% and identifying, reviewing, and validating lucrative development opportunities, resulting in a 30% boost in the network.
- Managed projects within the new unit pipeline, achieving a 15% reduction in project timelines and ensuring all critical milestones were met, resulting in an accelerated store opening rate.
- Provided operational insights, contributing to a 20% improvement in franchisee partner performance through data-driven strategies.
- Conducted comprehensive market trend and competitor analyses, delivering actionable recommendations that led to a 25% increase in market share and business enhancement.
- Executed precise budgets totaling USD 45 Million with adept financial controls, maintaining operations within an OPEX under 35%.
Retail Store Manager
Danube Home International & Milano
03.2021 - 07.2022
- Consistently surpassed annual KPIs, achieving a remarkable 15% year-on-year growth, exceeding USD 30 Million, leading to a 20% improvement in territory revenue throughout the fiscal year.
- Recruited and mentored a high-performing team, resulting in a notable 15% increase in sales successes, contributing directly to overall growth and enhancing team productivity.
- Formulated and executed retail strategies in collaboration with the Territory CEO, GM, and Dubai H.O team, achieving a noteworthy 24% increase in EBIDTA, showcasing a 30% improvement in overall operational efficiency and productivity.
- Streamlined essential territory requirements, optimizing processes, and reducing associated costs by 10%, resulting in a 20% improvement in overall operational effectiveness.
- Crafted development strategies leading to a 25% peak in P&L performance across stores and the entire territory.
Retail Store Manager
Home Centre, Landmark Group
12.2015 - 02.2020
- Aligned with the company vision, orchestrated a strategic promotional approach, achieving an outstanding 18% year-on-year growth, surpassing industry benchmarks and enhancing market share.
- Steered a thriving team of 64 to generate an annual revenue of 88 million Qatari riyals across an expansive 77,000 square feet store area, contributing to a remarkable 25% increase in sales efficiency and productivity.
- Attained exceptional levels of customer satisfaction, evidenced by a Net Promoter Score (NPS) of 95%, through targeted training initiatives and meticulous staff recruitment processes, showcasing a 20% improvement in overall customer loyalty and brand advocacy.
- Developed and managed budgets totaling 330 million QAR annually, resulting in a 20% increase in profitability.
- Collaborated on yearly promotion calendars with the Concept Manager for Qatar territory, projecting and achieving ambitious 3-year and 5-year plans for sustained growth across 5 stores.
Retail Assistant Store Manager
Big Bazaar, Future Retail Ltd
12.2010 - 11.2015
- Achieved an impressive 17% year-on-year surge in store sales, surpassing KPI targets and outperforming industry benchmarks, resulting in a 20% increase in overall revenue and market share.
- Managed stock levels of 95,000 SKUs, proactively initiating timely supply requests, achieving a 15% reduction in stockouts and ensuring a 10% improvement in merchandise replenishment efficiency.
- Conducted detailed analyses of daily and weekly sales results, fostering continuous and constructive dialogue with the area manager and peers, leading to a 25% improvement in overall sales performance and actionable insights for future strategies.
Retail Team Leader
Walmart, Easyday
09.2008 - 11.2010
- Motivated the team to consistently surpass crucial Key Performance Indicator (KPI) targets, achieving an outstanding 20% yearly growth, exceeding industry benchmarks and driving substantial improvements in overall performance.
- Instituted and documented standard operating procedures, ensuring compliance with audit and safety requirements, resulting in a 15% reduction in safety incidents and a 20% improvement in overall operational efficiency.
Education
Executive Masters in Business Administration - Marketing
Intellectual Institute of Management And Technology
New Delhi, India07.2008
Bachelor of Arts - History
Kurukshetra University
Haryana, India05.2006
Skills
- Retail Portfolio Enhancement
- Business Development
- Financial Performance Oversight
- Strategic Planning and Execution
- KPI Oversight and Optimization
- Merchandising and Visual Display
- Customer Relationship Management
- Supply Chain and Inventory Management
- Team Leadership and Development
- Strategic Customer Base Augmentation
- Market Trends and Analysis
Languages
English
Bilingual or Proficient (C2)
Arabic
Beginner (A1)
Accomplishments
- Retail Portfolio Enhancement: Spearheaded retail expansion initiatives, including new store development and enhancements to existing stores. Collaborated with stakeholders to elevate the retail experience for customers. Developed and executed strategies to drive sales and elevate the overall retail environment.
- Retail Operations Excellence: Successfully managed day-to-day operations, ensuring strict adherence to brand standards. Implemented streamlined processes and procedures, optimizing operational efficiency. Identified and addressed operational challenges proactively, contributing to enhanced overall performance.
- Financial Performance Oversight: Optimized gross margins within the product portfolio, maintaining sustained profitability with a consistent increase year-over-year. Conducted thorough financial analysis and cost-benefit analyses, leading to a reduction in operational costs and improvement in overall financial performance.
- Cross Functional Collaboration: Cultivated a cooperative and inclusive team atmosphere, fostering transparent communication and the exchange of innovative ideas. Instituted a culture of acknowledgment, recognizing and rewarding exceptional performance to uplift team morale.
- KPI Oversight and Optimization: Proficient in defining, tracking, and analyzing KPIs to measure operational success. Experience in implementing KPI frameworks that align with business objectives Data-driven decision-making to continuously optimize performance based on KPI insights.
- Customer Relationship Management: Experienced in building and maintaining strong customer relationships. Possesses a customer-centric approach, ensuring that every interaction contributes to a positive consumer experience.
Certification
- Fundamentals of Digital Marketing, Google Digital Garage - July 2021.
- Fundamentals of Six Sigma (6σ) - Six Sigma White Belt, Alison Online Learning - July 2021.
Timeline
Business Manager- Franchise & Business Development
Nexgen Energia Ltd
08.2022 - Current
Retail Store Manager
Danube Home International & Milano
03.2021 - 07.2022
Retail Store Manager
Home Centre, Landmark Group
12.2015 - 02.2020
Retail Assistant Store Manager
Big Bazaar, Future Retail Ltd
12.2010 - 11.2015
Retail Team Leader
Walmart, Easyday
09.2008 - 11.2010
Executive Masters in Business Administration - Marketing
Intellectual Institute of Management And Technology
Bachelor of Arts - History
Kurukshetra University
Similar Profiles
José Flávio Rodrigues BezerraJosé Flávio Rodrigues Bezerra
Operador Do Centro De Operações Integradas (COI)EN at Ibitu Energia/Queiroz Galvão EnergiaOperador Do Centro De Operações Integradas (COI)EN at Ibitu Energia/Queiroz Galvão Energia
Chad MeridiethChad Meridieth
Vice President Of Business Development at NexGen CommunicationsVice President Of Business Development at NexGen Communications
Meriyah OrtizMeriyah Ortiz
Financing at Nexgen AC, Heating, Plumbing, and Electrical LLC.Financing at Nexgen AC, Heating, Plumbing, and Electrical LLC.
Evan TapleyEvan Tapley
Millwright/Welder at Nexgen ContractingMillwright/Welder at Nexgen Contracting
Jayalakshmi GajendranJayalakshmi Gajendran
Submission/Resubmission Officer - Coding at Aster DM HealthcareSubmission/Resubmission Officer - Coding at Aster DM Healthcare