Rahul Shelar
Sharjah,UAE
Summary
A versatile, accomplished & goal-oriented professional with over 9 years of experience in Logistics Operations, Supply Chain Management, Order Management, Warehouse Operations, Logistics Service Sales, Business Development, Customer Relationship Management, Costing, Training & Development and People Management with proven track record of delivering consistent business results through adept leadership and application of sound management practice
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work history
Warehouse manager
Safetex Group LLC
Sharjah, UAE
2023.09 - Current
- Improved warehouse layout to maximize storage space.
- Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
- Monitored warehouse safety and swiftly resolved hazards.
- Delegated tasks and coordinated warehouse workflow to support continuous productivity.
- Trained new staff on job duties, company policies and safety procedures to facilitate rapid onboarding in times of peak demands.
- Developed lasting relationships with employees, peers, upper management and outside vendors.
- Oversaw records covering purchasing transactions, distribution flow and stock storage.
- Allocated and managed high volume inventories, effectively meeting developing demands.
Associate manager
Leap India Pvt Ltd
Mumbai, India
2022.10 - 2023.03
- Assisted with employee relations issues, using emotional intelligence and diplomatic communication to resolve grievances.
- Evaluated operational performance metrics, analysing KPIs to uncover areas in need of improvement.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Trained and mentored new hires, supporting onboarding process to promote mastery of job-specific skills.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
General Manager- Logistics and Sales
Benir E Store Solutions
Mumbai, India
2018.08 - 2021.03
- Empowered staff members to contribute to continuous improvement, quality and growth of company.
- Managed high-performing teams to deliver quality customer service and stable profits.
- Scheduled regular team meetings to discuss business updates, issues and recommendations.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Tracked KPIs to drive profitability and target delivery.
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
- Identified and resolved operational issues impacting productivity, performance or profitability.
Logistics Executive Manager
Bisleri Leap India Pvt Ltd
Mumbai, India
2017.07 - 2018.07
- Coordinated supply chains and staff to maximize productivity and minimize shipping delays.
- Advised on transport types, routes and schedules to improve operational efficiency.
- Coordinated logistics operations according to stakeholder, supplier and client needs.
- Organized delivery and acquisition of raw materials for business use.
- Established operational and administrative procedures and enforced controls.
- Monitored logistical expenses to keep operating costs low.
- Directed daily operations to achieve maximum output and reduce costs.
Logistic Coordinator
NCR Corporation
Mumbai, India
2015.03 - 2017.07
- Worked with warehouse teams to plan and execute efficient storage strategies.
- Prepared logistics documentation, including shipping manifests and customs clearance forms.
- Completed shipment documentation to company standards.
- Liaised with customers and other departments to plan timely transportation of goods.
- Coordinated dispatching of transport vehicles distributing goods across
- Generated logistics reports for analysis and decision-making.
- Oversaw recording and timely dispatch of loads.
Senior Customer Care Executive
Serco BPO
Mumbai, India
2014.01 - 2014.10
- Recorded and processed customer data accurately.
- Maintained excellent client satisfaction by providing in-depth support.
- Resolved customer complaints following guidelines and referred complex inquiries to team leaders.
- Obtained feedback from customers to improve service experience.
Logistics Incharge
Chinmay Caterers
Mumbai, India
2009.07 - 2012.08
- Managed daily service operations through strategic care planning.
- Coordinated staff rotas to meet service requirements whilst remaining under budget.
- Hired, trained and supervised staff to maintain health and safety standards.
- Implemented clear quality standards to maintain first-class patient provisions.
Education
B.B.A - Business Administration
Mahatma Gandhi University
India 2011.03 - 2014.05
Skills
- Logistics
- Freight
- Transportation Management
- Negotiation
- Warehouse Management
- Logistics/ Freight/ Transportation Management
- Materials/ Inventory Management/ Negotiation
- Oracle
- SAP
- ERP
- Demand forecasting
Languages
English
Hindi
Marathi
Malyalam
Timeline
Warehouse manager
Safetex Group LLC
2023.09 - Current
Associate manager
Leap India Pvt Ltd
2022.10 - 2023.03
General Manager- Logistics and Sales
Benir E Store Solutions
2018.08 - 2021.03
Logistics Executive Manager
Bisleri Leap India Pvt Ltd
2017.07 - 2018.07
Logistic Coordinator
NCR Corporation
2015.03 - 2017.07
Senior Customer Care Executive
Serco BPO
2014.01 - 2014.10
B.B.A - Business Administration
Mahatma Gandhi University
2011.03 - 2014.05
Logistics Incharge
Chinmay Caterers
2009.07 - 2012.08