Rahula Senanayake
Banker/Consultant/Project Manager
Dubai
Summary
Banking professional with proven experience in wealth operations management. Supports teams in strategising, implementing and delivering improved customer and business outcomes. Demonstrates excellent planning and organization skills to thrive in pressured banking environments. Talented Bank Officer with expertise in financial planning and risk mitigation. Skilled in transaction processing, bookkeeping and loan analysis for well-rounded operational support. Organized and proactive to respond to changing priorities and meet customer needs.
Overview
21
21
years of post-secondary education
Work history
Project Administrator
Ministry of Megapolice
Colombo, Sri Lanka
- Maintained Community / client satisfaction, verifying project deliverables were in accordance with quality standards.
- Contributed to positive outcome of RFPs through dialogs and regular meetings, resulting in 100% soliciting the government stranded.
- Proven ability to develop and implement creative solutions to complex problems.
- Resolved problems, improved operations and provided exceptional service.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Ab
- Gained strong leadership skills by managing projects from start to finish.
- Self-motivated, with a strong sense of personal responsibility.
Banking Operations, Recover Manager
LankaPuthra Development Bank
Colombo, Sri Lanka
- Opened customer accounts and provided smooth onboarding services.
- Maintained purchase, sales and nominal ledgers for recordkeeping purposes.
- Investigated customer queries to provide timely financial solutions.
- Set risk management policies to mitigate bank losses.
- Built customer bases through cold calling and referral conversions.
- Mitigated risks by upholding stringent bank standards for loans and money handling.
- Successfully managed caseload of 2000 clients for 7 years, securing financial profitability and client satisfaction.
- Maintained proper asset mix and investment strategy best suited to clients' needs.
- Delivered exceptional customer service on all calls while maintaining calm and professional demeanor in challenging circumstances.
- Implemented collection that led to % increase in on-time payments.
- Gained strong leadership skills by managing projects from start to finish.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend and holiday shifts.
Senior Business Development Consultant
Jagath Entreprise
Colombo, SriLanka
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Delivered services to customer locations within specific timeframes.
- Demonstrated leadership skills in managing projects from concept to completion.
- Developed relationships with clients and potential clients to improve business growth.
- Collaborated with Regional Sales Managers to make strategic sales decisions.
Education
Master of Arts - Arts
University Of Colombo
Sri Lanka 01.1990 - 01.1994
Master of Arts - Arts
University Of Peradeniya
SriLanka 01.1996 - 01.2009
post graduate Diploma in Economics -
University of Colombo
SriLanka 06.2011 - 01.2015
Skills
- Financial administration
- Bank security expert
- Expert in risk management
- Employee management
Languages
English
Advanced
Timeline
post graduate Diploma in Economics -
University of Colombo
06.2011 - 01.2015
Master of Arts - Arts
University Of Peradeniya
01.1996 - 01.2009
Master of Arts - Arts
University Of Colombo
01.1990 - 01.1994
Project Administrator
Ministry of Megapolice
Banking Operations, Recover Manager
LankaPuthra Development Bank
Senior Business Development Consultant
Jagath Entreprise
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