Raihan Shaikh

• Built customer loyalty by actioning feedback for enhanced service provisions.
• Develop and execute strategic sales plans, achieving revenue goals.
• Lead, mentor, and guide a high-performing sales team
• Align sales strategies with digital marketing campaigns.
• Identify and engage potential clients through market research.
• Manage events, Retail activation and Exhibition management.
• Utilize CRM for accurate sales tracking and reporting.
• Stay updated with digital marketing trends and innovations.
• Generate revenue from printing business by doing cross sell.

• Understand customer needs and develop plans to address them

• Identify key staff in client companies to cultivate profitable relationships

• Resolve customer complaints quickly and effectively

• Forward upselling and cross-selling opportunities to the sales team

• Promote high-quality sales, supply and customer service processes

• Aim to preserve customers and renew contracts

• Approach potential customers to establish relationships

• Gain solid knowledge of competitors

• Identify potential customers through databases, cold calling, follow up leads and telephone/personal contacts etc.

• To sell Personal finance products to the specified target customers/segments and meet monthly sales targets.

• To contact potential customers and convince them about the bank's product offerings.

• Major accountability for a Relationship Officer is to ensure that business is solicited as per the Shariah guidelines/process.

• Ensuring that the conclusions on all the business sourced on Tele sales leads, should be reported to ARM/RM.

• To ensure that prospects are clearly communicated about the bank charges/terms and conditions.

• Support team staff adequately to accomplish service needs of client.

• Negotiate contracts with customers working professionally with sales management, company finance along with contract organization.

• Develop and maintain relations with Epsilon team to search customer business needs.

• Formulate solutions to respond to identified needs as well as sell-in recommendations for extra work

• Conducted financial needs analysis and recommend appropriate products to meet client's needs

• Generated new clients using a personal, face-to-face approach that built

• trust and emphasized personal service to the individual investor.

• Identified clients and prospective clients in need of investment guidance and then rec

• Generated new business through in-branch selling, outside calls, telemarketing, etc

• Analyze market trends and identify risks and opportunities

• Manage current and future tax payments

• Monitor financial procedures and ensure compliance with the law

• Provide solutions and set goals to increase profitability

• Identified clients and prospective clients in need of investment guidance

• Generated new business through in-branch selling, outside calls, telemarketing, etc.

• Planned and executed business development strategies that result in new business