Resourceful individual completes administrative tasks with speed and meticulous attention to detail. Proactively strengthens internal processes using excellent organization and communication skills. Approachable team worker with flexible attitude.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Telesales Executive
Brandz Management Consultancy
12.2023 - Current
Pitched products and services to potential customers, securing new deals and sales opportunities.
Generated leads and established relationships with potential customers through outbound telephone calls.
Asked relevant questions to assist customers with selecting needed or requested products and services.
Educated customers on product and service benefits, explaining features and answering questions.
Set up appointments with interested customers according to schedule availability.
Utilized sales techniques to build customer interest and close sales.
Administrative Assistant Manager
Suryamitra Exim Private Ltd
05.2022 - 10.2023
Supporting general office manager
Supervising and training the administrative staff
Managing office supplies and maintaining optimum level
Undertakes special projects and performs other duties as assigned
Maintain lab records and documentation of overall process
Conducted safety meetings, facilitated discussion
Prepared reports, memos, invoices, letters, financial statements and other documents
Performed administrative tasks, document management and report development for inter-departmental use
Act as the point of contact for internal and external clients
Update and maintain office policies and procedures.
Admin Cum Online Tutor
Safezone Training and Consultancy Academy
12.2021 - 12.2022
Coordinating all administrative processes
Manage budgets, events or meetings
Communicate with parents, regulatory bodies and the public
Handle scheduling, record-keeping and reporting
Have a hand in the creation of the academic curriculum
Developing lesson plans and instructional materials
Creating a positive and productive learning environment
Delivering classroom lectures and facilitating discussions
Evaluating student performance and progress
Staying up-to-date with changes in the curriculum and teaching practices
Information Communication Technology (ICT) based teaching.
Administrative Assistant
Fisheries Department, Government of Kerala
11.2020 - 11.2021
Provide administrative support to ensure efficient operation in the office
Implementing projects and assists in expediting work results
Exhibit polite and professional communication via phone, E-mail
Worked to ensure quality service and addresses and resolved all issues
Planning, designing and administration of survey
Data sorting, presentation deliveries, awareness Campaigns and Reporting
Handled client correspondence and internal communications in professional manner
Updated client correspondence files and noted additions in file index
Organized and stored hardcopy files
Trained and helped less experienced staff manage workloads and assignments, facilitating fulfillment of organizational objectives.
Education
Master of Science Marine Biology -
Kerala University of Fisheries and Ocean Studies
Kerala, India
01.2020
Skills
Overseeing office activities
MS-Office
Advanced Excel
Customer service
Good communication
Survey Administration
Back office operations
Data entry documentation
Marketing Strategies
Active Listening
Sales Pitches
Client Needs Assessment
Certification
Advanced Excel Course certified
Languages
English
Hindi
Tamil
Malayalam
Timeline
Telesales Executive
Brandz Management Consultancy
12.2023 - Current
Administrative Assistant Manager
Suryamitra Exim Private Ltd
05.2022 - 10.2023
Admin Cum Online Tutor
Safezone Training and Consultancy Academy
12.2021 - 12.2022
Administrative Assistant
Fisheries Department, Government of Kerala
11.2020 - 11.2021
Master of Science Marine Biology -
Kerala University of Fisheries and Ocean Studies
Advanced Excel Course certified
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