RAJ KAMAL
Aviation Specialist
Pondicherry
Summary
Executive Security [AO&CS] To enhance knowledge and grow in Aviation industry by learning new things to explore potential completely and to secure a responsible career opportunity to fully utilize training and skills while making a significant contribution to the success of the company.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Airport Operations and Customer Service
TATA SIA AIRLINES
BANGALORE
02.2022 - 01.2023
- Managed over 10 Flights per day.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Collaborated with management to develop security policies and procedures.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Assisted customers with special needs and quickly addressed and resolved customer complaints
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Airport Operations and Customer Service
BHADRA INTERNATIOAL INDIA PRIVATE LIMITED
CHENNAI
03.2021 - 10.2022
- Roles and Responsibilities
- Ramp operation
- Anti-sabotage measures – checks for Cargo,
- Courier, Company e-mail,
- Managed over 3 Cargo flights per day.
- Postal and diplomatic mails for International and domestic flights
- Access control, Surveillance & X-ray baggage system and Baggage sorting
- Flight handling international & domestic (RAMP)
- Oversaw parking surveillance to support designated parking areas and minimize suspicious activity.
- Monitored key control access system to prevent unauthorized entry to building.
- Administered and maintained employee ID badge system to increase site security and track and manage employees and assets.
- Attended safety meetings, conferences and seminars to improve skills, gain expert knowledge and network with industry specialists.
SENIOR INSURANCE OFFICER
SUD LIFE INSURANCE
CHENNAI
07.2020 - 01.2021
- Created financial dashboards to provide insights into key performance indicators.
- Managed over 50 customer calls per day.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Created and managed financial models to evaluate corporate investments and acquisitions.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Developed strategic plans for day-to-day financial operations.
- Evaluated and negotiated contracts to procure favorable financial terms.
Airport Operations and Customer Service
INTERGLOBE AVIATION PVT LTD
CHENNAI
03.2017 - 07.2020
- Responsible for all daily security operations and provide assistance to the security manager
- Managed over 10 Flights per day
- Manage staff schedule for all location per shifts
- Conducted security audits twice a month to identify potential problems related to physical security, staff safety and asset protection
- Supervise, observe, and evaluate the job performance of security officers
- Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement
- Assigning task and duties to entire security team
- Provided immediate solution during emergency.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Received positive feedback from management for consistently meeting and exceeding performance goals in terms of customer satisfaction and efficiency.
Education
BE - Aeronautical Engineering
SURYA GROUP OF INSTITUTION
VILLUPURAM 09.2012 - 04.2016
Skills
Security team management
Accomplishments
- Qualified in Basic AVSEC conducted by BCAS
- Qualified in Dangerous Goods certifications by DGCA
- International Documentation Auditor
- Emergency Response management (level-2)
- FirstAid and lifesaving support (level-2)
- Coordination meet with BCAS,ASG unit and Local police.
Certification
Avsec
Timeline
Avsec
06-2024
Airport Operations and Customer Service
TATA SIA AIRLINES
02.2022 - 01.2023
Airport Operations and Customer Service
BHADRA INTERNATIOAL INDIA PRIVATE LIMITED
03.2021 - 10.2022
SENIOR INSURANCE OFFICER
SUD LIFE INSURANCE
07.2020 - 01.2021
Airport Operations and Customer Service
INTERGLOBE AVIATION PVT LTD
03.2017 - 07.2020
BE - Aeronautical Engineering
SURYA GROUP OF INSTITUTION
09.2012 - 04.2016
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