Raja Nalli
Dubai
Summary
Detail-oriented administrative professional with a strong background in managing team coordination, documentation, and workflow tracking using tools like JIRA, Confluence, and Microsoft Office Suite. Proven ability to streamline office operations, maintain accurate records, and support cross-functional teams with scheduling, correspondence, and task follow-ups. Skilled in handling fast-paced environments with clarity, communication, and organizational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Scrum Master
Unitel Software
Hyderabad
06.2023 - Current
- Managed scheduling and documentation for daily stand-ups and team meetings.
- Maintained team records, tracked task status, and ensured timely communication across departments.
- Handled correspondence and status reporting between team members and management.
- Organized project-related documents using Confluence and MS Office tools.
- Supported leadership with timely data entry, report creation, and follow-up actions.
- Organized meetings between stakeholders from different departments to discuss potential solutions or strategies.
- Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
Administrative Officer, Scrum Master, Agile Coach
Programsy IT Solutions
Hyderabad
06.2017 - 11.2022
- Provided administrative assistance to multiple teams by managing calendars and scheduling.
- Prepared and maintained project documentation and internal reports.
- Coordinated training workshops and managed participant logistics and communications.
- Ensured accurate and timely updates to records, tasks, and communications.
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
- Assisted in compiling monthly expense reports.
- Assisted in the preparation of budgets by collecting data and inputting information into spreadsheets.
- Communicated sprint objectives clearly to ensure everyone was aligned with the goal.
- Collaborated with Product Owners to define user stories and prioritize backlogs.
- Encouraged collaboration between developers and other stakeholders by facilitating open communication channels.
Education
Bachelor of Commerce -
Mansarovar Global University
IndiaAdvanced Diploma in IT Infrastructure -
Accel IT Academy
IndiaSkills
- Office Administration & Support
- Schedule and Calendar Management
- Email & Correspondence Handling
- MS Office Suite (Word, Excel, Outlook, PowerPoint)
- Document Filing & Record Maintenance
- Task Coordination & Follow-up
- Meeting Planning & Note-Taking
- Communication & Interpersonal Skills
Languages
- English
- Telugu
- Hindi
Certification
- Certification of Scrum Master from Scrum Alliance
- Certification as anAgile Coach from ICC Agile
- Certified Business Analysis Professional (CBAP) from simpliLearn
- Agile Project Management Certification from Udemy
Languages
Telugu
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Affiliations
- Organized Monthly Knowledge-Sharing Sessions to boost team collaboration and productivity
- Led Internal Office Automation Initiative using MS Excel and macros for daily task tracking
- Volunteer Coordinator for team events and training sessions, ensuring smooth logistics and communications
Accomplishments
- Employee of the Month – Honored for exceptional administrative support and timely coordination of deliverables
- Agile Excellence Award – Recognized for maintaining accurate Jira boards and streamlined documentation on Confluence
- Process Improvement Leader – Automated recurring reporting tasks using Excel macros, saving 5+ hours weekly
- Outstanding Facilitator – Led over 20+ team workshops and retrospectives, ensuring timely communication and engagement
- Team Collaboration Star – Acknowledged for bridging communication gaps between departments during project transitions
Timeline
Scrum Master
Unitel Software
06.2023 - Current
Administrative Officer, Scrum Master, Agile Coach
Programsy IT Solutions
06.2017 - 11.2022
Bachelor of Commerce -
Mansarovar Global University
Advanced Diploma in IT Infrastructure -
Accel IT Academy
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