Rajaganapathi Krishnasamy
Dubai,AE
Summary
Dynamic professional with a solid background in sales planning and technical sales, emphasizing market research. Expertise in Salesforce CRM and email marketing, facilitating business growth. Proficient in hydraulic and pneumatic system design using SolidWorks and Autodesk, with a comprehensive understanding of fluid mechanics. Skilled in developing pricing strategies and providing technical support to achieve business objectives.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Sales officer
Janatics Trading LLC
Dubai, United Arab Emirates
02.2025 - Current
- Pneumatics Products Technical sales
- Executed daily visits to more than 10 customers, fostering lasting relationships.
- Maintained over 400 customer contacts in UAE for targeted marketing efforts.
- Negotiated favourable contracts that bolstered long-term profitability.
- Monitored industry trends, ensuring alignment with market demands.
- Converted multiple customers from other brands to Janatics, increasing brand loyalty.
- Addressed customer queries promptly, sustaining high satisfaction levels.
- Produced detailed sales reports for management analysis and insights.
- Developed new leads and opportunities to optimise revenue potential.
Design and Testing engineer
Spectrum Hydraulics and Engineering FZC
Ajman, UAE
06.2022 - 02.2025
- Executed design and testing of hydraulic systems, predicting effects on equipment durability.
- Completed more than 50 hydraulic cylinder drawings in a condensed timeframe by using reverse engineering method.
- Delivered engineering support for hydraulic and pneumatic valve designs.
- Engineered pneumatic and hydraulic cylinders with AutoCAD proficiency.
- Evaluated system performance through testing, gathering data to guide design improvements.
- Drafted technical documentation and reports for collaboration with production teams.
Customer Support Engineer
Janatics India Pvt ltd
Coimbatore, India
10.2019 - 05.2022
- Directed planning and implementation of sales and marketing initiatives.
- Crafted marketing strategies to meet departmental goals effectively.
- Conducted thorough analysis of sales reports for strategic adjustments.
- Managed interactions with 6 to 8 customers daily.
- Guided customers in automating processes for improved efficiency.
- Assisted clients with new projects involving company products.
- Addressed customer issues promptly to maintain satisfaction.
Apprentice Technician
Lakshmi Machine Works LTD
Coimbatore, India
09.2017 - 02.2019
- Performed tasks on CNC and VMC machines including drilling, grinding, and milling operations.
- Produced components that consistently met high-quality standards with attention to detail.
- Reported process faults and errors swiftly to supervision for corrective action.
- Conducted visual inspections and gauge measurements to uphold product quality assurance.
- Operated and maintained both conventional and CNC machine tools effectively.
- Reviewed mechanical drawings to align with project specifications.
Education
Diploma - Mechanical Engineering
PA Polytechnic College
India, India 06.2014 - 03.2017
Higher secondry school - Commerce
Govt Higher Secondary School
Coimbatore, India 06.2012 - 04.2014
SSLC -
Govt Higher Secondary School
Coimbatore, India 06.2011 - 04.2012
Skills
- Sales strategy and reporting
- Salesforce CRM proficiency
- Market analysis and research
- Email marketing techniques
- Technical sales expertise
- Microsoft Office suite proficiency
- Pricing strategy and quotation development
- Post-sales support services
- Effective communication skills
- Quotation creation
- Product technical knowledge
- Hydraulics and pneumatics engineering
- SolidWorks and Autodesk applications
- Design calculations and pressure assessments
- Fluid mechanics fundamentals
- Compressor and materials expertise
Languages
English
Advanced
Hindi
Advanced
Tamil
Native
Malayalam
Upper intermediate
Additional Information
- Playing cricket
- Listening Music
- Travelling
- Socializing
Certification
- In-plant training, Sri Vignesh engineering works
- Solidworks Training completion
- Level - 1 Training, Janatics india pvt ltd (Pneumatics products)
- NPTEL - Oil Hydraulics and pneumatics
- UAE - Car Driving license Valid till - 09/12/2026
Accomplishments
- Collaborated with team of 6 in the development of Automatic Break control system in hill station for four wheelers.
- Major Projects Include Pneumatics products (Lathe machine automation developed for crimping application)
- Trained 2 staff on multiple research projects and work training.
Timeline
Sales officer
Janatics Trading LLC
02.2025 - Current
Design and Testing engineer
Spectrum Hydraulics and Engineering FZC
06.2022 - 02.2025
Customer Support Engineer
Janatics India Pvt ltd
10.2019 - 05.2022
Apprentice Technician
Lakshmi Machine Works LTD
09.2017 - 02.2019
Diploma - Mechanical Engineering
PA Polytechnic College
06.2014 - 03.2017
Higher secondry school - Commerce
Govt Higher Secondary School
06.2012 - 04.2014
SSLC -
Govt Higher Secondary School
06.2011 - 04.2012