Rajani Rajiv
Dubai,United Arab Emirates
Summary
Accomplished human resources manager specialising in Recruitment, Policy & Practices, Compensation & Benefits, Disciplinary Management, Grievance Handling, Succession Planning, Performance Appraisal, compliance checks as per labour law, sector related ministry regulations, committed to promote inclusive workplace culture and enhance diversity representation. 20 years of international experiences including 11 years in the UAE - SHRM, MBA(HR) with extensive experience across sectors such as Education, Aviation, UK Qualification Body, Engineering. Meticulous and focused to deliver targeted policy and process improvements. Proven track record of improving staff performance and retention for enhanced business operations.
Overview
25
25
years of professional experience
2
2
years of post-secondary education
Work history
HR Advisor
TAALEEM EDUCATION - Dubai British School
Dubai
11.2022 - Current
- DBS is a co-ed independent British speaking school for ages 1 to 18 in Dubai UAE
- I lead the HR department of the school which has 280 employees
- Effective Onboarding: Successfully manage the onboarding process for all new hires, ensuring clear communication and compliance with UAE regulations, visa and work permit applications, and processing staff ID cards
- Recruitment Management: Align recruitment activities with budget, policy, and terms and conditions
- Issue contracts, conduct due diligence checks, and track candidates for teaching and non-teaching roles
- Performance Management: Coordinate probationary, performance review, and appraisal cycles, advise leaders, and promote high-performance culture
- Data Analysis: Collate people metrics, provide reports based on HR KPI requirements, and monitor absence, turnover, PD, recruitment activity, disciplinary and performance management cases
- Process Management: Maintain accurate and up-to-date records, ensure compliance with policies and procedures, and participate in company-wide HR meetings to share knowledge and best practices.
HR Manager
GEMS EDUCATION, The Westminster School
Dubai
06.2019 - 11.2022
- One of the largest British Curriculum schools in Dubai
- I led the HR department of the company which had 450 employees
- Performing entity audits of global operations (schools and service lines) - Financial, Operational and HSE
- Preparing business insights for Principals: Variance analysis of performance against business model and budget, and trend analysis of income, expenses, EBITDA, and net profit
- Creating remediation action plans in consultation with Principals and corporate department heads
- Quarterly follow up with owners to ensure implementation of recommendations
- Presenting findings to senior leadership, and quarterly audit committee reporting
HR Manager
North London Collegiate School
Dubai
04.2018 - 03.2019
- The NLCS Dubai is a prestigious IB curriculum school in Dubai which inherits a rich educational heritage from its parent school, NLCS London
- I led the the HR department of the company which had 150 employees
- Managed the employee life cycle of 140 staff, ensuring compliance with all relevant regulations and policies
- Developed and implemented processes for obtaining ICPC and relevant police clearances for all staff, maintaining a 100% clearance rate
- Managed HR operations, including the issuance of NOCs and other relevant staff letters such as bank, government, immigration, and experience letters
- Established and managed staff time and attendance systems, ensuring accurate tracking and reporting of employee work hours
- Benefits Administration, Conflict Resolution, Data Management, Employee Benefits, Employee Learning & Development, Payroll Administration, Policies & Procedures
- Appraisal Review, Succession Planning, Talent Management, Strategic Human Resource Planning, Bands, Responsible for managing various aspects of the office, including HR management, office budgeting, and attendance monitoring
- Key Account Manager: Managed key accounts for hotels and airlines, such as Emirates and Qatar Airways, in the Middle East, Asia, and Africa regions
- Support for Training Centers: Provided guidance and support to registered training centers in conducting various approved courses and introducing new qualifications
- Event and Training Program Organizer: Organised events and training programs, which involved managing logistics related to venue selection, facilities management, catering, flight and hotel bookings, and visa arrangements for trainers and delegates.
HR and Training Administration Officer
Air Arabia
07.2015 - 04.2018
- Air Arabia Sharjah is a low-cost airline based in Sharjah
- Maintained up-to-date human resources records of cabin crew, including new hires, transfers, terminations, changes in job classifications, and merit increases
- Also tracked attendance and vacation records
- Managed day-to-day administrative aspects of the training department, including maintaining an updated inventory of training materials and managing the training room calendar
- Maximized the use of the LMS and related processes, providing technical support to end-users
- Updated records on UAE government civil aviation licenses for crew members and applications through government portals
- Ensured seamless implementation of off-site training activities for employees and maintained in-house training facilities and equipment.
Sr. Center Manager
Highfield International
Dubai
01.2011 - 03.2014
Centre Operation Manager / Faculty
Institute - MBA Entrance Coaching Institute
01.2008 - 01.2009
- Cloud 9 Air Hostess & Hospitality Institute
Administration Executive
ABB Transmission & Distribution, Abu Dhabi
01.2005 - 01.2006
Deputy Chief Cabin Crew
Air
01.1999 - 01.2005
Education
MBA - HR
Liverpool John Moores University
UK 09.2022 - 04.2024
SHRM-CP
USALevel 3 Advanced Diploma in Teaching, Training and Assessing Learning – 1106-21
City & Guilds
2015
Bachelors - Political Science
University of Calicut
2004
Diploma - Hotel Management
IHMCT
1998
Skills
- Contract management
- Employee engagement strategies
- Performance appraisals
- Organisational change management
- Policy writing
- Employee Relations Management (ERM)
- Employee Handbook creation
- Employment law legislation
- Payroll control
- HRIS Technologies
- Recruitment
- Resource allocation
- Salary review
- External recruitment
Timeline
HR Advisor
TAALEEM EDUCATION - Dubai British School
11.2022 - Current
MBA - HR
Liverpool John Moores University
09.2022 - 04.2024
HR Manager
GEMS EDUCATION, The Westminster School
06.2019 - 11.2022
HR Manager
North London Collegiate School
04.2018 - 03.2019
HR and Training Administration Officer
Air Arabia
07.2015 - 04.2018
Sr. Center Manager
Highfield International
01.2011 - 03.2014
Centre Operation Manager / Faculty
Institute - MBA Entrance Coaching Institute
01.2008 - 01.2009
Administration Executive
ABB Transmission & Distribution, Abu Dhabi
01.2005 - 01.2006
Deputy Chief Cabin Crew
Air
01.1999 - 01.2005
SHRM-CP
Level 3 Advanced Diploma in Teaching, Training and Assessing Learning – 1106-21
City & Guilds
Bachelors - Political Science
University of Calicut
Diploma - Hotel Management
IHMCT
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