Summary
Work History
Education
Skills
LANGUAGES
References
Timeline
CustomerServiceRepresentative
RAJATH RAJESH

RAJATH RAJESH

Umm Al Quwain City,UQ

Summary

Dynamic and passionate professional committed to sincerity and integrity, thriving in environments that foster talent and growth. Exceptional communication and problem-solving skills developed in fast-paced service settings, with a proven track record of efficiently managing and resolving customer inquiries. Eager to transition into a new field where business acumen can enhance team performance and elevate customer satisfaction. A results-oriented mindset ensures unwavering focus on achieving goals and contributing positively to organizational success.

Work History

Customer Service Representative

Truebell Marketing & Trading
10.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Front Office Staff

Padinharakandy Hi Tech
01.2023 - 04.2024
  • Use visual concepts to communicate information by creating visual elements for a variety of media, including logos, posters, packaging, and marketing materials.
  • Collect, analyze, record, and report financial data for a company or individual.
  • Enhanced guest satisfaction by providing exceptional front office services and addressing inquiries promptly.
  • Monitored and responded to online reviews, addressing concerns raised by guests while highlighting positive aspects of their stay to promote the hotel''s reputation.
  • Established rapport with regular guests, fostering loyalty and repeat business through personalized service.

Graphic Designer

Padinharakandy Hi Tech
01.2023 - 2024
  • Use visual concepts to communicate information by creating visual elements for a variety of media, including logos, posters, packaging, and marketing materials.
  • Collect, analyze, record, and report financial data for a company or individual.

Billing Staff

CINIMON
2022 - 2023
  • Receiving and sorting incoming payments with attention to credibility
  • Managing the status of accounts and balances and identifying inconsistencies
  • Issuing bills, receipts and invoices

Education

Bachelor of Arts - Computer Applications Development | 4 Back Papers

KANNUR UNIVERSITY
Kannur
01.2018

COMMERCE - undefined

CH M H S S
01.2016

Skills

  • Teamwork
  • Time Management
  • Leadership
  • Effective Communication
  • Critical Thinking
  • Customer service
  • Active listening
  • Customer relations
  • Complaint handling
  • Microsoft Excel
  • Payment processing

LANGUAGES

English
Hindi
Malayalam

References

Vipin , Vipin@truebell.org, +971 504406542, Truebell Marketing & Tradeing LLC

Timeline

Customer Service Representative

Truebell Marketing & Trading
10.2024 - Current

Front Office Staff

Padinharakandy Hi Tech
01.2023 - 04.2024

Graphic Designer

Padinharakandy Hi Tech
01.2023 - 2024

COMMERCE - undefined

CH M H S S

Billing Staff

CINIMON
2022 - 2023

Bachelor of Arts - Computer Applications Development | 4 Back Papers

KANNUR UNIVERSITY
RAJATH RAJESH