Rajavell Karuppiah
Ras Al-Khaimah
Summary
Highly-qualified Housekeeping Supervisor offering 11+ years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail.
Overview
18
18
years of professional experience
Work History
Senior Housekeeper
The Ritz Carlton Millenia
Singapore
09.2022 - 05.2024
- Maintain all public areas to the standards required
- Report any damaged or missing items to the Housekeeping Manager
- Complete deep cleaning projects as required
- Managed a team of junior housekeepers, providing training and guidance to improve performance and maintain quality standards.
- Maintain equipment and work areas, including key security.
- Streamlined housekeeping processes, resulting in reduced labor costs and increased efficiency.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
House Keeping Public Area Supervisor
Hilton Singapore Orchard
Singapore
12.2015 - 08.2018
- To keep all lobbies and public area facilities such as restrooms, business center, public smoking area.
- Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
- Investigates complaints regarding housekeeping service and equipment and takes corrective action.
- Coordinates work activities among departments.
- Collaborated with HR department for recruitment, selection, and onboarding of new employees, resulting in the formation of high-performing teams.
- Conducted routine inspections to check quality and compliance with established specifications.
Housekeeping Night Shift Runner
Hilton Singapore Orchard
Singapore
09.2014 - 12.2015
- Train housekeepers on cleaning and maintenance tasks
- Check common areas, including stairways and lounge areas, for cleanliness
- Schedule shifts and arrange for replacements in cases of absence
- Establish and educate staff on cleanliness, tidiness, and hygiene standards
- Motivate team members and resolve any issues that occur on the job
- Monitor and replenish cleaning products stock including floor cleaner, bleach, and rubber gloves
- Participate in large cleaning projects as required
- Ensure compliance with safety and sanitation policies in all areas.
- Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%
Housekeeping Laundry Valet Attendant
Hilton Singapore Orchard
Singapore
08.2013 - 09.2014
- Cleaning and maintaining restrooms and changing linens on bathroom racks
- Cleaning windows and other surfaces using equipment such as squeegees, mops, and buckets of soapy water
- Collecting lost items from public areas and storing them in a safe location until picked up by their owners
- Operating equipment such as vacuums, floor buffers, and carpet shampooers
- Cleaning up spilled food or drink, or removing trash from public areas
- Collaborated with hotel front desk staff to ensure seamless arrival and departure experiences for guests.
- Ensured proper care of guest vehicles by adhering to strict driving guidelines and utilizing safety equipment when necessary.
- Keeping building facilities clean by performing tasks such as vacuuming carpets and emptying trash cans.
Housekeeping Specialist
Hotel Sahara Star
Mumbai, India
03.2009 - 12.2011
- Stock and sort supplies
- Vacuum, clean, dust and polish guest rooms
- Make beds, change sheets, remove, and replace used towels and toiletries
- Deliver and retrieve items on loan to guests e.g., iron and ironing boards
- Ensure security of guest rooms and privacy of guests
- Perform rotation cleaning duties (e.g., steam clean carpets) as required.
- Supported revenue growth by providing excellent service that encouraged repeat business from satisfied guests.
- Reduced laundry costs by implementing efficient sorting, washing, and folding techniques for linens and towels.
- Maintained a safe and hygienic environment through regular inspection and sanitation of all common areas.
Housekeeping Associate
The Leela Palace
Bangalore, India
04.2006 - 12.2008
- Organized housekeeping carts efficiently, streamlining the process for completing assigned tasks in each room or area.
- Adhered to safety protocols and guidelines, reducing the risk of accidents and injuries on the job.
- Assisted with inventory management for supplies and linens, ensuring sufficient stock levels at all times.
- Collaborated with team members to complete daily tasks efficiently and effectively, improving overall productivity.
Education
B.Sc.Hotel Management -
William Carey University, William Carey University(Distance Education)
01.2014
Advanced Diploma in Catering Technology -
Small Industries service Institute, Ministry of Small-Scale Industries, Chennai
01.2006
Skills
- 11 Years of Experience in House Keeping
- Fluent in English
- Excellent Communication Skills
- Flexible with working hours
- Handling all types of scrubbing machines
- Marble Polishing
- Carpet Shampooing
- Swimming pool cleaning
- High-pressure cleaning
- Glass cleaning
- Floor waxing
- Ability to cope up with different situations
Languages
Tamil
English
Hindi
Personal Information
- Passport Number: P 9630343
- Passport Place Of Issue: Singapore
- Father's Name: Mr.V. Karuppiah (IOC)
- Spouse's Name: Suguna M
- Blood Group: O+ve
- Date of Birth: 03/23/87
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Additional Qualification
Basic knowledge in DCA (Diploma in Computer Application)
Disclaimer
I do confirm that all the information furnished above are true to the best of my knowledge and belief.
Timeline
Senior Housekeeper
The Ritz Carlton Millenia
09.2022 - 05.2024
House Keeping Public Area Supervisor
Hilton Singapore Orchard
12.2015 - 08.2018
Housekeeping Night Shift Runner
Hilton Singapore Orchard
09.2014 - 12.2015
Housekeeping Laundry Valet Attendant
Hilton Singapore Orchard
08.2013 - 09.2014
Housekeeping Specialist
Hotel Sahara Star
03.2009 - 12.2011
Housekeeping Associate
The Leela Palace
04.2006 - 12.2008
B.Sc.Hotel Management -
William Carey University, William Carey University(Distance Education)
Advanced Diploma in Catering Technology -
Small Industries service Institute, Ministry of Small-Scale Industries, Chennai
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