Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Accomplishments
Certification
Timeline
Generic
RAJENDAR  BHUKYA

RAJENDAR BHUKYA

Ras al-Khaimah,UAE

Summary

Experienced hospitality professional with a strong background in customer service and fine dining. Demonstrates expertise in order taking, handling allergy guests, and managing night shifts. Proficient in menu knowledge, upselling techniques, and payment processing. Skilled in table setting, dining room setup, and opening and closing procedures. Adept at handling customer complaints with a calm demeanour under pressure. Holds a buggy licence from IHG and possesses point of sale proficiency. Committed to enhancing guest experiences through exceptional service and operational efficiency.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Food and beverage attendant

Intercontinental Resort And Spa
Ras al khiama, UAE
10.2022 - Current
  • Delivered exceptional customer service by taking orders and addressing inquiries.
  • Coordinated with kitchen staff for timely meal preparation and delivery.
  • Maintained cleanliness and organisation of dining area to enhance guest experience.
  • Managed cash register operations, ensuring accurate payment processing and receipts.
  • Accommodated special dietary requests to improve customer dining satisfaction.
  • Monitored inventory levels and reported shortages for supply availability.
  • Recommended menu items based on guest preferences to boost engagement.
  • Relayed customer feedback to management for continuous improvement.
  • Advised customers on wine and beverage pairings with selected food items.
  • Increased order value by upselling sides, drinks and desserts.
  • Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
  • Followed health and hygiene standards when handling food and cleaning restaurants.
  • Handled customer inquiries and complaints with professionalism to enhance satisfaction.

Industrial trainee

Radisson Blu Resort and Spa
Udaipur, India
12.2019 - 04.2020

Assisted with guest check-ins and check-outs in Front Office Department.

Practiced room cleaning procedures and maintained hygiene standards in Housekeeping Department.

Supported chefs with food preparation tasks, ensuring kitchen cleanliness and safety compliance.

  • Contributed to food and beverage service operations, including table setup and order-taking.
  • Maintained cleanliness and organisation of dining area to create a welcoming environment for patrons.
  • Carried out day-to-day duties accurately and efficiently.
  • Successfully delivered on tasks within tight deadlines.
  • Worked flexible hours, covering nights, weekends and bank holidays.

Education

Intermediate - Mathamatics, Physics ,Chemistry

Gowthami junior college
India
07.2015 - 03.2017

Bachelor of hotel management - Catering and technology

Osmania University
Hyderabad,India
07.2017 - 04.2020

Skills

  • Oder taking
  • Handling allergy guest
  • Handling night shift
  • Menu knowledge
  • Customer Service
  • Calm under pressure
  • Upselling techniques
  • Table setting
  • Fine dining experience
  • Payment Processing
  • Opening and closing procedures
  • Point Of Sale (POS) proficiency
  • Buggy licensed at IHG
  • Dining room setup
  • Customer complaints handling

Languages

English
Fluent
French
Beginner
Hindi
Fluent
Telugu
Fluent

Affiliations

  • Reading newspaper,
  • playing cricket

Accomplishments

    I received a recognition certification for my participation in gala dinner.

Certification

I have buggy licenses at IHG

Completed food safety training Under Ras al Khaimah.

Completed fire safety training at IHG

Timeline

Food and beverage attendant

Intercontinental Resort And Spa
10.2022 - Current

Industrial trainee

Radisson Blu Resort and Spa
12.2019 - 04.2020

Bachelor of hotel management - Catering and technology

Osmania University
07.2017 - 04.2020

Intermediate - Mathamatics, Physics ,Chemistry

Gowthami junior college
07.2015 - 03.2017
RAJENDAR BHUKYA