RAJIL KAPPALLI
KANNUR,KERALA
Summary
Diligent and personable customer service representative seeking a position in which my communication skills combined with my problem-solving skills can be useful in serving customers. Capable of handling multiple tasks in a fast-paced environment. Able to keep customers happy and smiling while resolving their issues in the shortest time possible.
Overview
7
7
years of professional experience
Work history
Merchandiser
SHL Egg trading Company
Malaysia
02.2019 - 12.2020
- Replenished key ranges to achieve strong stock availability.
- Coordinated in-store displays according to promotional plans outlined by vendors.
- Processed and priced new items to optimise customer interest.
- Analysed sales to identify top-performing products.
Merchandiser
Unioncoop Hypermarket, Freshfruit Int.LLC
Sharjah, UAE
01.2014 - 01.2019
- Recommended adjustments to pricing strategies based on market demand and competitor pricing.
- Developed visual merchandising strategies to enhance product presentation and attract customer attention.
- Assessed inventory to identify restocking needs and minimise shortages.
- Monitored market trends and competitor displays, informing adjustments to merchandising approaches.
- Responded promptly to stock discrepancies, investigating and resolving issues efficiently.
Education
SSLC
SSLC GOVERNMENT HIGHERSECONDARY SCHOOL
KeralaPlus Two
Government Higher Secondary School
KeralaGraphic Designing
CMS
KeralaSkills
- Customer service
- Team work
- Staff development
- Effective communication
- Adaptability
- Resourcefulness
- Positive thinking and active listening
Additional Information
- VISA STATUS: 1 MONTH VISITING VISA RESUME
- PERSONAL DETAILS CONTACT INFORMATION
Languages
English
Fluent
Hindi
Fluent
Malayalam
Native
Arabic
Intermediate
Hobbies
- Playing Football
Timeline
Merchandiser
SHL Egg trading Company
02.2019 - 12.2020
Merchandiser
Unioncoop Hypermarket, Freshfruit Int.LLC
01.2014 - 01.2019
SSLC
SSLC GOVERNMENT HIGHERSECONDARY SCHOOL
Plus Two
Government Higher Secondary School
Graphic Designing
CMS
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