RAJITH RAJENDRANATHAN
Dubai,United Arab Emirates
Summary
An Action-oriented and results-driven IT sales & solutions leader with over 20 years of global experience in driving revenue growth, managing client relationships, and delivering complex transition programs.
Overview
23
23
years of professional experience
2017
2017
years of post-secondary education
1
1
Certification
Work History
Senior Director, Strategic Advisory
Bahwan CyberTek
Dubai, UAE
08.2022 - Current
- Drive sales strategies in digital transformation, AI, and managed services, leading high-value pursuits over AED 30M
- Resulted in 12% increase in client satisfaction through long-term relationships with enterprise and government clients
- Identified 30 plus new business opportunities and 14 new partnerships delivering service & products in the sectors - government, utilities, and financial services
- Achieved competitive advantage by leading 20 plus complex bids, ensuring customer-centric solutions, with 18%-win ratio
- Improved sales strategies based on market trends, leading to 7% account growth through Gartner and IDC collaboration.
Senior Key Account Manager
Digital DEWA (Moro)
Dubai
06.2020 - 06.2022
- Led key enterprise and government relationships, generating AED 300M and creating 60+ opportunities in 12 months
- Onboarded 42 partners in under 6 months, boosting joint go-to-market strategies and partner-led business
- Drive revenue by delivering solutions across DEWA's 14 divisions, fostering long-term partnerships
- Expanded market share through Joint GTM, onboarding 3 Channel partners with tiers, certifications, and rebates.
Senior Consultant
Centrium IT Network Services - AIA Group
Abu Dhabi
02.2020 - 06.2020
- Provided high-level advisory and guidance to CXO stakeholders, focusing on the setup and growth of a new IT startup business and achieve 4 critical milestones
- Achieved scalability for the startup, designing a foundational business model that led to 20% growth within the quarter
- Led the operational development of the PMO division, implementing 6 robust processes and governance frameworks to support business objectives
- Facilitated operational launch for the startup, contributing to a smooth transition that supported 6 customers.
Head of Bid Management
Injazat Data Systems, A Mubadala Company (Core42)
Abu Dhabi
09.2016 - 12.2020
- Led a team of 8 bid managers, delivering complex IT proposals and ensuring competitive positioning
- Drafted a bid management framework that streamlined 500 plus proposals for Injazat
- Managed an AED 32M transition for a national defence and security client, ensuring seamless operations and alignment with strategic goals
- Oversaw account management for 2 high-priority public-private partnerships
- Expanded market presence and qualified 40+ Use Cases
- Led cloud implementation and digital transformation projects in storage, backup, and ITSM, enhancing business operational efficiency by 14%.
Senior Manager, Sales & Business Development
Pacific Controls Cloud Services (PCCS)
Dubai
09.2014 - 08.2016
- Led efforts for the largest Tier III certified data centre and cloud services provider in the UAE, driving revenue growth and market expansion
- Enabled cloud service adoption for DED Dubai, driving strategic 1st government cloud onboarding
- Identified and secured new business opportunities in cloud services, added 20+ new logos.
Service Delivery Director
Tata Consultancy Services
Solihull
02.2010 - 08.2014
- Led client relationships and P&L for key accounts, including Deutsche Bank, WorldPay, National Grid, and Xoserve in the UK
- Directed large-scale IT transformation programs for 5 global clients, delivering projects in the USA, UK, Canada, and Singapore
- Managed cross-functional teams to ensure on-time delivery and alignment with client objectives
- Led global IT transition initiatives, overseeing seamless transitions for multiple accounts across industries.
Transition Project Manager
Wipro Technologies
Yuzhno-Sakhalinsk
09.2004 - 02.2010
- Managed end-to-end Technology Infrastructure Services outsourcing transitions across multiple countries, including Russia, Switzerland, France, USA, UK, and Netherlands
- Led teams from various countries, cultures, and time zones, ensuring effective collaboration and seamless project execution across multiple regions
- Handled transitions involving diverse platforms, technologies, and contract models, delivering successful outcomes for large-scale global projects
- Managed HR transitions, including ARD and TUPE processes, ensuring compliance with local labour laws and smooth workforce transitions during outsourcing initiatives.
Technical Leader
EXLService.com
Noida
10.2003 - 09.2004
- Led a team providing technical support and customer care for US-based Dell customers, resolving complex hardware issues and ensuring high customer satisfaction.
Sales Consultant
Indusind Bank
Kochi
05.2003 - 09.2003
- Conducted door-to-door sales for personal savings, investment accounts, and corporate accounts, successfully acquiring new customers and expanding the bank's customer base.
Senior Associate
NeST Technology Enabled Services
Kerala
07.2002 - 05.2003
- Led teams as Floor Supervisor, overseeing multiple accounts and ensuring operational efficiency in tele-sales activities and Business Process design.
Software Engineering and Production Trainee
IBM ACE
Bangalore
07.2001 - 06.2002
- Part of Foundational Project Team Received hands-on training in all major aspects and tools related to the Software Development Life Cycle (SDLC).
Education
Post Graduate Master's Degree in Commerce - Business Finance, Costing & Accounting
Mahatma Gandhi University
Kottayam, India /2000 - /2002
Advanced Certificate in Leading Organizations & Change - Organizational Leadership
MIT SLOAN Executive Education
Dubai, United Arab Emirates /2017 - 01.2017
Skills
- Emotional Intelligence & Adaptability
- Sales & Account Management
- Client Relationship Management
- Self-Regulation & Diplomacy
- Project Management
- Bid Management
- Critical Thinking
- Service Delivery Management
- Contracts & Negotiation
- Problem Resolution
- Channel Development
- RAID Management
- Customer-Centric Solutions
- Revenue & Sales Strategy
- Partner Onboarding
- Change Management
- Contract Negotiation & Closing
- Joint Go to Market
- Communication & Governance
- Partnerships & Tech Alliance
- Partnership Tiers & Rebates
- CXO Stakeholder Management
- Proposal Writing
- Conflict Management
- Transition Management
- Project Planning & Execution
- Team Leadership & Performance
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Certification
- PRINCE2 Practitioner
- Six Sigma Lean Black Belt
- Microsoft Azure AZ 900
- ITIL V3 Foundation
- Professional Scrum Master
- ITIL V3 Intermediate - Service Design (TCS)
- Certified Data Centre Professional
- Advance Certificate in Software Engineering (IBM)
- Diploma in Software Engineering (Sprint)
Languages
English
Arabic
Hindi
Malayalam
Urdu
Tamil
Trainings
- Cisco Certified Network Associate
- PMP - Project Management
- Certified Ethical Hacker
- SaFE: Scaled Agile
Timeline
Senior Director, Strategic Advisory
Bahwan CyberTek
08.2022 - Current
Senior Key Account Manager
Digital DEWA (Moro)
06.2020 - 06.2022
Senior Consultant
Centrium IT Network Services - AIA Group
02.2020 - 06.2020
Head of Bid Management
Injazat Data Systems, A Mubadala Company (Core42)
09.2016 - 12.2020
Senior Manager, Sales & Business Development
Pacific Controls Cloud Services (PCCS)
09.2014 - 08.2016
Service Delivery Director
Tata Consultancy Services
02.2010 - 08.2014
Transition Project Manager
Wipro Technologies
09.2004 - 02.2010
Technical Leader
EXLService.com
10.2003 - 09.2004
Sales Consultant
Indusind Bank
05.2003 - 09.2003
Senior Associate
NeST Technology Enabled Services
07.2002 - 05.2003
Software Engineering and Production Trainee
IBM ACE
07.2001 - 06.2002
- PRINCE2 Practitioner
- Six Sigma Lean Black Belt
- Microsoft Azure AZ 900
- ITIL V3 Foundation
- Professional Scrum Master
- ITIL V3 Intermediate - Service Design (TCS)
- Certified Data Centre Professional
- Advance Certificate in Software Engineering (IBM)
- Diploma in Software Engineering (Sprint)
Post Graduate Master's Degree in Commerce - Business Finance, Costing & Accounting
Mahatma Gandhi University
/2000 - /2002
Advanced Certificate in Leading Organizations & Change - Organizational Leadership
MIT SLOAN Executive Education
/2017 - 01.2017
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