Experienced professional with nearly 18 years in the UAE across fast food, casual dining, and education sectors. Expertise in restaurant management, team leadership, and customer service, with strong skills in communications and marketing in the daycare and preschool field. Proficient in inventory management, staff training, and administrative support, with a proven ability to drive operational efficiency and enhance customer satisfaction. Dedicated to fostering positive team environments and contributing to business growth.
Experienced in overseeing end-to-end restaurant operations to ensure smooth daily functioning and exceptional guest satisfaction. Skilled in leading and managing front- and back-of-house teams, resolving conflicts, and conducting staff training and appraisals. Proficient in cash and POS handling, store administration, stock control, and coordinating with suppliers and licensing authorities. Ensures full compliance with hygiene, health, and safety regulations, while maintaining food quality standards and minimizing operational costs through effective reporting and waste management. Committed to maintaining a clean, organized, and guest-ready environment at all times.