LIVYA DSOUZA

Currently Working-on Projects:

• HANA RESIDENCE

G+2P+8+R Floors Residential Building on Plot no. 334-7200 @Al Satwa, Dubai-UAE

Client: Hanaa Obaid Buti Almulla

Consultant: Archcorp Architectural Engineering Consultants

Main Contractor: TAK Construction L.L.C

MEP Contractor: GMP Technical Services L.L.C

• BUTI OBAID BUTI AL MULLA

G+2P+8+R Floors Residential Building on plot no. 334-7643 @Al Satwa, Dubai-UAE

Client: Buti Obaid Buti Almulla

Consultant: Archcorp Architectural Engineering Consultants

Main Contractor: TAK Construction L.L.C

MEP Contractor: GMP Technical Services L.L.C

Completed Projects:

• ESCALA HOUSE

G+2P+10+R Floors Residential Building on plot no. @Al Satwa, Dubai-UAE

Client: Buti Obaid Buti Almulla

Consultant: Archcorp Architectural Engineering Consultants

Main Contractor: TAK Construction L.L.C

MEP Contractor: GMP Technical Services L.L.C

• AUTOGRAPH RESIDENCE

B+G+5+R Residential Building on plot no. JVC10QMRP200, Jumeirah Village Circle, JVC, Dubai-UAE

Client: Green Properties Development Company

Consultant: Modular Design Engineering Consultants

Main Contractor: TAK Construction L.L.C

MEP Contractor: GMP Technical Services L.L.C

• OFFICE FOR CLIENT IN MARINA PLAZA

Office 1902, MARINA PLAZA, Dubai MARINA, Dubai-UAE

Client: Green Properties Development Company

Consultant: Modular Design Engineering Consultants

Main Contractor: TAK Construction L.L.C

MEP Contractor: GMP Technical Services L.L.C

• MAS TOWER

G+8F (HC+R) Residential Building on plot no. 12-002 @Nadd Hessa, Dubai Silicon Oasis, Dubai-UAE

Client: Al Soor Investments L.L.C

Developer: REVI Realty

Consultant: Al Waha Engineering Consultants

Main Contractor: TAK Construction L.L.C

MEP Contractor: GMP Technical Services L.L.C

• AL MU'TARID LIFESTYLE CENTRE

G+1 Floor Community Mall Building on plot no. 15-0-137-143 @Al Mu'tarid, Al Ain - UAE

Client: Scope Properties L.L.C

Consultant: Jhon R. Harris & Partners

Cost Consultant: NEA Consultants

Main Contractor: TAK Construction L.L.C

MEP Contractor: GMP Technical Services L.L.C

• Greeted each customer warmly, creating friendly shopping environment.
• Collaborated closely with store management for daily operations success.
• Assisted customers with enquiries to enhance their shopping experience.
• Managed over 100+ customer calls per day for items and orders.
• Demonstrated patience while dealing with difficult customers, maintaining professionalism.
• Packaged customer items carefully, ensuing merchandise safety.
• Balanced till at end of day, maintaining accurate records.
• Managed queue effectively during peak hours for seamless checkout process.
• Coordinated with team members for smooth shift transitions.
• Used Point of Sale system efficiently for speeding up transactions.
• Took initiative in restocking shelves during downtime, enhancing product availability.
• Handled high volumes of transactions during holiday seasons efficiently.
• Kept up-to-date with store promotions to provide accurate information to customers.
• Communicated product information to customers for their purchases.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Provided valuable support for successful company events and meetings.
• Streamlined order taking process to improve efficiency.
• Adhered to health and safety regulations, maintaining safe environment.
• Managed large parties effectively for smooth operation.
• Coordinated closely with HR to ensure alignment between company policies, objectives and internship program thereby improving synergy across departments.
• Collaborated in design of effective training schedules, resulting in better time management.
• Coordinated with team members for seamless kitchen operations.
• Facilitated smooth running of kitchen by assisting with all areas of food production.
• Assisted in meal preparation, ensured consistency of dishes.
• Ensured food safety standards by proper storage techniques.
• Delivered exceptional administrative support to senior executives during peak business periods.
• Improved team communication by organising regular team meetings and discussions.

• Ensured adherence to dietary restrictions for customised menu options.
• Ensured compliance with local food safety laws at all times.
• Coordinated with vendors for supply of freshest ingredients.
• Led team meetings effectively, fostering good communication amongst staff members.
• Addressed customer complaints promptly, ensuring their satisfaction.
• Maintained cleanliness in all catering areas for safe and hygienic work environment.
• Collaborated with kitchen staff to ensure timely delivery of food orders.
• Assisted chef in meal preparation when required, ensuring efficient operations.
• Improved customer satisfaction by providing excellent food and service.
• Handled high-pressure situations calmly, maintaining service quality during peak hours.
• Conducted inventory checks regularly, keeping stock levels optimal.
• Developed relationships with clients through professional and courteous behaviour.
• Streamlined workflow with efficient planning, resulting in smooth operations.

• Trained new staff members, improving overall team performance.
• Supervised front-of-house operations, ensuring seamless dining experience to guests.
• Handled customer queries promptly, contributing to positive feedback from customers.
• Liaised with clients for customised menu creation according to specific requirements.
• Monitored equipment maintenance schedules to prevent unexpected downtime during services.
• Enhanced teamwork with proper delegation of tasks to catering staff.

• Communicated effectively with all team members, promoting harmonious work atmosphere.
• Cleaned dining areas diligently, to provide hygienic atmosphere.
• Managed event set-up and tear-down duties, facilitating seamless functioning.
• Maintained high hygiene standards for clean and safe kitchen environment.
• Ensured smooth operations by coordinating with other catering staff members.
• Adhered to all safety regulations, minimising risk of accidents on-site.
• Fostered positive relationships with suppliers leading to reliable deliveries and quality products.