LEARNING NEW THINGS
RAJU DHIMAL
Distribution Center Associates
DUBAI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
DISTIBUTION CENTER ASSOCIATES
ALSHAYA GROUP
DUBAI
06.2020 - Current
- Maintained excellent attendance record, consistently arriving to work on time.
- Monitored company inventory to keep stock levels and databases updated.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Increased customer satisfaction by resolving issues.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Delivered services to customer locations within specific timeframes.
- Carried out day-to-day duties accurately and efficiently.
- Prepared variety of different written communications, reports and documents.
CUSTOMER SEREVICE
ALSHAYA GROUP
DUBAI
02.2017 - 03.2020
- Greeted new customers, discussed specials and took drink orders.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Increased sales significantly by upselling higher-end products to customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Greeted incoming guests and managed accurate seating based on customer desires and server loads.
Education
Bachelor of Accountancy - Business Management
TRIBHUVAN UNIVERSITY
KATHMANDU,NEPAL 02.2012 - 03.2015
High School Diploma -
HIGHER SECONDARY BOARD
KATHMANDU,NEPAL 06.2010 - 07.2012
Skills
Lifting and sorting
Route deliveries
Assembly and production
Quantity calculations
Order picking and processing
Labeling and boxing
Shipping and receiving
Loading and unloading
Cost reduction
Interests
MAKING FRIENDS
PLAYING GAMES
Timeline
DISTIBUTION CENTER ASSOCIATES
ALSHAYA GROUP
06.2020 - Current
CUSTOMER SEREVICE
ALSHAYA GROUP
02.2017 - 03.2020
Bachelor of Accountancy - Business Management
TRIBHUVAN UNIVERSITY
02.2012 - 03.2015
High School Diploma -
HIGHER SECONDARY BOARD
06.2010 - 07.2012