Summary
Overview
Work History
Education
Skills
Timeline
Generic
RAJU OSOLLA

RAJU OSOLLA

ABU DHABI

Summary

Motivated Waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

7
7
years of professional experience

Work History

RIG WAITER

ADNOC DRILLING –AD
02.2019 - Current
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Informed customers about daily and seasonal specials.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Trained new servers on restaurant policies and procedures.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Met with chef to review daily specials and menu changes.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Processed orders and sent to kitchen employees for preparation.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Inspected dishes and utensils for cleanliness.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Pipe Fitter

Gaytri Industrial Agencies
12.2018 - 02.2019
  • Followed safe work practices, which included fall protection and personal protective equipment.
  • Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
  • Fabricated pipe sections and components to specification using cutting, threading and welding equipment.
  • Installed new systems and connected piping to existing components by welding, bolting and threading.

Waiter

Hotel Swgath Residency at Hyderanad
01.2017 - 12.2018
  • Used cash registers and credit card machines to cash out customers.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Education

Diploma - ECE

Vijay Rural Engineering College

Diploma - Hotel Management

PMKVY

SSC - undefined

SSVN High School Renjal

01 Year Pipe Fitter Course -

Gayatri

Skills

  • Customer Service and Rapport
  • Seating Assignment Preparation
  • Relationship Management
  • Dining Customer Service
  • Dining Room Preparation
  • Service Prioritization
  • Workflow Coordination
  • Table Bussing
  • Order Accuracy and Delivery
  • Dining Area Maintenance

Timeline

RIG WAITER

ADNOC DRILLING –AD
02.2019 - Current

Pipe Fitter

Gaytri Industrial Agencies
12.2018 - 02.2019

Waiter

Hotel Swgath Residency at Hyderanad
01.2017 - 12.2018

Diploma - ECE

Vijay Rural Engineering College

Diploma - Hotel Management

PMKVY

SSC - undefined

SSVN High School Renjal

01 Year Pipe Fitter Course -

Gayatri

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