Summary
Overview
Work history
Education
Skills
Additional Information
Languages
Timeline
Teacher
Raju Shakya

Raju Shakya

Dubai,United Arab Emirates

Summary

Customer-oriented Store Manager offering over 10 years of experience in retail operations, sales and service team leadership and profitability strategies.Forward-thinker and expert negotiator with strong skills in business management and sales planning. Proven track record governing budgets using robust financial controls to boost revenue. Confident planning logistics, strengthening supplier relationships and analysing market performance.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work history

Store Manager

%ARABICA COFFEE
Dubai, Dubai ,United Arab Emirates
08.2018 - Current
  • Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
  • Monitored stock levels and wrote timely order supply requests to replenish merchandise.
  • Completed opening and closing procedures each day.
  • Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.

Head Barista

Costa Coffee, Emirates L.L.C
Dubai, United Arab Emirates
01.2016 - 01.2018


  • Ensured team adhered to standardised procedures, food hygiene and safety policies and best barista practices by role modelling exemplary behaviour.
  • Boosted repeat custom by building personable rapport and passionately demonstrating coffee expertise through customer interactions.
  • Controlled strict First In First Out (FIFO) inventory practices to ensure team labelled, priced and dated stock accurately and minimised food waste.
  • Led team to execute high volume of customer orders during peak times whilst maintaining orderly counter area, balanced till and outstanding customer service.

Education

Diploma of Higher Education - Management and Accounting

Sharmik Shan H. Higher Secondary School
Nepal
02.2008 - 03.2011

Secondary School Certificate - English

Deepika English School
Nepal
2006 - 2006

Skills


  • All Basic Microsoft Windows Applications
  • Office Suites : Microsoft Office
  • Better communication skills
  • Team-orientated
  • Customer service
  • Store management
  • Exceptional leader
  • Employee training
  • Budget supervision

Additional Information

  • Visa Status : Employment Visa
  • Date Of Birth : 23-Dec-1988.
  • Martial Status :Married

Languages

English
Fluent
Hindi
Intermediate

Timeline

Store Manager

%ARABICA COFFEE
08.2018 - Current

Head Barista

Costa Coffee, Emirates L.L.C
01.2016 - 01.2018

Diploma of Higher Education - Management and Accounting

Sharmik Shan H. Higher Secondary School
02.2008 - 03.2011

Secondary School Certificate - English

Deepika English School
2006 - 2006

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Raju Shakya