Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Rajvir Singh

Rajvir Singh

Dubai

Summary

Proven track record in enhancing customer satisfaction and maintaining punctuality, demonstrated during my tenure at Diplomacy Luxury Motor Vehicles Services. Leveraged strong communication skills and advanced navigation abilities to exceed performance metrics. Achieved notable customer referral rates by prioritizing safety and vehicle upkeep, showcasing a blend of technical and interpersonal expertise. Transportation professional dedicated to delivering packages on time and in perfect condition. Offering excellent interpersonal and time management skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Limousine Chauffeur

Diplomacy Luxury Motor Vehicles Services
01.2023 - Current
  • Enhanced customer satisfaction by providing timely and professional transportation services.
  • Safely navigated various weather conditions to minimize delays and maintain client schedules.
  • Contributed positively to the company''s reputation through word-of-mouth referrals from satisfied customers.
  • Conducted advanced trip planning based on clients'' preferences or requirements for each journey.
  • Consistently met or exceeded performance metrics set by management, including punctuality, customer satisfaction rates, and vehicle maintenance standards.
  • Developed strong rapport with clients by exhibiting courtesy, professionalism, and exceptional communication skills.
  • Ensured accurate billing for customers by maintaining records of distance traveled, wait time, tolls incurred, and additional expenses.
  • Collaborated effectively with team members to coordinate pick-ups, drop-offs, and special requests.
  • Adhered to all company policies while representing the brand in a positive manner during each interaction with clients.
  • Assisted clients with luggage handling, contributing to a seamless travel experience.
  • Prepared vehicles for daily service by performing thorough inspections and ensuring proper maintenance was conducted.
  • Demonstrated excellent knowledge of local routes, landmarks, and traffic patterns to ensure efficient travel times.
  • Maintained a pristine vehicle condition for client comfort and safety.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Arrived on time to customer appointments.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Upheld high standards of cleanliness, sanitation, and service.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Accepted payments and provided receipts for fares to keep accurate records of transactions.
  • Delivered passengers to destinations safely and on time.
  • Followed applicable traffic regulations and traffic laws.
  • Developed deep knowledge of local routes and area destinations.

Delivery Rider

Deliveroo
01.2021 - 01.2023
  • Handled cash transactions accurately while collecting payments upon delivery completion.
  • Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
  • Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
  • Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
  • Adapted quickly to changes in delivery schedules or routes due to unforeseen circumstances, minimizing delays.
  • Resolved customer complaints promptly and professionally, maintaining a positive relationship between the business and its clients.
  • Navigated through diverse weather conditions safely, adhering to all traffic regulations for a smooth delivery experience.
  • Streamlined order processing by verifying details with dispatchers before initiating deliveries.
  • Performed routine maintenance checks on the vehicle to ensure optimal performance during deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Delivered goods and products to customer on time and in excellent condition.

Education

High School Diploma -

PSEB
Jalandhar, Punjab, India
03.2018

Skills

  • Patience and understanding
  • Vehicle maintenance knowledge
  • Safety awareness
  • Clean Driving Record
  • Basic mechanical knowledge
  • Defensive Driving Techniques
  • Professional Appearance
  • Adaptive Cruise Control
  • Advanced Navigation Skills
  • Highway driving experience
  • Punctuality
  • Cleaning and sanitation
  • Schedule Management

Certification

  • Licensed 792452 (Light Vehicle/ Motorcycle) - 07-04-2022 to 10-03-2029

Languages

Punjabi
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)
Arabic
Elementary (A2)

Timeline

Limousine Chauffeur

Diplomacy Luxury Motor Vehicles Services
01.2023 - Current

Delivery Rider

Deliveroo
01.2021 - 01.2023

High School Diploma -

PSEB

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Rajvir Singh