Rakesh Yadav
Dubai,Uae
Summary
Dynamic professional with a strong background in problem-solving, communication skills, and team building. Demonstrates exceptional leadership and upselling abilities, coupled with expertise in inventory management and sales KPIs. Adept at customer service and sales techniques, consistently contributing as a team player to achieve organisational goals.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work History
Duty manager
Geekay Games Distribution General Trading
Dubai , UAE
05.2024 - Current
- Streamlined workflow processes, enhancing overall efficiency of the establishment.
- Sustained operational excellence with adherence to company policies and procedures.
- Met sales targets consistently by motivating the team towards achieving common goals.
- Maintained cleanliness standards, resulting in positive customer feedback.
- Drafted detailed reports on daily operations, aiding senior management in decision-making process.
- Supported marketing campaigns, increasing brand visibility within the local community.
Store manager
Early Learning Centre For Toys (ELC) KOJ GROUP
Abu Dhabi, UAE
02.2016 - 04.2024
- Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
- Oversaw visual merchandising efforts that enhanced overall store appearance.
- Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
- Developed a team-oriented environment by implementing effective leadership strategies.
- Developed KPIs to guide team towards business goals.
Education
High School - Arts
Orange Lake School
01.2003 - 12.2010
Higher Secondary - commerce
Siliguri Institute Of Technology
01.2010 - 03.2012
Skills
- Point-Of-Sale system proficiency
- Sales forecasting capability
- Stock control methods
- Decision-Making prowess
- Inventory management
- Retail operations understanding
- Conflict management
- Loss prevention techniques
- Sales KPIs
Languages
English
Proficient (C2)
Hindi
Fluent
Arabic
Upper intermediate
Certification
- Best Sales Performance
- Highest Atv Growth
- Good Team Player
Timeline
Duty manager
Geekay Games Distribution General Trading
05.2024 - Current
Store manager
Early Learning Centre For Toys (ELC) KOJ GROUP
02.2016 - 04.2024
Higher Secondary - commerce
Siliguri Institute Of Technology
01.2010 - 03.2012
High School - Arts
Orange Lake School
01.2003 - 12.2010
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