B E COMPUTER SCIENCE AND ENGINEERING, PROFILE An organized young IT PROFESSIONAL with years 3 of experience and a practical understanding of business needs. Highly effective at incorporating creative leadership skills to achieve business objectives. I can initiate change, act as an expert and facilitator, and actively involve myself in the company’s formulated strategies. Expert in providing co-ordination and support in the system handling services and to develop a thorough knowledge of corporate culture, plans, and policies, and act as an internal change agent and consultant. Capable to diagnose problems and to determine appropriate solution particularly in the software area, so as to improve the efficiency while meeting the deadlines and requirements.
Hi, I’m
RAKESH K NAIR
SYSTEM ADMINISTRATOR
DUBAI
Summary
Overview
4
years of professional experience
4
years of post-secondary education
Work History
NEW INDIAN MODEL SCHOOL,DUBAIDUBAI, DUBAI
SYSTEM ADMINISTRATOR
Nov.2023 - Current (1 year & 8 months)
Job overview
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
- Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
- Managed onboarding and offboarding of employees.
- Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
- Worked with users to determine areas of technology in need of improved usability.
- Completed reports detailing network and systems performance and downtime issues.
- Increased efficiency in the workplace by ensuring seamless integration of new applications into existing systems.
- Enhanced system performance by optimizing server configurations and implementing regular updates.
- Improved security measures by conducting vulnerability assessments and applying necessary patches.
- Implemented corrective plans of action for network availability and latency.
ALARIF HOSPITAL , MH TRUST
SYSTEM ADMINISTRATOR
09.2022 - 11.2023
Job overview
- Implemented corrective plans of action for network performance issues including availability, utilization, and latency
- Established network specifications and analyzed workflow, access, in- formation, and security requirements
- Planned and implemented up- grades to system hardware and software, resulting in quality structure
- Resolved issues and escalated problems with knowledgeable support and quality service
- Completed reports detailing network and systems performance, costs, and downtime issues
- Evaluated the latest tech- nology innovations and adopted cost-effective, useful solutions
- Installed and upgraded internal and third-party software
- Installed, configured, tested, and maintained operating systems, appli- cation software, and system management tools
- Created flowcharts, diagrams, and other documentation
- Built and maintained network infrastructure consisting of Windows and
- Linux
- Worked flexible hours across night, weekend, and holiday shifts.
COLLEGE OF ENGINEERING , MH TRUST
SYSTEM ADMINISTRATOR
05.2022 - 09.2022
Job overview
- Responsible for the overall IT infrastructure, including servers, net- works, and workstations
- Conducted regular system audits to ensure compliance with college policies and industry standards
- Provided technical support to faculty, staff, and students, resolving hardware and software issues promptly.
OF ELECTIONS
SYSTEM OPERATOR
02.2021 - 04.2021
Job overview
- Timely processing of applications in kongad constituency for inclusion in the voters list as part of the assembly election 2021
- Processing of voters list in various languages
- Printing application of the newly entered voters and submitting those applications on time
- Printing enroll details of voters
- Hardware and Software supports
CTREE PROPERTY MANAGEMENT PVT LTD
SYSTEM ADMINISTRATOR
08.2019 - 10.2020
Job overview
- Managed the company's IT infrastructure, including servers, networks, and workstations
- Conducted regular system audits to ensure compliance with industry standards and data privacy regulations
- Provided technical support to employees and resolved hardware and software issues promptly
- Configured and maintained access control systems and surveillance cameras for enhanced security
- Collaborated with property managers to implement technology solu- tions for efficient property management.
Skills
- Network Administration:
- Configuring
- And maintaining LAN/WAN, managing
- Routers, switches, and firewalls
- Security: Implementing and monitoring
- Security measures, firewall management
- Antivirus deployment
- Technical Support: Troubleshooting hard-
- Ware and software issues, providing user
- Support
- Backup and Recovery: Ensuring data in-
- Tegrity through regular backups and dis-
- Aster recovery planning
- Active Directory: User management
- Group policy implementation, and domain
- Controller setup
- Software Deployment: Deploying and
- Updating software across the network
- Documentation: Maintaining detailed
- Documentation for network configura-
- Tions and procedures
- HRMS Management: Proficient in man-
- Aging and configuring HRMS software to
- Meet organizational needs
- Employee Self-Service: Familiarity with
- Enabling self-service functionality for
- Employees
- EDUC AT I O N
- Hardware Provision Management
- Project Coordination
- Project Management
- Hardware Expertise
- System Upgrades
- Hardware and Software Installation
- Training and Development
- Device Configuration
- Infrastructure Updates
- Technical Analysis
- Install Hardware
- Network Firewall Management
- Hardware Updating
- LAN and WAN Control
Education
DHANALAKSHMI SRINIVASAN COLLEGE OF ENGINEERING INDIA
B E from COMPUTER SCIENCE
05.2015 - 08.2019
University Overview
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementTeam Building / Company RetreatsFlexible work hoursHealthcare benefitsPaid sick leavePaid time offPersonal development programsLanguages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
MALAYALAM
Bilingual or Proficient (C2)
Tamil
Advanced (C1)
Timeline
SYSTEM ADMINISTRATOR
NEW INDIAN MODEL SCHOOL,DUBAI
Nov.2023 - Current (1 year & 8 months)
SYSTEM ADMINISTRATOR
ALARIF HOSPITAL , MH TRUST
09.2022 - 11.2023
SYSTEM ADMINISTRATOR
COLLEGE OF ENGINEERING , MH TRUST
05.2022 - 09.2022
SYSTEM OPERATOR
OF ELECTIONS
02.2021 - 04.2021
SYSTEM ADMINISTRATOR
CTREE PROPERTY MANAGEMENT PVT LTD
08.2019 - 10.2020
DHANALAKSHMI SRINIVASAN COLLEGE OF ENGINEERING
B E from COMPUTER SCIENCE
05.2015 - 08.2019
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