RAKSHITHA KADABA
Dubai
Summary
Motivated administrator with expertise in employee onboarding, records management, and benefits administration. Eager to contribute strong organizational skills and knowledge of admin processes to streamline operations and improve employee engagement. Empowered by education, driven by excellence.
Overview
11
11
years of professional experience
2012
2012
years of post-secondary education
4
4
Languages
Work History
Admin Coordinator
Redwood Retail Furnishing LLC
04.2021 - Current
- Coordinate and Assist with Customer service and Delivery Department, Document controlling, and other secretarial and administrative-related activities.
- Receiving delivery Orders and pick-up orders to add it on Air Table.
- Creating new channels on Teams under the Showroom name, For Customize Order, inform the drawing department to prepare the initial drawing, and schedule for measurement.
- Order Fabric and tracking until delivered to the factory.
- Follow-up pick-up orders, Contact customers, and assist in the preparation of regularly scheduled timings for Delivery and Pick-up. Adding delivery details on Track-POD.
- Request for Packing slip with Stock/IT department.
- Uploading Packing Slips in the channel tag accounting departments to process invoices. Mentioning returned items, updating the showroom to follow up, and informing the Account department.
- Noticing feedback on provided services and resolving clients' complaints.
- Coordinate with human resources to handle payroll and personnel databases.
- Supervising all Administrative tasks - Ordering stationery, Uniforms management & handling Petty Cash for the delivery teams, Data entry, invoice filing, answering phone calls, responding to emails, and providing general support to visitors.
- Ensure conference rooms and other meeting spaces are prepared before use.
- Prepare required reports and ensure deadlines are met to optimize effective and efficient preventive maintenance procedures, planning, and scheduling.
- Help keep up-to-date with industry standards, HR policies, and recruitment tools and software.
- Foster positive relationships with candidates and clients throughout the recruitment process.
- Assist in addressing any issues or concerns raised by candidates or clients during the recruitment or placement process.
- Monitor and analyze candidate satisfaction and feedback, making recommendations for improvement.
- Work with clients to develop retention strategies and ensure the success of placed candidates.
- Help keep up-to-date with industry standards, HR policies, and recruitment tools and software.
Customer Service Agent
Serco & First Security Group (FSG)
03.2020 - 03.2021
- Excellent customer service skills in greeting passengers and assisting them at every step of the airport process.
- Provide information and answers regarding visas and connections and inquiries about flight departures and arrivals.
- Checking boarding passes, and luggage labels, and directing them to the appropriate person.
- Coordinate with authorities and report cases of medical emergencies and airport facility obstructions.
- Taking care of people with special access needs, and unaccompanied children.
- Calming and reassuring nervous passengers.
- Working On Metro and With RTA.
- Worked with RTA and various Metro Stops to advise passengers caring against the COVID-19 pandemic.
Admin Assistant
Empower Consultants Ltd
08.2016 - 11.2019
- Greeting incoming visitors and customers professionally and providing friendly, knowledgeable assistance.
- Provides clerical support to the HR department and administrative department.
- Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes.
- Process documentation and prepare reports relating to personnel activities like staffing, recruitment, and training.
- Prepare and modify documents including correspondence, reports, drafts, and emails.
- Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.
- Followed up with clients' companies and built and established good working relationships with them.
- Performed competitive analysis of clients' feedback about services.
- Participated in attending client's loop calls along with fellow colleagues and assisted them with their inquiries.
Cashier and Document Scrutinizer
Mysore Sales International Ltd
06.2014 - 04.2016
- Managing the administration of the office and dealing with basic accounts.
- Accepted cash, cheque, credit, and debit payments accurately and efficiently.
- Managing all Customer's documents/files in a standard manner according to the company policies.
- Ideas are given for improvement of the branch-Promotions, marketing, customer support, etc.
- Involved in the reconciliation of cash/accounts in the branch.
- Ensuring quick turnaround time/support for customers.
- Managing all the financial transactions, and tracking details before considering any case.
Education
Bachelor of Arts (BA) -
St. Philomena College
Mangalore, KarnatakaPost-Graduation Diploma - Computer Application
Skills
- Microsoft Word
- PowerPoint
- Excel
- Air table
- Microsoft - Business Central
- AX
- Teamwork
- Recruitment
- Interviewing
- Customer service
- Front desk assistance
- Analytical skills
- Organizational skills
- Time management
- Multitasking
- Office administration
Training
Serco & FSG, The companies arranged a 15-day training program for their employees before their appointment concerning their duties.
Personal Information
- Passport Number: P4695018
- Nationality: India
Timeline
Admin Coordinator
Redwood Retail Furnishing LLC
04.2021 - Current
Customer Service Agent
Serco & First Security Group (FSG)
03.2020 - 03.2021
Admin Assistant
Empower Consultants Ltd
08.2016 - 11.2019
Cashier and Document Scrutinizer
Mysore Sales International Ltd
06.2014 - 04.2016
Post-Graduation Diploma - Computer Application
Bachelor of Arts (BA) -
St. Philomena College
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