RALLIN LOPES

• Manage end-to-end transaction administration and documentation for high-value residential and commercial real estate transactions.
• Prepare, review, and coordinate Sales & Purchase Agreements (SPAs), invoices, payment records, receipts, and transaction documentation.
• Coordinate with clients, brokers, developers, finance teams, and internal stakeholders to ensure smooth transaction progression and timely closure.
• Maintain accurate CRM records, transaction trackers, client files, payment documentation, and supporting records.
• Tracked payment milestones, outstanding documentation, transaction status, and key deadlines for active deals to ensure timely follow-up and closure.
• Manage Proof of Payment (POP), Statements of Account (SOA), receipts, invoices, payment reconciliation, and transaction records.
• Coordinate SPA signing, registration requirements, payment milestones, handover documentation, and post-sale administrative requirements with developers and project teams.
• Coordinated KYC, AML, EDD, and compliance checks with supporting documentation to align with transaction and regulatory requirements.
• Work closely with H&H Development project teams to coordinate sales administration, documentation, payments, compliance, and transaction requirements across multiple developments.
• Support sales administration across premium developments including Four Seasons DIFC, Eden House Canal & Za'abeel, Rosewood Residences Dubai, Saadiyat, and Waldorf Astoria Residences.
• Maintained effective communication with clients, brokers, developers, finance teams, and internal stakeholders to facilitate smooth transaction progress.

• Managed day-to-day leasing administration and tenancy operations for residential and commercial properties.
• Processed leasing transactions and maintained accurate property and tenancy records using the PACT system.
• Coordinated tenant onboarding, lease renewals, and management of occupancy records and tenancy documentation to streamline administrative processes.
• Coordinated Ejari registrations, DocuSign agreements, renewals, and supporting tenancy documentation.
• Maintained accurate rent collection records, financial reports, and reconciliations, ensuring timely updates and adherence to compliance standards.
• Coordinated communication among tenants, landlords, agents, and maintenance teams to effectively resolve operational and tenancy-related issues.
• Ensured timely and accurate processing of leasing, administrative, and property-related documentation.
• Conducted property inspections and coordinated maintenance activities with relevant teams to support property standards.

• Provided application and technical support for the Finacle 10X core banking platform and related banking applications.
• Resolved application and transaction-related issues through telephone and email support, enhancing user experience and system reliability.
• Investigated system and transaction issues and coordinated with relevant teams for resolution.
• Supported account operations, transaction processing, application troubleshooting, and day-to-day banking system activities.
• Performed SQL queries, database updates, data validation, and system analysis to support banking operations.
• Managed Beginning-of-Day (BOD) and End-of-Day (EOD) banking processes, ensuring operational compliance and minimising downtime.
• Ensured data accuracy, system integrity, and compliance with established banking processes, supporting effective operational decision-making.

Specialization in Banking Operations, Financial Markets, Investment Analysis, Trade Finance, Risk Management, and Financial Instruments.

Focus on Accounting, Business Management, Economics, and Finance.