RALPHIN JOSEPH
Dubai
Summary
Results-driven marketing professional with a Bachelor of Business Administration and extensive experience in account management, digital marketing, and business development. Proven track record in strategic planning, brand positioning, and revenue growth. Adept at client relations, campaign execution, and cross-functional team leadership. Seeking a dynamic role to leverage expertise in business strategy and marketing.
Overview
4
4
years of professional experience
Work History
Account Manager
Passio Advertising LLC (Ashtel Group of Companies)
09.2022 - Current
- Managed key accounts across UAE, KSA, and Oman, serving as the primary client contact
- Developed strategic marketing plans to drive business growth
- Handled a marketing budget of AED 150,000 monthly across clients and internal marketing
- Led new business acquisitions, achieving an 80% revenue increase within 8 months
- Maintained a client retention rate of 85%
- Oversaw agency operations, ensuring seamless project execution
- Managed cross-functional teams to enhance collaboration and efficiency
- Spearheaded internal product and service development projects
- Developed internal processes for quality control and improved turnaround times
- Evaluated monthly performance and proposed strategies to enhance brand visibility
- Created annual marketing calendars and monthly campaign plans
- Designed and executed digital marketing campaigns for revenue growth
- Monitored market trends and optimized campaign strategies accordingly
- Ashtel group of companies
Marketing & Operations Manager
Cure Delivery Technologies Pvt Ltd
08.2021 - 09.2022
- Served on the main business development team and was in frequent contact with the COO and CBO
- Successfully implemented and carried out ideas to shorten the delivery duration from 3 hours to 1 ½ hour
- Optimized delivery costs by reducing the delivery burn rate from 66.67% to 40%, decreasing delivery costs from Rs 100 to Rs 60 for an AOV of Rs 150, improving overall operational efficiency
- Strategized and Launched Offline brand activation activities in various cities
- Worked directly with senior leadership team for the GTM activities for new city Launches
- Oversaw digital/offline marketing initiatives to enhance mobile application downloads for the company
Education
Bachelor of Business Administration -
MG University
Advanced Certificate - Digital Marketing
MICA
Skills
- Strategic Planning
- Business Development
- Digital Marketing
- Google Ads
- Meta Ads
- SEO
- Email Marketing
- Brand Management
- GTM Strategies
- Client Servicing
- Account Management
- Consumer Research
- Market Analytics
- Team Leadership
- Cross-functional Collaboration
- Advertising
Timeline
Account Manager
Passio Advertising LLC (Ashtel Group of Companies)
09.2022 - Current
Marketing & Operations Manager
Cure Delivery Technologies Pvt Ltd
08.2021 - 09.2022
Advanced Certificate - Digital Marketing
MICA
Bachelor of Business Administration -
MG University
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