Hi, I’m
Rama Amin
Dubai,UAE
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
12
years of professional experience
Work History
Hanna & Badin Co.
Medical Equipment Sales Representative
2019.07 - 2022.10 (3 years & 3 months)
Job overview
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Managed efficient cash register operations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Syria Trust
Secretary
2014.04 - 2019.05 (5 years & 1 month)
Job overview
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Utilized Microsoft programs for data entry tasks that increased accuracy while minimizing errors.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Al Noor Hall
Receptionist
2012.11 - 2013.12 (1 year & 1 month)
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Completed data entry and filing to keep records updated for easy retrieval.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices
RedBull Powder Company
Brand Ambassador
2011.03 - 2012.04 (1 year & 1 month)
Job overview
- Conducted consumer surveys and analyzed purchasing trends.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Drive product awareness and educate potential customers through interactive sampling sessions.
Education
Zainab High School , Syria
High School Diploma
07.2007
Skills
- Relationship Building
- Friendly and Helpful
- Performance Tracking
- Engaging with Diverse Customers
- Customer Relations
- Exceeding Customer Expectations
Languages
English
Upper intermediate (B2)
Arabic
Bilingual or Proficient (C2)
Timeline
Medical Equipment Sales Representative
Hanna & Badin Co.
2019.07 - 2022.10 (3 years & 3 months)
Secretary
Syria Trust
2014.04 - 2019.05 (5 years & 1 month)
Receptionist
Al Noor Hall
2012.11 - 2013.12 (1 year & 1 month)
Brand Ambassador
RedBull Powder Company
2011.03 - 2012.04 (1 year & 1 month)
Zainab High School
High School Diploma
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