Rama Bayerli
Dubai
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
21
21
years of professional experience
Work History
Office Manager
Al Mutawatera Gulf - Dubai, UAE
01.2019 - Current
- Plan and manage CEO's diary
- plan and manage an active calendar of CEO's appointment by planning and scheduling meetings, teleconferences, and events.
- arrange CEO's travel, booking tickets, accommodations, transports, and arranging for required foreign currency for CEO and team travelers.
- Monitor and respond to general emails of CEO
- Type, compile and prepare reports, presentations, and correspondences minutes
- Organize CEO's database and filing system
- Take minutes of meeting and documentation as well.
- Track CEO's payments and arrears.
- Communicate with the general staff on the CEO behalf
- Liaise with all departments throughout the company and build strong working relationships with the staff
- Provide logistic support for event set up
- follow up with teams on assigned tasks
- Support the CEO in his commitments to internal and external shareholders
Manager - Corporate Training Administration
Australian College Of Kuwait - Kuwait
06.2013 - 06.2016
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Project Manager
Kuwait Oil Company (KNETCO)
11.2009 - 08.2014
- Responsible for student registration (New & Returning students)
- Assist in collecting payments, refunds, and fees
- Assist in developing policies & procedures for Registration Department
- Carry out all students' Q&A
- Responsible for day-to-day customer complaints and escalate to the concerned department in a timely manner
- Maintain & update the company database over the shared drive
- Schedule & coordinate all departments meetings
- Manage office supplies including all printing activities
- Manage personnel's daily activities
- Track competitor advertisements over various media tools
Student Administration Officer
Australian College of Kuwait l Kuwait, United Networks Company l Kuwait
01.2006 - 06.2007
- Place broker purchase orders (PO) on Kuwait Stock Exchange
- Manage new customers’ account
- Market for new services
- Responsible for administrative work within the Customer Service Department
- Assist in solving customer complaints
- Calculate sales targets for each branch on a daily basis
- Train new employees on policies & procedures and use the system
- Sales and customer service representative
Customer Care Officer
United Networks Company l Kuwait
01.2006 - 06.2007
Chairman
Fasttelc l Kuwait
10.2004 - 11.2005
- S Office
- Schedule & coordinate Chairman Office activities and events
- Assist in marketing & promoting for new services
- Responsible of registering students (New & Returning)
- Assist in managing government relations with AA
- Handle customer’s complaints
Executive Assistant
Australian Academy (AA) l
04.2003 - 12.2003
- Manage the correspondence process between the company and the Ministry of
- Defense (MOD)
- Represent the company in exhibitions
- Responsible for administrative work within department
- Supervise IT tasks
Education
Bachelor of Business, BA -
Al Mutatawera Gulf l Dubai, UAE
Australian College of Kuwait l Kuwait
Al- Ahliyya University
2000
Skills
- Critical Thinking
- MS office (word, excel
- Power point, outlook)
- Communication Skills
- Problem Solving
- Teamwork
- Flexibility
- Arabic
- English
- Skills
- Language
Timeline
Office Manager
Al Mutawatera Gulf - Dubai, UAE
01.2019 - Current
Manager - Corporate Training Administration
Australian College Of Kuwait - Kuwait
06.2013 - 06.2016
Project Manager
Kuwait Oil Company (KNETCO)
11.2009 - 08.2014
Student Administration Officer
Australian College of Kuwait l Kuwait, United Networks Company l Kuwait
01.2006 - 06.2007
Customer Care Officer
United Networks Company l Kuwait
01.2006 - 06.2007
Chairman
Fasttelc l Kuwait
10.2004 - 11.2005
Executive Assistant
Australian Academy (AA) l
04.2003 - 12.2003
Bachelor of Business, BA -
Al Mutatawera Gulf l Dubai, UAE
Australian College of Kuwait l Kuwait
Al- Ahliyya University
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