Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ramees Rahman

Assistant Sales Executive
Abu Dhabi

Summary

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work History

Sales Back Office Assistant

RASCO WLL
Abu Dhabi
07.2017 - Current
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Managed and maintained file system covering expenses, reports, and support documentation.
  • Assisted with facility scheduling and customer service.
  • Assisted operations manager with planning of routine operations and special projects.
  • Provided administrative support with accurate document preparation and data entry.
  • Developed strategies to streamline operational processes and reduce costs.
  • Processed customer orders and invoices to support timely fulfillment and delivery.
  • Collaborated with other departments to foster smooth operation of daily processes.
  • Prepared and delivered operational performance reports to inform management.
  • Supported new employee training and onboarding, providing documentation and training materials on operational processes and procedures.
  • Managed day-to-day department operations with effective workflow coordination.
  • Promptly addressed customer inquiries and complaints to foster swift resolution.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Drafted common document templates to reduce time spent creating documents from scratch.
  • Completed daily logs for management review.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Served as corporate liaison for finance, IT and marketing departments.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Public Relations Officer

RASCO WLL
Abu Dhabi
06.2017 - Current
  • Maintaining company legal documents up to date and reminding top level management up on the expiry.
  • Maintaining company legal documents up to date and reminding top level management up on the expiry.
  • Send out notifications on documentation required to renew trade licenses and complete surveys, required by the government bodies at the time of license renewals.
  • Maintaining employees’ records, issuing of new visas and renewing of visas.
  • Coordinate with operation department and updating the passes of labours.
  • Assisting Accounts department in calculation of gratuity, and leave salary.
  • Knowledge in CICPA pass.
  • Keep records of vehicles and monitoring fines, registration, renewal, accident related issues.
  • Keep records of vehicles and monitoring fines, registration, renewal, accident related issues.
  • Send employees a notification on documentation required prior to their visa/labor card expiring.


Sales Executive

KVR MARUTI
MALAPPURAM
04.2015 - 03.2016
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Utilized internal lead referral tools to solicit new business opportunities and contacts.
  • Established and maintained positive relationships with vendors to determine product availability and quality.
  • Created and implemented successful sales campaigns to drive leads and increase sales.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

Bachelor of Commerce - Mathematics

GEMS ARTS & SCIENCE COLLEGE
KERALA
06.2012 - 03.2015

Skills

Project coordination

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Timeline

Sales Back Office Assistant

RASCO WLL
07.2017 - Current

Public Relations Officer

RASCO WLL
06.2017 - Current

Sales Executive

KVR MARUTI
04.2015 - 03.2016

Bachelor of Commerce - Mathematics

GEMS ARTS & SCIENCE COLLEGE
06.2012 - 03.2015
Ramees RahmanAssistant Sales Executive