RAMEESKHAN MOHAMMED SAROOK
Abu Dhabi,UAE
Summary
I am currently working as an Auto Parts Coordinator. Prior to this role, I have 13 years of experience as a Sales Representative in the retail and wholesale automotive marketing field, specializing in spare parts. My responsibilities include generating sales, maintaining exceptional customer service, merchandising products, and supporting the in-house store management team. I Am having the ability to speak multiple languages is a paramount quality that I believe is essential for this job. I am seeking to continue utilizing my professional background in a key managerial position.
Overview
13
13
years of professional experience
Work history
Auto Parts Coordinator
Abu Dhabi National Hotels (Al Ghazl Transport)
Dubai , UAE
01.2024 - Current
- Arrange, Genuine, Non-Genuine and Used Parts purchase from the market as per the request from other branches.
- Arrange to get used parts in best price from the used market.
- Do negotiation with vendors and arrange the parts in best price.
- Arrange to get maximum of warranty period for used parts in supplier.
- Coordinate with suppliers and deliver the items on time without any delay.
- Preparing WIP report on daily basis and weekly basis
- Strictly adhere to latest version for parts company procedure
- Control of posting all parts on JC before invoicing process.
- Creation on new parts number and same equivalent.
- Receive all parts to stock Day to Day.
- Maintain proper communication with Service Team to avoid the delay or arranging the parts.
- Keep the stocks of fast -moving items for one month.
- Issue Store Items as per documents and instructions from Store Manager.
- Adhere to procedures relating to the use care of equipment and materials in line with the job function and responsibility.
- Perform any other duties assigned as per the work requirement.
Spare Parts Sales Representative
Popular Auto Parts Genuine Nissan & Toyota
Abu Dhabi, UAE
11.2021 - 12.2024
- Generate reports on sales, providing relevant information to track sales progress and inform future strategies
- Contacted satisfied customers to offer additional services
- Helped resolve client problems quickly with superior customer service
- Responded to telephone and in-person requests for information
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
- Built lasting relationships with clients through customer service interactions
- Resolved customer concerns promptly to maintain satisfaction
- Accounted for all inventory and ordered new stock
- Determined strategic direction of organisation based on industry knowledge and market research
- Managed stock within set minimum and maximum levels to serve customers without over-extending finances
- Compared supplier risks to make balanced, strategic purchasing choices
- Created seasonal sales plans with varying stock and promotional strategies.
Sales Representative / Branch in Charge
Spare Parts Genuine Nissan & Toyota, Al QamarAl Sateh Auto Spare Parts LLC
Abu Dhabi
01.2019 - 08.2021
- Dealing with customer enquiries face to face and advising on latest trends and providing excellent service
- Contacting prospective customers and discussing their requirements
- Working closely with the marketing team to produce any sales collateral required for the target market
- Planning and organizing the day to ensure all opportunities are maximized
- Reduce stock loss by following the stock control procedure
- Overlook and charge on deliveries and transfers of products based on the Oracle system
- Make sure the pricing has been tagged as per the guidelines
- Creating Quotation as per the customer request
- Responding to incoming Emails & Phone Enquiries
- Customer service resolved customer complaints.
Sales Representative / Branch in Charge
Parts Genuine Nissan & Toyota, MAJELAN GROUP, Majelan Auto Spare Parts. LLC
Abu Dhabi
01.2012 - 08.2018
- Dealing with customer enquiries face to face and advising on latest trends and providing excellent service
- Contacting prospective customers and discussing their requirements
- Working closely with the marketing team to produce any sales collateral required for the target market
- Planning and organizing the day to ensure all opportunities are maximized
- Reduce stock loss by following the stock control procedure
- Overlook and charge on deliveries and transfers of products based on the Oracle system
- Make sure the pricing has been tagged as per the guidelines
- Creating Quotation as per the customer request
- Responding to incoming Emails & Phone Enquiries
- Customer service resolved customer complaints.
Education
Diploma - Automobile - Light Vehicle Repairing
DATS-Dimo Academy for Technical Skills.
Weliweriya, Sri Lanka /2009 -
GCE Advance Level - Arts Facility
Kanamoolai MM Vidyalaya
Madurankuliya, Sri Lanka /2007 -
Diploma - MS Office
CTS- Computer Technology System
Puttalam, Sri Lanka, /2007 -
Skills
- Just In Time stock control
- Customer service
- Team building
- Communication skills
Additional Information
Experience in operating software systems such as Auto Shop, Asset, Orbit and Auto Parts Catalogue.
Languages
English
Fluent
Arabic
Upper intermediate
Tamil
Native
Urdu
Advanced
Malayalam
Advanced
Sinhalese
Native
Timeline
Auto Parts Coordinator
Abu Dhabi National Hotels (Al Ghazl Transport)
01.2024 - Current
Spare Parts Sales Representative
Popular Auto Parts Genuine Nissan & Toyota
11.2021 - 12.2024
Sales Representative / Branch in Charge
Spare Parts Genuine Nissan & Toyota, Al QamarAl Sateh Auto Spare Parts LLC
01.2019 - 08.2021
Sales Representative / Branch in Charge
Parts Genuine Nissan & Toyota, MAJELAN GROUP, Majelan Auto Spare Parts. LLC
01.2012 - 08.2018
Diploma - Automobile - Light Vehicle Repairing
DATS-Dimo Academy for Technical Skills.
/2009 -
GCE Advance Level - Arts Facility
Kanamoolai MM Vidyalaya
/2007 -
Diploma - MS Office
CTS- Computer Technology System
/2007 -
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