Summary
Overview
Work history
Education
Skills
Personal Information
References
Custom
Timeline
Generic
Rameez Ahmed

Rameez Ahmed

Al Ain City,UAE

Summary

A challenging career in your company to utilize my existing knowledge, desire to work with an organization where I can always learn new things and also add value to the organization in terms of profit and customer satisfaction.


Taking every move as an opportunity, performing the best in an ethically smart way. Always aiming positive transformation in places where I live and serve.


Driven business development professional who effectively builds loyalty and long-term relationships with customers while consistently exceeding sales targets.

Overview

6
6
years of professional experience

Work history

Supervisor

Star Cinemas (UAE)
Al Ain City, UAE
01.2022 - Current
  • Improved team efficiency by implementing new scheduling practices.
  • Facilitated monthly training sessions for enhanced staff performance.
  • Ensured smooth operations with regular maintenance checks.
  • Promoted a safe work environment by enforcing strict adherence to safety regulations.
  • Managed daily operations to increase productivity.
  • Led team meetings, ensured clear communication amongst all members.
  • Provided constructive feedback to staff for improved performance levels.
  • Coordinated with other supervisors to maintain consistency across shifts.
  • Implemented company policies effectively, maintained high standards of service delivery.
  • Delegated tasks appropriately, achieved balanced workload among team members.

Customer Technical Support

247.AI
10.2020 - 11.2021
  • Supported technical writing projects.
  • Set up emails, phones and general hardware technical support capabilities.
  • Assisted technical support department in troubleshooting product returns and after-sales support to ensure customer satisfaction.
  • Liaised with sales, technical and customer service teams to drive on-time, under-budget project completion.

Customer representative

NO Broker.com
02.2020 - 09.2020
  • Improved customer satisfaction by addressing and resolving complaints rapidly.
  • Assisted customers with product information for informed purchasing decisions.
  • Increased brand loyalty through excellent customer service skills.
  • Utilised knowledge of company products to provide helpful guidance to customers.
  • Managed high call volume whilst maintaining exceptional standards of customer service.

Office Admin

Asiya Waterproofing (Prestige Group)
11.2018 - 12.2019
  • Facilitated office workflow by assisting with administrative tasks and communicating with clients on auditors' behalf.
  • Provided administrative support for invoice approval workflows and processes.
  • Effectively managed incoming and outgoing mail to maximise office efficiency.

Education

Bachelors of Business Administration (B.B.A) - Marketing

Teachers Academy Degree College
Bangalore, India

Plus Two - Commerce

Reshmi International College

Secondary School Leaving Certificate (SSLC) - undefined

The Best High School

Skills

  • TALLY ERP
  • Operating system (Windows 2000, XP, Windows 7, Windows 8 & Windows 10)
  • MS Office (Word, PowerPoint, Excel & Access)

Personal Information

  • Passport Number: N3786807
  • Passport Date Of Issue: 10/14/15
  • Passport Place Of Issue: Bangalore
  • Passport Expiry Date: 10/13/25
  • Father's Name: Majeed Ahmed
  • Date of birth: 12/06/97
  • Gender: Male
  • Nationality: Indian
  • Marital status: Single

References

References available upon request.

Custom

I hereby declare that the above-furnished details are true and correct to the best of my knowledge and belief.

Timeline

Supervisor

Star Cinemas (UAE)
01.2022 - Current

Customer Technical Support

247.AI
10.2020 - 11.2021

Customer representative

NO Broker.com
02.2020 - 09.2020

Office Admin

Asiya Waterproofing (Prestige Group)
11.2018 - 12.2019

Plus Two - Commerce

Reshmi International College

Secondary School Leaving Certificate (SSLC) - undefined

The Best High School

Bachelors of Business Administration (B.B.A) - Marketing

Teachers Academy Degree College
Rameez Ahmed